Cultural Sensitivity Flashcards

1
Q

What is diversity?

A

all the ways that individuals are unique and differ from one another

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2
Q

Diversity involves…

A

recognizing our unique differences, attracting people of all backgrounds, recognizing how attitudes affect us all, creating an environment where we can all succeed, and acting to promote diversity

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3
Q

Elements of Diversity

A
age, 
gender,
ethnicity, 
race,
physical ability, 
sexual orientation,
income,
education, 
religion
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4
Q

Secondary dimensions of diversity

A

elements we have the power to change; have the choice whether to disclose these characteristics or not; can conceal them

income, work background, parental status, religion, military status, education, geographic location,

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5
Q

Primary dimensions of diversity

A

aspects of ourselves that we cannot change; things people know about us before we even open our mouths, physically visible (except sexual orientation)

race, gender, ethnicity, age, physical qualities, sexual orientation

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6
Q

The Golden Rule

A

1960’s, assimilation, “stop treating people badly”

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7
Q

Right The Wrongs

A

1970’s, affirmative action, created “us versus them”

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8
Q

Value Differences

A

Year 2000 and beyond, diversity is an asset

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9
Q

Prejudice

A

generalized attitude toward members of a group

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10
Q

Stereotype

A

generalized belief about members of a group

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11
Q

Discrimination

A

behaviors directed towards people on the basis of their group membership

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12
Q

Labeling

A

stereotype, prejudice, and discrimination

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13
Q

What do negative prejudices stem from?

A

social learning, threats

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14
Q

Self-fulfilling prophecies

A

A false belief that leads to its own fulfillment –

perceiver develops false belief about a target

perceiver treats target in a manner consistent with false belief

target responds to the treatment in such a way as to confirm the originally false belief

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15
Q

Positive SFP’s

A

perceiver overestimates targets ability

perceiver treats target consistent with that overly positive belief

target responds by confirming the overly positive belief

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16
Q

Negative SFP’s

A

perceiver underestimates targets ability

perceiver treats target consistent with that overly negative belief

target responds by confirming the overly negative belief

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17
Q

Our first impressions can…

A

influence our working relationships

be affected by stereotypes of which we are not aware

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18
Q

People tend to be..

A

raised in groups just like us

gravitate to similar people

be uncomfortable with differences

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19
Q

We mistakingly believe that..

A

all people like us on the surface are similar in all other ways

all people who are unlike us on surface are different in all other ways

20
Q

What does exclusion bring?

A

less interest in performing to full capacity

cultural life and traditions seem distinct

over sensitivity

21
Q

What does acceptance bring?

A

positive feelings

a more productive and enjoyable workplace

22
Q

Keys to working well with others

A

communicate openly,
listen,
establish respect and understanding,
discuss issues as they arise

23
Q

Positive FGP

A

ill embrace this challenge

24
Q

Negative FGP

A

ill resist this, No one can force me

25
Indifferent FGP
whatever! i treat everyone the same
26
Proactive FGP
i need to learn about this before i encounter it firsthand
27
Reactive FGP
Uh oh! What should I do?
28
Affluence
Students travel, own books, computers, supplies, their own study area
29
Collusion
cooperation with others, knowingly or unknowingly, to reinforce stereotypical attitudes, prevailing behaviors, and norms
30
Types of Collusion:
Silence, Denial, Active Participation
31
Paradigms
Establish the rules and boundaries for the way we see things
32
Cultural sensitivity
the ability to be open to learning about and accepting of different cultural groups
33
Ethnocentricity
the state of relying on our own and only our own paradigms based on our cultural heritage. view the world through narrow filters and only accept what fits in our paradigm. resist and discard others.
34
Awareness
the point at which we begin to realize that there are things that exist which fall outside the realm of our cultural paradigms
35
Understanding
the point at which we are not only aware that there are things that fall outside our cultural paradigms but we see the reason for their existence
36
Acceptance/respect
begin allowing those form other cultures to be who they are and its okay for things to not fit in our paradigm
37
Appreciation/value
where we begin seeing the worth in the things that fall outside our own cultural paradigms
38
Selective Adoption
the point at which we begin using things that were initially outside our own paradigm
39
Multiculturation
when we have begun integrating our lives with our experiences from a variety of cultural experiences
40
Racism
the belief that racial differences produce an inherent superiority of a particular race
41
Internalized Oppression
a subconscious belief in negative stereotypes about ones group that result in an attempt to fulfill those stereotypes and a projection of those stereotypes onto other members of that group
42
Discrimination
to make a difference in treatment on a basis other than individual character
43
Multiculturism
the recognition that society is pluralistic and there exists many other cultures based around ethnicity, sexual orientation, geography, religion, gender, and class
44
Prejudice
an attitude, opinion, or feeling formed without adequate knowledge, thought or reason
45
Culture
the body of learned beliefs, traditions, principles, and guides for behavior that are shared among members of a particular group
46
Race
a biological concept that defines groups of people based on a set of genetically transmitted characteristics
47
Ethnicity
sharing a strong sense of identity with a particular religious, racial, or national group