Cultural proficiency - MUST KNOW

Question 1

Essential Elements of Cultural Proficiency (5 elements)

Answer 1

Assess culture, Value diversity, Manage the dynamics of difference, Adapt to diversity, & Institutionalize cultural knowledge.

Question 2

Essential Elements of Cultural Proficiency: Assess culture

Answer 2

Identify the cultural groups present in the system (Departmental cultural assessment)

Question 3

Essential Elements of Cultural Proficiency: Value diversity

Answer 3

develop an appreciation for the differences among and between groups (Diversity activities in office)

Question 4

Essential Elements of Cultural Proficiency: Manage the dynamics of difference

Answer 4

learn to respond appropriately and effectively to the issues that arise in a diverse environment (Providing mediation conversations and space to learn how to talk about tough conversations)

Question 5

Essential Elements of Cultural Proficiency: Adapt to diversity

Answer 5

change and adopt new policies and practices that support diversity and inclusion (Providing curriculum and information about change)

Question 6

Essential Elements of Cultural Proficiency: Institutionalize cultural knowledge

Answer 6

drive the changes into the system and organization

Question 7

Cultural Proficiency Continuum (Do I Bake Pretty Chocolate Cupcakes)

Answer 7

Destruction, Incapacity, Blindness, Pre-competence, Competence, Cultural Proficiency

Question 8

CP Continuum: Destruction

Answer 8

Eliminate differences. The elimination of other people’s culture.

Question 9

CP Continuum: Incapacity

Answer 9

Demean differences. Belief in the superiority of one’s culture and behavior that disempowers another’s culture.

Question 10

CP Continuum: Blindness

Answer 10

Dismiss differences. Acting as if cultural differences you see so not matter or not recognizing that there are differences among and between cultures.

Question 11

CP Continuum: Pre-Competence

Answer 11

Respond inadequately to the dynamics of difference. Awareness of the limitations of one’s skills or an organization’s practices when interacting with other cultural groups.

Question 12

CP Continuum: Competence

Answer 12

Engage with differences using the essential elements as standards. Using the 5 essential elements of cultural proficiency as the standard for individual behavior and organizational practices.

Question 13

CP Continuum: Cultural Proficiency

Answer 13

Esteem and learn from differences as a lifelong practice. Knowing how to learn about and from individual and organizational culture; interacting effectively in a variety of cultural environments. Advocating for others.

Question 14

Barriers to Cultural Proficiency (4)

Answer 14

Unawareness of the need to adapt Resistance to change Systems of oppression and privilege A sense of entitlement

Question 15

Principles of Cultural Proficiency (9)

Answer 15

Culture is a predominant force People are served in varying degrees by the dominant culture There is diversity within and between cultures Every group has unique culturally-defined needs People have personal identities and group identities. Marginalized populations have to be at least bicultural Families, as defined by culture, are the primary systems of support The diverse thought patterns of cultural groups influence how problems are defined and solved. The absence of cultural competence anywhere is a threat to competent services everywhere