Customer Service Flashcards by Leila Baracat | Brainscape

Q

Antitheft Device

A

dispositivo anti robos

How well did you know this?

1

Not at all

2

3

4

5

Perfectly

Q

Appliances

A

electrodomesticos

How well did you know this?

1

Not at all

2

3

4

5

Perfectly

Q

Backdated

A

retroactivo

How well did you know this?

1

Not at all

2

3

4

5

Perfectly

Q

Bill Of Sale

A

factura de compra-venta

How well did you know this?

1

Not at all

2

3

4

5

Perfectly

Q

Billing Department

A

departamento de facturacion

How well did you know this?

1

Not at all

2

3

4

5

Perfectly

Q

Budget Billing

A

facturacion presupuestada/estandarizada

How well did you know this?

1

Not at all

2

3

4

5

Perfectly

Q

Bundled Services

A

servicios incluidos/paquete de servicios

How well did you know this?

1

Not at all

2

3

4

5

Perfectly

Q

Disclosure

A

divulgacion

How well did you know this?

1

Not at all

2

3

4

5

Perfectly

Q

Expedite

A

acelerar/agilizar

How well did you know this?

1

Not at all

2

3

4

5

Perfectly

Q

Factory Installed

A

instalado de fabrica

How well did you know this?

1

Not at all

2

3

4

5

Perfectly

Q

Furnace/Boiler

A

calentador/caldera

How well did you know this?

1

Not at all

2

3

4

5

Perfectly

Q

Gas Leak

A

fuga de gas

How well did you know this?

1

Not at all

2

3

4

5

Perfectly

Q

Make (contexto)

A

marca

How well did you know this?

1

Not at all

2

3

4

5

Perfectly

Q

Meter Reading

A

lectura del medidor

How well did you know this?

1

Not at all

2

3

4

5

Perfectly

Q

Mother´s Maiden Name

A

apellido materno

How well did you know this?

1

Not at all

2

3

4

5

Perfectly

Q

P.O. Box

A

apartado postal

How well did you know this?

1

Not at all

2

3

4

5

Perfectly

Q

Pay Per View

A

pago por evento

How well did you know this?

1

Not at all

2

3

4

5

Perfectly

Q

PIN

A

numero de identificacion personal

How well did you know this?

1

Not at all

2

3

4

5

Perfectly

Q

Prorated

A

prorrateado/cobro proporcional

How well did you know this?

1

Not at all

2

3

4

5

Perfectly

Q

Sewage

A

aguas residuales/aguas servidas/aguas negras

How well did you know this?

1

Not at all

2

3

4

5

Perfectly

Q

Surcharges

A

recargos

How well did you know this?

1

Not at all

2

3

4

5

Perfectly

Q

Temporary Block

A

bloqueo temporal

How well did you know this?

1

Not at all

2

3

4

5

Perfectly

Q

Tenant

A

inquilina/arrendatario

How well did you know this?

1

Not at all

2

3

4

5

Perfectly

Q

Troubleshooting

A

ubicacion de problemas/localizacion de fallas

Q

Upgrade Services

A

actualizar servicios/mejorar servicios

Q

Unity Bill

A

factura de servicios publicos/basicos (luz,gas)

Q

to enrole

A

inscribirse

Q

payroll

A

nomina/planilla de pago

Q

facility

A

centro

Q

phone-jack

A

conector telefonico

Q

member ID number

A

numero de membresia

Q

fruit stall

A

puesto de frutas :D

Q

buzon de voz

A

voice mail

Q

waiting call

A

llamada en espera

Q

3-way call

A

llamada tripartita

Q

zip code

A

codigo postal

Q

pacific standard time

A

hora del pacifico

Q

refundable

A

reembolsable

Q

saldo actual

A

current balance

Q

account manager

A

especialista/encargado de cuenta

Q

charge

A

cobrar

Q

application

A

solicitud

Q

CHIP (Children health insurance program)

A

CHIP (programa de seguro social para niños)

Q

WIC (Women-infants-children)

A

WIC (programa para mujeres-lactantes-niños)

Q

TANF (temporary assistnatce for needy families)

A

TANF (asistencia temporal para familias necesitadas)

Q

SNAP (supplemental nutrition assitance program)

A

SNAP (porgrama de atencion nutricional suplementaria)

Q

SSI (supplemental security income)

A

ingreso suplementario del seguro social

Q

utilities

A

servicios basicos

Q

attorney/advocate/counsel/solicitor

A

abogado

Q

coverage

A

cobertura

Q

open enrollment

A

inscripcion abierta

Q

redeemable

A

redimible/reembolsable/canjeable

Q

transaction record

A

historial de transacciones

Q

ground floor

A

planta baja!

Q

claim

A

reclamo/queja/denuncia

Q

Picture ID

A

identificacion con foto

Q

maturity date

A

Q

patch

A

conectar (llamada)

Q

item

A

articulo