DAA 100 Flashcards

1
Q

sender

A

they start the communication by sending a message

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

receiver

A

they get and understand the message

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

coder

A

how the sender puts their ideas into words/symbols

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

de coder

A

how the receiver takes and understands

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

message

A

info/ideas being shared

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

ethics

A

being honest and respectful

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

channel

A

how the message is being sent

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

noise

A

distractions and problems

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

context

A

when and how it takes place

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

competence

A

sending and receiving the message Cleary and effectively

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

what is the johari window

A

by Joseph and Harrington. helps people understand their self awareness

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

blind area

A

not known to you
known to others

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

open area

A

known to you and others

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

unknown area

A

not known to you and others

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

hidden area

A

known to you
not know to others

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

what is the reason of the unknown area

A

to make open area bigger

15
Q

receiving/hearing

A

fully hearing the message

16
Q

understanding/learning

A

absorbing all the info and understanding tho other person

17
Q

remembering

A

memorizing old info to use later

18
Q

evaluating

A

judging the info

19
Q

responding

A

reating/giving feedback based on what you’ve heard

20
Q

what is self concept

A

how you see yourself and get who you are

21
Q

what is self awareness

A

recognizing your thoughts and feeling

21
Q

what is conflict resolution

A

settling a disagreement

22
Q

what is self disclosure

A

sharing personal info

22
Q

what is self esteem

A

how you value yourself

23
Q

what is non verbal communication

A

communicating without speaking

24
Q

what is the guide to self disclosure

A
  1. why
    2.appropiate
    3.response
    4.burdon
25
Q

what are the channels of non verbal communication

A

-body
-face
-eye
-touch
-paralanguage
-silence
-spatial

26
Q

snap judgment

A

“don’t judge a book by the cover”

27
Q

prejudice

A

not making assumptions

28
Q

projection

A

seeing where the other person is coming from

29
Q

preoccupation

A

staying focused on the conversation

30
Q

sloppy observation

A

seeing from the other persons side

31
Q

predisposition

A

drawing conclusions before having the facts

32
Q

what are the characteristics of conflict

A

-emotional
–physical
-relational

33
Q

failure

A

without understanding the communication will fail

34
Q
A