Culture + Interpreters

Question 1

What are the 4 A’s of Rapport

Answer 1

Affiliate
Awareness
Acceptance
Assistance

Question 2

What is Affiliate?

Answer 2

Finding the common ground
Having a familiarity of culture e.g. Meaning of name
Mutual acquaintances

Question 3

What is Awareness?

Answer 3

Cultivate mutual cognitive understanding of differences
Biculturalism, exchange of views
Address commonalities and differences

Question 4

What are some questions to address “awareness” of differences?

Answer 4

How do things differ in your country?
What do you think about _____ yourself?
I’ve noticed ______. Please explain this to me

Question 5

What are the 4 remedies for the pitfalls in cultural communication

Answer 5

1. Awareness of language errors in verbal and non-verbal expression.
2. Cross-validating findings by use of validated scales in client’s language.
3. Awareness of language capabilities + relationship issues of interpreter
4. Monitoring of interpreting

Question 6

What are some factors of the chinese language and give 3 examples of lexicon for emotional expression (Re Qi, Liang, San)

Answer 6

Language in form of symbols which are created by the image of what you are saying
Use of pictograms + phonograms which reflect concepts and values of society
Lexicon = Re Qi (irritating, flush, heat) Liang (weak, cold, shivering, lack cold of energy), San (multisystem, dispersing involvement)

Question 7

What are the 3 types of interpreting

Answer 7

Consecutive = speak in few sentences then translate
Simultaneous - interpret words immediately + continuously talk
Whispered = chucotage

Question 8

What are potential inaccuracies in interpreting

Answer 8

Too short = misunderstood, deletion, distortion, condensation
Too long = distortion, exaggeration, hi-jacking
Verbal-nonverbal mismatch = normalisation of the abnormalities

Question 9

What are the 4 steps of the interpreter interview

Answer 9

1 = predetermination of the interpreting process - patient preparation, confidentiality, purpose o f interpreter
2 = final preparation + briefing session with interpreter - for building rapport + discussing purpose of interview
3 = interview - sitting arrangement, address patients, on-verbal communication, monitor for inaccuracies
4 = de-brief - clarify issues or suspected errors, learn cultural meanings