Culture 101 Flashcards
How is organizational culture revealed?
By how a plan is executed.
How is culture related to organizational behaviors?
It is the sum of organizational behaviors.
How is culture related to strategy?
Culture trumps strategy.
What are the behaviors we see in an organization?
The behaviors we tolerate.
How is organizational culture managed?
By fostering the beliefs we want people to hold and the actions we want them to take.
How can we foster the culture we want to see?
Identify the beliefs that need to change
Tell employees what beliefs you want them to hold
Describe the experience
Ask for feedback
What are 4 of the 8 elements of an accountable organization?
Clear vision and priorities
Shared ownership
Effective execution
Relentless attack of dysfunctional habits
What are the other 4 elements of an accountable organization?
Surface and resolve problems and conflicts
Proactive recovery
Measure performance execution
Recognize success
What is the DNA of an organization?
Its culture.
