Data Management Flashcards

1
Q

What is your understanding of the term Confidentiality?

A

Where information is provided but is subject to confidence and not shared without permission.

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2
Q

What is your understanding of the term Meta Data and why is this important?

A

Info about a specific piece of data i.e author, file size, date document was created and keywords to describe the document.
Must afford same level of care to Meta Data as for other data.

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3
Q

What is your understanding of Intellectual Property and Copyright?

A

IP - right to control use and ownership of original works.
Copyright - Type of IP that gives the creator of the original work or another right holder the exclusive and legally secured right to copy, distribute, adapt, display and perform creative work for a limited time.

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4
Q

What is the Freedom of Information Act 2005?

A

Primary legislation that controls access to official information.
The act permits the public right of access to information held by public authorities.
Info must also be published via the public authorities publication scheme.
The Act is retrospective covering all info held, before during and after the act was enacted.

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5
Q

What are the benefits of cloud based storage systems?

A

Info backed securely on encrypted servers.
Easily accessible.
Cheaper than physically storing and managing files.
Convenient to send and share files.
Environmentally friendly.
Multiple users can access the same document.
Documents and folder systems can be synchronised.

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6
Q

What is the meaning of a non-disclosure agreement?

A

NDAs used to protect against the disclosure or sharing of any confidential data.
Requires signing of document to enact the NDA.

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7
Q

If two separate departments within your firm were working for two rival companies, how would you ensure client sensitive data was managed?

A

Make client aware of risks and check their understanding of COIs.
Get client to sign a letter of instruction.
Exclusivity of staff would be arranged.
NDAs would be considered.
Separate working locations.
Secure document and data storage would be arranged to be used exclusively for the separate teams.

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8
Q

What is the Data Protection 2018?

A

Replaces the 1998 legislation and manages how personal data is processed by organisations and the government.
It is the UK legislation for the implementation of the EU General Data Protection Regulations (GDPR).

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9
Q

What are the key principles of the Data Protection Act 2018?

A

Act ensures data is:
Used fairly, lawfully, transparently.
Used in a way that is adequate, relevant and limited to only the purpose it is intended.
Is retained for no longer than is necessary.
Processed securely including the protection against unlawful use, loss or destruction.

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10
Q

What are a person’s rights under the Data Protection Act?

A

People have the right to:
Be informed about how their data is being used.
The right to access their data.
The right to have incorrect information updated.
To have their date erased.
To stop or restrict the processing of their data.
The right of portability.
To object to the use of their data.

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11
Q

What are the key persons outlined within GDPR?

A

Controller - Person or entity that determines the purpose and means of processing personal data i.e. employer is the controller for employee personal data.

Processor - Person or entity that processes person data i.e. call centre acting on behalf of client is the processor.

Data Protection Officer (DPO) - Leadership role required by EU GDPR. Exists within companies that process personal data of EU citizens. A DPO is responsible for overseeing the data protection approach, strategy, and its implementation.

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12
Q

What are the 8 individual rights under GDPR?

A

Right to be informed.
Right to access.
Right of rectification.
Right to erasure.
Right to restrict processing.
Right to data potability.
Right to object.
Right to automated decision making and profiling.
Diversity, inclusion and team working.

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13
Q

What different sources of information do you use in your day-to-day surveying?

A

RICS guidance notes.
Valuation Data.
Industry Journals.
Central Database
Electronic Data Management Application
Rating manual
Council Tax manual
Rent and Lease Details Forms

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14
Q

How do you manage these sources of information to ensure compliance with the legislation?

A

If signed up to NDA, maintain complete confidentiality, Do not discuss with colleagues not party to the project.
Keep data secured in EDRM or CDB.
Computer is locked when away from screen.
Passwords are regularly updated.
Latest firmware is installed to ensure most up-to-date firewalls are in place.
Ask for signed Authority to Acts before discussing cases with other parties.

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15
Q

How do companies ensure compliance with the Data Protection Legislation generally?

A

Should only retain data needed to perform day-to-day operations.
If data is being retained, should inform the individual why they have it.
They should hold the Data securely.
They should keep the information up-to-date and delete information they no longer need.

