D270 Midterm: Chapter 2 Flashcards

1
Q

CASE: Saudi Arabia’s Dynamic Culture

How has oil changed the economic and cultural landscape of Saudi Arabia?

A

Growing importance of oil&raquo_space; rapid urbanization&raquo_space; government offers social services (education)&raquo_space; Increased national identity, diminished traditional lifestyle

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2
Q

CASE: Saudi Arabia

How does religion affect business?

A
  • Religion: Islam

- Companies must adapt to religious customs (restrictions on gender interactions, prayer 5 times a day, etc.)

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3
Q

CASE: What 3 factors boost Saudi female workforce participation?

A
  1. Increase in inward foreign investment
  2. More women studying abroad
  3. Women’s psychological drive to prove themselves
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4
Q

How is diversity an advantage for a company?

A

Different perspectives

Deeper knowledge of products/ services and how to create and deliver them

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5
Q

What is cultural collision? What causes problems with cultural collision?

A

When divergent cultures come into contact

  1. Co. implements practices that are less effective than intended
  2. Employees encounter difficulty in accepting/adjusting to foreign behaviors
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6
Q

What problem areas might hinder a manager’s cultural awareness?

A
  1. Subconscious reactions to circumstances

2. Assumption that all societal subgroups are similar

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7
Q

Why is it useful to use a nation as a point of reference for society?

A
  • Similarity among people is a cause AND effect of national boundaries
  • Many laws affecting business are national laws
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8
Q

How might cultural value systems change for an individual?

A
  • Choice or imposition of a different culture

- Contact with other cultures

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9
Q

What is cultural imperialism?

A

Imposing certain elements from an alien culture that over time become part of the subject culture

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10
Q

Why should a company take religion into consideration when making business decisions?

A
  • Many strong values are result of dominant religion

- Religion has an impact on almost all business functions

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11
Q

What is social stratification and how is it determined?

A
  • Dictates a person’s class, status, and financial rewards in a culture
  • Determined by individual’s achievements/qualifications and membership in certain groups
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12
Q

What challenges do family-run business face?

A
  • Difficulty expanding

- Lack of resources/expertise

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13
Q

What is Weber’s concept?

A

Belief that self-discipline, hard work, honesty, and belief in a just world fosters work motivation&raquo_space; economic growth

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14
Q

What makes people eager to work?

A
  • Rewards for success are high

- Some uncertainty of success

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15
Q

How does the masculinity-femeninity index measure describe what people value?

A
  • Masculinity = admired successful work achievers, little sympathy for unfortunate, preferred to be better than others, “live to work mindset.”
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16
Q

What is power distance?

A

superior- subordinate interaction preferences

17
Q

What is a low-context culture?

A

Only firsthand info directly related to subject is relevant

U.S.

18
Q

What is a high-context culture?

A

all (including peripheral) info is included/important (Japan)

19
Q

What is a monochronic culture?

A

Work sequentially, not multi-tasking

20
Q

What is polychromic?

A

Multi-tasking

21
Q

What is idealism?

A

Preference to establish overall principles before resolving small issues

22
Q

What is pragmatism?

A

Focus more on details than abstract principles?

23
Q

What are four issues that affect degrees of successful cultural adjustments?

A
  1. Extent to which ea. culture is willing to accept introduction of anything foreign
  2. Whether key cultural differences are small/great
  3. Ability of individuals to adjust to foreign cultures
  4. General management orientation of company involved
24
Q

How is the degree of cultural differences measured?

A

Averaging the cultural distance separating 2 countries on each dimension (# of countries apart)

25
Q

What are the stages of culture shock?

A
  1. Tourist (delighted)
  2. Depressed/confused
  3. Become more comfortable
26
Q

What is polycentrism?

A

The belief that its business units abroad should act like local companies

27
Q

What is ethnocentrism?

A

Belief that one’s own culture is superior to other countries

28
Q

What is geocentrism?

A

Integrates company and host country practices, as well as entirely new ones

29
Q

What strategies should be considered when instituting change?

A
  • Value systems
  • Cost-benfit analysis of change
  • Resistance to too much change
  • Participation
  • Reward sharing
  • Opinion leadership
  • Cultural bridges
  • Timing
  • Learning abroad