Customers Orders Flashcards

You may prefer our related Brainscape-certified flashcards:
1
Q

Order ticket aka order memorandum

Execution report

Customer confirmation- normal vs
when-issued trades

Customer confirmation- retention?

A

Order ticket/ order memo
BD execution of order
-What is the order (buy sell, what?)
- Long v short (reg SHO)
- security identifier or CUSIP
- Cash or margin
-Terms & conditions to execute
-Acc# (not name); RR identifier
-How order was received
-Solicited, unsolicited; discretionary?
-Time received & entered

Allows firm & regulators to review if complaints, disputes, irregularities

Tickets-
-Must be prepared prior to order entry
-Promptly reviewed by principals (us. by EOD)
-Changes are subject to principal approval (ex: correction of a mistake? They have to review & approve. If RR spots the mistake, just tell principal- DON’T try to fix it themselves)

Unsuitable orders?
-must be placed if customer insists
-marked “unsolicited”
-should note interaction in customer file
* * * * * * *
Order ticket checked against Execution report. All good? Send written confirmation to customer.
Problem? Report to principal & don’t touch.
Principal documents issue & resolution, approves any changes. Documentation retained 3 years
* * * * * *
Written trade confirmation given/sent to customer at or before settlement

Execution & settlement dates

Customer funds- $$ to or from customer

What is being bought/sold- ID of security, price, # shares

Role of BD- market maker? Agent v principal capacity? Control relationship? Dual Agent?

Fees- commissions (incl source), markup/markdown, other fees (mailing etc), any deferred sales loads (description)

debt security info- total par value, accrued interest, YTC (or YTM) whichever is lower
* * * * * *
new issue Municipal bonds typically sold before issued & available for delivery-
SAT are the unknown pieces of info:
-settlement date
-accrued interest
-total $$ due at settlement

TWO trade confirmations-
First- when- issued
SAT is missing
When issued trade confirm incl:
-Description of security
-Purchase price or yield (serial bond)
-Trade date

Once issued, new confirmation-
Includes settlement date, accrued interest, TOTAL purch price (SAT)

3 years retention

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2
Q

Market order

A

Have priority over all other orders

“Do it now, whatever the cost”
Buy/sell immediately at whatever price is available

investor objective =immediate execution

Guaranteed execution but not price

Always fully executed

Investors usually avoid placing overnight
Default is “day order”

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3
Q

Limit order

Risks
Stock ahead

A

Price guarantee, but no execution guarantee

Do it if you can get the price I want “or better”

If you can’t get my preferred price or better, the order won’t be executed

Limit orders are filled at the first price that satisfies the limit.

Can be partially executed.

Caps profits.

Day order or GTC (good til cx)

SLoBS over
BLiSS

Are orders placed above market or below?
If dividends are declared, does order adjust on ex-dividend date?

Use Buy Limit when you believe the security is overpriced

Use Sell Limit when you own stock and think it’s undervalued

Risk- may not be fulfilled bc mkt doesn’t reach the limit
Or
Mkt reaches limit but an order placed before yours (stock ahead) took precedence

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4
Q

Stop order

Why would you place a Buy Stop (BS) order? vs technical trader?

Why would you place a Sell Stop (SS) order? vs technical traders?

What is gap risk?

A

AKA stop loss. May use in very volatile market to limit losses. Ex: expect volatility in your stock just before its time to close trades.

No guarantee of execution or price
(May not need it, but if you do you can’t be sure what price it will be executed at)

If market price hits a figure I designate (the “trigger”), it becomes a market order.
Now it’s “do it now at whatever price”

If triggered, this gets fully executed bc it is now a market order

Use to protect a profit or prevent losses.
Think in terms of closing a position:

Buy stop- used as a hedge for short stock (cut your losses if the price to buy back is getting too high)

Sell stop- use as a hedge for long stock (cut your losses if your stock starts to fall & lose too much value)

Gap risk- Actual execution price (best bid if selling, best offer if buying) may be worse than specified stop price.
But you said do it no matter what.

Remember:
SLoBS over
BLiSS

Buy stop used by technical traders who track support and resistance. Buy stop placed just ABOVE resistance
Believe if it breaks through resistance, it will continue to move upward rapidly
Sell stop placed just BELOW support by technicians to short stock before it develops downward momentum

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5
Q

Stop limit order

A

If market price hits a figure I designate (the “trigger”), it becomes a limit order.
Do the deal ONLY IF you can get the price I want “or better”. If not? Doesn’t get executed.

Take profit (prevent losses) vs. limit losses (stop, stop- loss). Better for beginner investors to avoid mistakes.

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6
Q

Market on close order

A

Order is held & executed near end of trading hours.
As close to closing price as possible

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7
Q

Stop order and limit order together. Why?

A

Can place both to create a bubble. Ex: Long stock at $50

Sell stop at $45 (get out!!)