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16
Q

How long do you need to keep data for?

A

6 years if contract is signed underhand.
12 years if the contract is signed as a deed.
RICS recommends up to 15 years, this is the limitation for most legal claims.

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17
Q

What constitutes personal data?

A

Any info related to a person or data subject that can be used to identify a person.

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18
Q

What are the 7 key principles of GDPR?

A

Lawfulness, fairness and transparency.
Purpose limitation.
Data minimisation.
Accuracy.
Storage limitation.
Integrity and confidentiality (security).
Accountability.

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19
Q

Who enforces GDPR?

A

The Information Commissioner’s Office

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20
Q

If you intend to destroy a document, what things should you consider beforehand?

A

Is the document an original or legal document?
Could the document be required for litigation or other proceedings?
Does the document relate to a live project?
Is a backup copy available?

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21
Q

What measures could be taken to protect commercially sensitive information?

A

Have an NDA in place.
Physical separation of staff.
Security of stored documents, including locked cabinets and passwords.

22
Q

Are there any ways that we can protect data when we are transferring it on a client’s behalf?

A

Encryption and password locking.
Recorded special delivery.
Mark it as confidential.
Using secure networks and software.

23
Q

What is an information barrier?

A

A physical/electronic separation of individuals within the same firm. The aim is to protect confidential information.

24
Q

What things must companies put in place to ensure GDPR compliance?

A

Raise awareness across their business
Audit all personal data
Update their privacy notice
Review their procedures supporting individuals’ rights
Identify and document their legal basis for processing personal data under the GDPR
Review how they seek, obtain and record consent

25
Q

What do the Privacy and Electronic Communications Regulations 2003 apply to?

A

The UK’s implementation of the EU ePrivacy Directive
A set of rules that protect the privacy rights of customers when using electronic communication for marketing
A complement to the Data Protection Act and the UK GDPR
Specific rules on marketing calls, emails, texts and faxes; cookies (and similar technologies); keeping communications services secure; and customer privacy as regards traffic and location data, itemised billing, line identification, and directory listings.

26
Q

Can Intellectual Property be transferred?

A

Intellectual property rights can be transferred through a written agreement, such as a contract or assignment.
The agreement should clearly state the details of the transfer, including the specific intellectual property rights being transferred, the parties involved, and any conditions or limitations.

27
Q

What should you do if you receive a freedom of information request?

A

You normally have 20 working days to respond to a request.
For a request to be valid under the Freedom of Information Act it must be in writing, but requesters do not have to mention the Act or direct their request to a designated member of staff

28
Q

Can you tell me about the retention of files and the Limitation Act 1980?

A
  • The Limitation Act 1980 is a section of UK law that sets out rules for how long someone can take legal action to recover money they are owed.
  • The Limitation Act 1980 only applies when no contact has been made between the creditor and debtor within the given time limit and only applies to residents of England and Wales.
  • Legal documents to be kept for 6 years:
     County Court Litigation
     Debt collection
     Immigration
     Personal injury
     Crime

Legal documents to be kept for 15 years:
 Commercial property
 Commercial transactions
 Financial Services
 Matrimonial matters
 Probate
 Property sales
 Residential property purchases
 Sales of leasehold properties
 Children

Files that should be kept for longer than 15 years:
 Change of name
 Company formation
 Court of Protection
 Declaration of trust
 Patents/intellectual property matters
 Pension schemes
 Power of attorney
 Wills

29
Q

How do you validate information?

A

Cross-referencing
Fact checking

30
Q

What is the difference between a deed and a registered title?

A

The deed is the physical document that proves ownership. The title is the concept of legal ownership that the deed grants.

31
Q

How do you source title information?

A

Request from client / acting party (solicitor)
Access the register available online

32
Q

What are the differences between manual and electronic records?

A

Paper documents are difficult to search, carry, copy, and modify.
Paper documents are easily damaged, misfiled or misplaced.
Electronic documents are delivered by networks, disks, flash memory and CD/DVD and are stored on a file system.
Multiple users can read and review electronic document simultaneously.
Electronic documents can be hacked from external operators.

