Data Do It Flashcards

0
Q

Customer service

A

Activities and benefits provided by a business to its customers to create goodwill and customer satisfaction

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1
Q

Budget

A

An estimate of income and expenses for a specific period of time

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2
Q

Data

A

Facts and figures

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3
Q

Distributor

A

A channel member who helps to sell a business’s products; usually a wholesaler

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4
Q

Estimate

A

An approximation of data; an ‘educated guess’

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5
Q

Fact

A

A true statement

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6
Q

Market segment

A

One of the groups into which the total market is divided

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7
Q

Market share

A

An organisation’s portion of the total industry sales in a specific market

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8
Q

Place

A

Marketing element focusing on considerations in getting a selected product in the right place at the right time

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9
Q

Prediction

A

A forecast made about the future

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10
Q

Price

A

Marketing element requiring marketers to determine the amount of money they will ask in exchange for their products

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11
Q

Product

A

Marketing element referring to what goods, services, or ideas a business will offer its customers

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12
Q

Projection

A

See prediction

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13
Q

Promotion

A

Marketing element referring to the various types of communications that marketers use to inform, persuade, or remind customers of their products

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14
Q

Sales forecast

A

A prediction of future sales over a specific period of time

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15
Q

Sales invoice

A

And itemised statement of money owed for a good or service

16
Q

SMART goal

A

A goal that helps you identify exactly what it is you want to achieve and know for sure when you’ve achieved it; made up of specific, measurable, attainable, results-oriented, and time bounding goals

17
Q

Supplier

A

See vendor

18
Q

Target market

A

The particular group of customers a business seeks to attract

19
Q

Trade journal

A

An industry-specific publication

20
Q

Vendor

A

A supplier of goods, usually a wholesaler or distributor