Sell limit at $55 (if I can get $55 or better, let’s sell for a profit)

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8
Q

SLoBS over
BLiSS

DNR

A

Orders placed above market value are Sell Limit (SL) and Buy Stop (BS). Executed if market goes up.
*Orders of any kind placed above market are NOT adjusted on ex- dividend date if dividend declared.

Orders placed below market price are Buy Limit (BL) and Sell Stop (SS). Executed if market price drops. Automatically adjusted down on ex- dividend date if a dividend is declared (bc stock price will drop by dividend amount). This prevents dividend from activating the “or better” search or triggering the orders.

Do NOT Reduce (DNR)- Investor doesn’t want order adjusted in case of dividend. OK if this causes order to be executed.

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9
Q

Violations:

Interpositioning

Order splitting/trade shredding

Churning

Principal & agent roles

A

Interpositioning- adding an extra broker dealer as principal when there is no benefit to customer (extra fees)

Order splitting/ trade shredding- chopping up order into many small orders for purpose of collecting more feed.
(You CAN break a large order into smaller orders if it achieves best execution for customer)

Churning- excessive trading to grab more fees

Principal & agent- not permitted to act as both in a single transaction. Not allowed to collect both (D/P= markup/markdown) (B/A= commission)

Also:
Pmt by firm to influence mkt price

Coordination & intimidation

Pmts for market making

Front running- rep becomes aware of large order (“block trade”- typically 10k shares+). Trades on his own account first, hoping the large order will drive pricing for his order.
Ex: Buy before block trade buy drives up the price. Sell before block trade sell drives down the price.

Trading ahead of customers (placing your own trading interest ahead of client’s- unless corrected immediately- within 60 sec- so customer doesn’t lose)

Trading ahead of research reports

Pump & dump- hyping a company or stock to inflate the price. Then sell for a profit.

Marking the open/ marking the close- entering buy/sell orders just prior to open or close of trading in an attempt to influence open or close price

Spoofing- entering an order you have no intention of executing at quoted price. Trying to manipulate prices by enticing other participants.

Circulation of rumors- passing false or misleading statements regarding a security

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10
Q

Not held order

A

Gives broker time & price discretion to seek the best price available
Can be placed as market order or limit order

When? Illiquid stocks, market volatility (after earnings announcement, broker downgrade, macroeconomic release such as jobs report)

Types:
Market not held order- market order that expires at EOD (trading day). Ex: Buy 1000 shares Apple at at best price available before mkt close.

Limit not held order- Order submitted with limit attached (“or better).Broker has discretion in executing even if market trades at limit price.
Ex: Buy 1000 Apple at $200 (buy limit- doesn’t want to pay more than $200).
If price is $200 but broker thinks price is too high, he can elect not to fill the order.

**Broker is not liable for losses. Investor cannot dispute the trade if all regs followed.

*This is not a discretionary order (3 As= asset, amount, action)

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11
Q

Publication of transactions and quotations

A

Equities= report tsxn within 10 seconds (to appropriate facility)

Municipal securities = within 15 minutes (to RTRS- real time reporting system)

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12
Q

Arbitrage

A

When an investor takes advantage of a temporary price disparity.
Ex: stock priced differently on 2 exchanges. Buy cheap on one exchange, then sell for profit on the other.

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13
Q

Block trade

A

Trade of 10,000+ units

Front running is a violation- trading ahead, with knowledge this is coming and will influence prices

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14
Q

AON

IOC

FOK

A

All or none. Must fill all shares or cancel the whole thing
multiple attempts allowed

Immediate or cancel- IMMEDIATELY fill as many shares as you can, canceling the others.
Only one shot.

Fill or kill- fill all shares IMMEDIATELY or cancel the whole thing.
One shot.

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15
Q

Which investment company products cannot be bought/sold with limit orders or stop orders?

A

Anything not negotiable. Mutual funds and UITs are redeemable with issuer only.

Closed end funds and ETFs are exchange traded, so these orders can be used.

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16
Q

Customer statements

When and what’s reported

A

Quarterly- no activity

Monthly- activity
Monthly- penny stocks

Includes-
-Activity
-Cash balances/ $$ owed
-long/short positions -at MV or, if illiquid like DPP or unlisted REIT, estimated value*

*If ESTIMATED value provided on statement re DPP or unlisted REIT,
disclosure required stating:
-not listed on exchanges
-illiquid

note, but not likely to be on exam- Estimate us. based on either net investment (use prospectus info- offering %) or appraised value

17
Q

Transfer from one firm to another

Following a RR after job change

A

Customer sends signed TIF (tsf initiation form) to receiving firm.
Receiving firm sends TIF to ACATS immediately.