33
Q

What is an index map?

A

Index maps are a type of finding aid that enables users to find a set of maps covering their regions of interest along with the name or number of the relevant map sheet.
An index map provides geospatial data on either a sheet of paper or a computer screen.

34
Q

What does encryption mean?

A

The process of converting information or data into a code, especially to prevent unauthorized access.

35
Q

What is a firewall?

A

A network security device that monitors traffic to or from your network. It allows or blocks traffic based on a defined set of security rules.

36
Q

How can you protect electronic data from viruses?

A

Keep systems, browsers and important apps up to date.
Antivirus software
Antispyware software
Firewalls
Strong passwords
Be wary of phishing and suspicious emails
Use a secure wi-fi connection (Virtual Private Network VPN)

37
Q

What does block chain mean?

A

A system in which a record of transactions, especially those made in a cryptocurrency, is maintained across computers that are linked in a peer to peer network.

38
Q

What is BIM and how can it be used?

A

Building Information Modeling is a workflow process.
It is based around models used for the planning, design, construction, and management of building and infrastructure projects.
BIM software is used to model and optimize projects by planning, designing, building, and operating BIM models.

39
Q

What is ISO 9001?

A

Sets the requirements on how firms should control data and documents relevant to the service they provide.
Sets requirements for a company’s Quality Management System (QMS), which is about the management of the entire enterprise and its operational processes.

40
Q

What are the requirements of ISO 9001?

A

The ISO 9001 standard requires an organisation address seven key areas – also known as clauses – in order to achieve continual improvement within their Quality Management System:
* Context of the organisation.
* Leadership.
* Planning.
* Support.
* Operation.
* Performance evaluation.
* Improvement.

41
Q

What does ISO 27001 relate to?

A

The international standard for information security.
It sets out the specification for an effective ISMS (information security management system).
ISO 27001’s best-practice approach helps organisations manage their information security by addressing people, processes and technology.

42
Q

Why is quality management important?

A

It helps an organization achieve greater consistency in tasks and activities that are involved in the production of products and services.
It increases efficiency in processes, reduces wastage, and improves the use of time and other resources.
Helps improve customer satisfaction

43
Q

What is an Electronic Document Management System (EDMS)?

A

A software that centrally stores and organises documentation in one digital repository.

44
Q

What do you understand by the Civil Evidence Act 1995?

A

An Act to provide for the admissibility of hearsay evidence, the proof of certain documentary evidence and the admissibility and proof of official actuarial tables in civil proceedings; and for connected purposes.

45
Q

Are electronic signatures accepted by the Land Registry?

A

Yes - Under English law, a deed can be validly signed and witnessed using an electronic signature platform, such as DocuSign eSignature, in situations where the law allows electronic signing.

46
Q

What type of documents can electronic signatures be used for?

A
  • Legal documents
  • Contractual agreements
  • Invoices
  • Financing documents
47
Q

What is data redundancy?

A

When the same piece of data exists in multiple places, whereas data inconsistency is when the same data exists in different formats in multiple tables. Data redundancy can cause data inconsistency, which can provide a company with unreliable and/or meaningless information.

48
Q

How does the Commission for Revenues and Customs Act 2005 apply to data management?

A

HMRC has a statutory duty of confidentiality set out in the CRCA 2005.
HMRC must comply with general law principles when considering any disclosure and be compliant with the General Data Protection Regulation (GDPR), Data Protection Act 2018 and the Human Rights Act 1998 when disclosing information.
Any disclosure of information must be proportionate, relevant and limited to what is necessary to achieve its purpose.

49
Q

How does the CRCA 2005 apply to the FOIA?

A

A disclosure by HMRC in compliance with FOIA is a lawful disclosure under CRCA but information relating to identifiable individuals or legal entities is exempt from disclosure under FOIA.

50
Q

What is a SAR?

A

Subject Access Request (SAR) allows an individual the ability to ask a company or organisation to provide data about them.

51
Q

What is Business Management System?

A

A set of tools for strategic planning and tactical implementation of policies, practices, guidelines, processes and procedures that are used in the development, deployment and execution of business plans and strategies and all associated management.