Culture and Organisations

Question 1

What types of jobs are Indigenous people usually employed in?

Answer 1

Casual or seasonal work

Question 2

Why are Indigenous people usually employed less?

Answer 2

 lower levels of education, training and skill
 poorer health,
 fewer opportunities in areas where living
 higher levels of arrest
 discrimination, and lower levels of job retention

Question 3

Policies need to both increase…

Answer 3

the demand for Indigenous workers and

the number of Indigenous people who want/ are skilled enough to get work

Question 4

What is social exclusion?

Answer 4

the multiple causes of disadvantage driven by the exclusion of particular groups from full engagement in the social, political and economic life

Question 5

What is the first step in reducing social exclusion?

Answer 5

Establishing what social processes exclude

Question 6

Moss-Racusin et al. (2012) created a fictitious resume of an applicant for a lab manager position with two versions of the resume, differing by what detail?

Answer 6

The name: female or male

Question 7

What came out of the Moss-Racusin resume study?

Answer 7

Men would be hired more often
Women less likely to be mentored
Women offered less pay

Question 8

Implicit Bias =

Answer 8

Social cognition = Refers to the attitudes or stereotypes that affect our understanding, actions, and decisions in an unconscious manner

Question 9

What are a few characteristics of implicit biases?

Answer 9

Pervasive
Related but distinct
Favour our own in-group

Question 10

What is discrimination?

Answer 10

preserving a powerful group’s power

Question 11

How do organisations tackle implicit biases?

Answer 11

1. Combat the risk factors that support implicit bias

2. Address implicit bias directly

Question 12

What are some risk factors that cause implicit bias?

Answer 12

 Risky emotional states
 Ambiguous information (use of stereotypes to fill the gap)
 Socially salient categories (e.g. mums not at home = judged negatively)
 Low Cognitive Processing (quick assessment)
 Distraction
 Lack of feedback (need to ask for peer advice)

Question 13

How to address implicit biases:

Answer 13

1. Discover your own implicit biases
2. Take note of biases in your profession or industry
3. Challenge implicit biases
4. Improve diversity at all levels

Question 14

What are Schein’s 4 categories of culture?

Answer 14

 Macro-cultures = nations, international occupations e.g. scientist
 Organisational Cultures = company
 Sub-cultures = peer to peer groups
 Micro-cultures = Even smaller groups such
as two friends

Question 15

What did the story of the monkeys involve?

Answer 15

1. The monkeys getting wet when trying to get bananas
2. Told the other monkeys not to
3. Then that rule stuck for the monkeys that didn’t know why it was there in the beginning

Question 16

Organisations need to address both issues around …

Answer 16

 External adaption (mission statement)

 Internal Integration (common language, rules, distribution of power, rewards, explaining the unexplainable)

Question 17

The four types of workplace culture according to Cameron and Quinn’s Competing Vales Framework (OCAI) are:

Answer 17

CLAN –> collaborative (long-term c.)
ADHOCRACY –> creative (New change)
HERARCHY –> controlling (incremental c.)
MARKET –> competitive (fast change)

Question 18

OCIA stands for?

Answer 18

The Organizational Culture Assessment Instrument

Question 19

What is the idea behind person-organisation fit?

Answer 19

cultural fit of the individual to the workplace culture to improve corporate culture and retention

Question 20

What is related to person-culture fit that may be detrimental?

Answer 20

Implicit bias (employing people like us)

Question 21

How does Disney suggest we can change the culture of am organisation?

Answer 21

Storytelling

Question 22

How does storytelling help us?

Answer 22

 Sense-making/ Sense-giving (understand different perspectives)
 Narrative leadership (predictable ending)