-Carrying firm gets form.
disclosure required if customer following a RR within 3 mo of job change

-1 bz day validate securities
-3 bz days after validation completes the tsf.
ACATS total? 6bz days (unless retirement & receiving acc not set up yet)

Disclosure in first 3mo-
Contact prior to tsf request?

Written, electronic. Oral, must provide written/ elec within 3 bz days

First Contact is tsf request?
Disclosure sent with tsf approval docs

Disclosure-
RR may have conflict of interest, tsf of acc may not be in customer best interest

18
Q

Death of account holder

Individual, TIC, Partnership, JTWROS

A

Cx open orders
Freeze account, mark deceased
Wait for executor docs & instructions
Ends: POA, discretionary authority

Docs needed from executor:
-Death certificate
-Letters testamentary/ short cert
-Inheritance tax waiver (says no tax due or taxes were already paid)

TIC?- FREEZE, no new orders until docs presented
May also need affidavit of domicile (which states rules will apply to the decedent’s estate)

Partnership?
Amended Partnership agreement
(Written authorization of rem partners before executing further orders)
* * * * * *
JTWROS?
Only need death certificate, acc not frozen bc survivor is already the documented owner

19
Q

MOO order aka “at the open”

MOC order

NH order

Proceeds transaction

Alternative aka OCO

A

MOO- market on open
Market order
Fills at market open

MOC- market on close
Market order
Fills at market close

NH- not held order
Trade request w/o price and/or time specifications
must be day orders or require POA
Floor brokers determine best price or time

Proceeds tsxn- sell a security and use proceeds to buy another security

OCO- enter two orders (two alternatives) such as SL & SS. If one is executed, the other is immediately canceled one cancels the other

20
Q

Trade errors

A

If RR orders wrong security (error on firm’s side), firm is responsible to fix trade error. Wrong security is placed in firm’s error account

Firm must acquire the right security & sell to investor at the price they would have gotten if trade placed correctly (regardless of cost)

21
Q

Riskless transaction

Simultaneous transaction

A

Riskless- A type of principal transaction.
Buy order received from customer.
Firm doesn’t own the security, but goes to market & acquires so they can immediately sell to customer.
(Less risk to firm= lower fees/markup charged to customer)

Simultaneous- firm is agent, buying or selling on behalf of customer & charging commission

22
Q

Order adjustments with dividends

Cash dividends

Stock Dividends or stock splits

A

Cash- only orders placed below mkt are automatically reduced by Cash dividend amount (on ex-date)
BLISS

All orders are adjusted for stock dividends & forward stock splits

For reverse stock splits, all open orders are canceled

23
Q

Orders not accepted on NYSE & Nasdaq equity markets

A

-GTC
-Stop; stop- limit
-AON
-FOK

BD can accept if they want- just have to manually monitor status of entered on an exchange that doesn’t accept them

DMM on NYSE- can accept limit & stop orders as an agent/broker & execute as conditions permit

Always acceptable?
-Day
-Market
-Limit
-IOC

24
Q

OATS=
Equities traded on Nasdaq reporting to FINRA

TRACE=
OTC reporting of corporate & government AGENCY bonds to FINRA

dark pools

A

Order audit trail system- reports are made on an order by order basis to FINRA

Trade reporting & compliance engine- reporting ONLY
-Both sides report
-No later than 15 minutes after execution
-date, time, quantity, price, yield, does price reflect a commission

excluded from TRACE
-Foreign government debt
-Money market instruments
-Debt securities not eligible for Depositary Trust (banned from e-deposit to DTC)

Dark pools- liquidity & trade volume not transparent. Large block orders without affecting public quotes or price
p. 458

Note: equities trades are reported within 10 seconds.
Listed securities are eligible for OTC trading as ling as the trades are reported within 90 seconds.
MSRB requires reporting within 15 minutes of execution.

25
Q

TRFs=
Listed stocks trading OTC reporting to FINRA

A

Report on TRFs- trade reporting facilities
9a-4pET

What is reported?
Trades by FINRA members

-OTC equity securities
-Restricted equities securities re: 144A QIB, including unlisted DPP& REIT

26
Q

Municipal bond reporting to MSRB

A

EMMA-
Presented for retail, nonprofessional investors
Free.
OS (official statements) for new issue Municipal bonds, 529 plans, etc.
Ratings & prices

RTRS
maintains audit trail, tsxn data & related info to enhance surveillance capabilities
Firm must submit timely & accurate trade data- data captured and made available to mktplace within 15 minutes of trade

27
Q

Gray market

A

Unauthorized but legal trading

Not traded on any OTC quoting mktplaces
Not quoted on any other US quotation medium

Why? Lack of investor interest, available company info, or regulatory compliance

28
Q

UPC (Uniform practice code) for OTC transactions that are not exempt from ‘34

Deals with delivery and payment of securities tsxns

A

DELIVERY
At least T+3 =seller’s option
T+2= Corp bonds, Muni bonds, gov’t agency securities, equities (clearinghouses)
T+1 =Options trades, index options exercise
T+1= Treasuries (Federal funds)
T= money market /cash
reg T 2bd after regular way settlement

