D. Making strategic choices Flashcards
What are value drivers?
activities or features that enhance the percevied value of a product or service by customers and which therefore create value for the producer
can be tangible or intangible
what is Porter’s value chain?
means by which the activities within and around the organisation are identified and then related to the assessment of competitive strength
What are the primary activities?
involved in the physical creation of the product, its transfer to the buyer and any after-sales service.
5 categories:
- Inbound logistics
- Operations
- Outbound logistics
- Marketing and sales
- Service
what are the support activities?
each of the primary activities are linked to support activities
4 areas:
- Infrastructure
- Human resource management
- Technology development
- Procurement
what can the value chain be used for?
- give managers a deeper understanding of precisely what their organisation does
- identify the key processes within the business that add value to the end customer-strategies can then be created to enhance and protect these
- identify the processes that do not add value to the customer. These could then be eliminated, saving the organisation time and money
what are the benefits of integration?
- economies of combined operations
- economies of internal control and coordination
- economies of avoiding the market
- tap into technology, close knowledge of upstream and downstream operations can give a company valuable strategic advantages
- safeguarding proprietary knowledge
- assured supply and demand
- reduction in bargaining power of suppliers and customers:two of Porter’s forces on a firm are customer and supplier bargaining power
- enhanced ability to differentiate
- defend against ‘lock out’
what are the costs of integration?
- increased operating gearing
- reduced flexibility to change partners
- capital investment needed
- cut off from suppliers and customers
- dulled incentives, can lead to inefficiencies
- differing managerial requirements
what are the 3 cases of complementary horizontal diversification?
competetive products
complementary products
by-products
what are the advantages of unrelated diversification?
occurs when options are limited
only way to grow
may be seen as aggressive
reduces overall risk if more diversified
even unrelated markets may have some synergies
what are the disadvantaged of unrelated (conglomerate) diversification?
more risk for the organisation if they adopt strategy as they are launching a new, unproven product into a market that they have little experience or knowledge of . significantly increases the chances of failure, can be eliminated to a degree by acquiring an existing business in the new target market
for many larger organisations, there will be little gain to shareholders. Shareholders re already likely to hold a diverse portfolio of investments, meaning that they have already diversified away much of their risk
diversification by one of the companies that they own shares in will therefore do little to help them
attempting to operate in new industries may mean that management lose focus on the core markets that the company currently operates within, could lead to reduced returns for the organisation as a whole
what are the disadvantaged of unrelated (conglomerate) diversification?
more risk for the organisation if they adopt strategy as they are launching a new, unproven product into a market that they have little experience or knowledge of . significantly increases the chances of failure, can be eliminated to a degree by acquiring an existing business in the new target market
for many larger organisations, there will be little gain to shareholders. Shareholders re already likely to hold a diverse portfolio of investments, meaning that they have already diversified away much of their risk
diversification by one of the companies that they own shares in will therefore do little to help them
attempting to operate in new industries may mean that management lose focus on the core markets that the company currently operates within, could lead to reduced returns for the organisation as a whole
Why was the BCG Portfolio theory originally developed?
to assist managers in identifying cash flow requirements of different businesses or products within their organisations portfolio and to help to decide whether change in the mix of businesses is required
broad portfolio indicates that there is a wide range of presence
what are the 4 main steps of using the BCG matrix?
1) divide the company into SBUs
2) allocate into the matrix
3) assess the prospects of each SBU and compare against others in the matrix
4) develop strategic objectives for each SBU
hat is relative market share?
the ratio of SBU market share to that of largest rival in the market sector
BCG suggests that market share gives a company cost advantages from EOS and learning effects
dividing line set at 1
4 suggests that SBU share is 4x greater than nearest rival
what is market growth rate?
represents the growth rate of the market sector concerned
high-growth industries offer a more favourable competitive environment an better long-term prospects than slow-growth industries
dividing line is set at 10%
how are SBU entered onto the BCG matrix?
as dots with circles around the dots denoting the revenue relative to total corporate turnover
bigger the circle, more significant the unit
what are the appropritate strategies on the BCG matrix?
BUILD: increase investment in the product in an attempt to boost its market share
HOLD: adopt strategies to keep the product in current quadrant e.g. advertising or promotion
HARVEST: reduce investment in the product in order to maximise the net cash return from the product to the business
DIVEST: disposal/closure of the product in order to release any cash currently tied up within it
Why should you hold or harvest in a cash cow?
high market share in low-growth market
usually at maturity stage of life cycle
strongly profit and cash generating but no longer attractive for new entrants
harvest to maximise cash flows by keeping investment to a minimum where possible while trying to maintain the product and prevent it from entering decline for as long as possible
why should you hold or build in stars quadrant?
have high market share in an attractive, high-growth market
likely at growth stage of life cycle
could one day become cash cows when market growth slows
rarely generate significant cash flows but have high level of sales
must spend alot to beat off competition and try to get new customers
sustain the level of growth in the market
adopt ‘build’ strategy involving heavy investment to keep attracting new customers
why should you build of divest in question marks/problem child quadrant?
have low market share in an attractive, rapidly growing market
growth/introduction stage of life cycle
opportunity for significant development of question marks but also high risk of failure given low market share-may fail to grow and not become a star
management adopts a ‘double or quits’ approach to question marks:if good chance of success, they will adopt a build strategy and try to grow market share through heavy investment in expansion, marketing an promotion. If not confident in the future success of the product, they may choose to divest, exiting the market
risky so will absorb substantial management time and cash and may not be successfully developed
why should dogs be harvested or divested?
have low market share of a slow growing market
decline stage of life cycle
making small profits or losses and will be fairly cash neutral
little point in trying to grow market share so divest
may still be profitable
public sector dogs hard to divest so will need to reinvest
harvest strategy would be adopted, keeping costs low and maximising what little profit or cash flow can be made from the product
what are BCG recommendations?
- balanced portfolio
- less attractive parts of the portfolio may be divested-in particular dog products and question that the management lacks confidence in
what are the limitations of BCG?
- simplistic-only considers two variables
- connection between market share and cost savings is not strong-low-market share companies use low-share technology and can have lower production costs
- cash cows do not always generate cash-cash cows may still require substantial cash investment just to remain competitive and defend their market share
- fail to consider value creation-the management of a diverse portfolio can create value by sharing competencies across SBUs, sharing resources to reap EOS or by achieving superior governance. BCG would divert investment away from the cash cows and dogs and fails to consider the benefit of offering the full range and the concept of ‘loss leaders’
- over emphasis on being the market leader-many companies have products that are not market leaders but which are highly profitable
what is an acquisition?
corporate action in which a company buys most, if not all, of the target company’s ownership stakes in order to assume control of the target firm
what is a merger?
business combinations that result from the creation of a new reporting entity formed of the combining parties