CULTURE

Question 1

COMMUNICATION

Answer 1

Is any means of exchanging thoughts, feelings and other information between two or more people.
The intent of any communication is to elicit a response

Question 2

1. Sender

Answer 2

• initiate the process of communication by generating a message who wishes to convey a message to another

Question 3

2. Referent

Answer 3

• motivates one person to communicate with another. These are cues that initiate communication like sight, sounds, odors, time, schedules, object, emotions etc.

Question 4

3. Encoding

Answer 4

involves the selection of specific signs or symbols (codes) to transmit the message, such as which language & words to use, tone & gestures of the voice, etc…

Question 5

4. Message

Answer 5

• derives from the sender’s internal & external experiences. It is what is actually said or written, the body language that accompanies the words.

Question 6

5. Channel

Answer 6

• the medium through which the sender transmit the message.

Question 7

• Visual Channel- Visual clue that may support, contradict, or disguise the verbal message ( facial expression).

Answer 7

• Visual clue that may support, contradict, or disguise the verbal message ( facial expression).