When-issued (new muni)- initial trade confirmation missing SAT

DK notice interleaved trades- one side doesn’t recognize the trade (wrong acc#) or disagrees with terms (# shares or price is wrong)

Due bills trade before ex-date but mishandling delays settlement & dividend goes to seller in error.
Buyer’s firm sends due bill to seller’s firm telling them to send over the dividend

good deliverable form uniform delivery ticket in FINRA member to FINRA member tsxns

overdelivery & underdelivery Customer presents certificate fot more or less than the exact number of shares or bonds sold

Partial delivery permitted only if the amount remaining to be delivered is not an odd lot

good delivery clearing rule (100 share uniform units) round lots are good delivery as long as they are in 100s or multiples of 100.
*members can deliver odd lots ONLY if they add up to 100 (a round lot)
*build “stacks of 100”, then only one true odd lot if you have can’t make a final “stack” (ex 470 shares)

good delivery for bonds
Corporate & muni bonds
coupon or bearer bonds deliver in denomination of $1000 or $5000
Coupons missing? Not good delivery
fully registered bonds deliver in multiples of $1000, but not exceeding $100,000

29
Q

Seller’s option contracts

Buyer’s option contracts

A

Used when seller can’t deliver physical securities in time for regular way settlement.

Contract = lock in selling price, then settle trade as specified in the contract.

Settle early? *If buyer is giveone day written notice, can be settled anywhere from T+3 through the contract date.

Buyer’s OC- buyer specifies when the settlement will take place

30
Q

UPC (continued)

Delivery and payment

A

Assignment registered/ listed owner(s) must assign via endorsement. Either sign sig line on back of certificate or on stock or bond power of substitution, aka security power
One stock or bond power for any # of certs of the SAME security

Stock or bond power
Usually attach signed powers to unsigned certificates for processing.

alteration
Alteration or correction to Assignment? Full explanation mat be attached, signed by person or firm who made the change

Signature guarantee
Needed on certificates or stock/ bond power

Signature requirements
Signature must exactly match the name registered/ on the certificate.
Only two acceptable abbreviations:
Co. for company, & for and

Legal transfer items
Not individual or joint ownership? Supporting guarantees or docs needed.
Ex: sole property or partnership: guarantee by BD.
Corporate registration: Corp resolution
Fiduciary: certified copy of trust agreement or court appointment

invalid Signatures
Firm is liable
(Minor’s signature= invalid, forgery of decedent etc).
Death? Executor must endorse cert or stock power and transfer to the name of the estate before securities can be sold

good condition of security
Mutilated, poss counterfeit? Authentication required before tsf agent can accept. If Tsf agent doubts authenticity, seller must provide surety bond ( insurance protecting tsf agent from claims)

31
Q

UPC (continued again)

A

CUSIP
A separate CUSIP # is assigned to each of the securities

Legal opinion
EITHER stamped/ traded ex-legal OR legal opinion printed on or attached to bond

fail to deliver
Seller doesn’t make good delivery on settlement date.
No delivery? No $$.

If selling customer doesn’t deliver, firm representing them must buy- in the securities after 10 bz days from settlement. Firm can charge seller for any losses due to change in market.

Reclamation
Buying BD discovers certificates were not in good deliverable form, return to selling broker with uniform Reclamation foemrm
no Reclamation for:
-bond as part of “In- whole call”
-Issuer goes into default after trade date

32
Q

Firm quote

A

Market maker ready to transact at least one unit (100 shares stock or 5 bonds)

33
Q

Types of quotes

P. 131 & 415

A

Firm/ bona fide

Out-firm/ holding a quote

Subject* estimate, needs confirmation “last time I checked”

Workable indication*- bid at which a dealer would purchase from another dealer

Workout*- special handling needed

Nominal*- thinly traded bonds (especially muni). An “idea of the mkt quote”, can revise

34
Q

Market wide circuit breaker rules

Who initiates the halt?
Exchanges
OTC

What can be done during a halt?

A

Protect against rapid uncontrolled drops in the market.

If S&P 500 declines, halt is triggered

Level 1- 7% decline
15 minute halt before 3:25pm
Max 1 per day

Level 2- 13% decline
15 minute if before 3:25pm
Max 1 per day

Level 3- 20% decline
Any time
Halt for remainder of trading day

Exchanges- SEC or exchange
OTC- FINRA or trading venue

During a halt, customer can cx open orders

35
Q

DVP and RVP

A

If delivery of security is delayed because of mechanics* of tsxn, BD has up to 35 calendar days to obtain pmt

*NOT bc customer wasn’t able or willing to pay