Cultural Competency

Question 1

what is social perception

Answer 1

refers to the process by which we form impressions of other people’s traits and personalities

Question 2

what are the five types of schemas?

Answer 2

person
self
group
role
event

Question 3

what is a person schema

Answer 3

an organization of how we perceive and conceptualize others’ personality to develop a basis for others behavior

Question 4

what is a self schema

Answer 4

how we perceive ourselves

Question 5

what is a group schema

Answer 5

stereotypes

Question 6

what is a role schema

Answer 6

stereotypes for a specific occupation

Question 7

what is an event schema

Answer 7

specifies the activities that make up an event

Question 8

what is a schema

Answer 8

the grouping of information

Question 9

4 benefits of schematic processing

Answer 9

schematic memory
schematic interference
schematic judgment
complexity-extremity effect

Question 10

what is schematic memory

Answer 10

people tend to remember both the related and contradictory facts to the belief as opposed to information that doesn’t relate at all

Question 11

what is schematic interference

Answer 11

filling in the gaps between the facts

Question 12

what is schematic judgment

Answer 12

schemas; can affect thoughts and actions

Question 13

what is complexity-extremity effect

Answer 13

the more we learn about a role/person, the more specific the stereotype and the more complex the schema

Question 14

what are the 3 drawbacks of schematic processing

Answer 14

immediate/over-acceptance of information
assumption regarding others
have difficulty accepting facts that don’t fit their schema

Question 15

what are stereotypes

Answer 15

lead us to believe that all members of a given group are alike and share certain traits.

Question 16

what are cognitive biasis

Answer 16

-affect our functioning as a whole
-a schema could result in a bias
-essentially how we perceive things in our life

Question 17

define socialization

Answer 17

the process by which people learn the attitudes, values, and behaviors appropriate for members of a particular culture

Question 18

what are the 6 agents of socialization

Answer 18

family: upbringing
peer group: not necessarily friends
school: class
religion and state: religion
workplace
mass media and technology

Question 19

what is anticipatory socialization

Answer 19

the process by which a person rehearses for future positions, occupations, and social relationships (preparation)

Question 20

what is resocialization

Answer 20

the process of discarding former behavior patterns and accepting new ones as a part of transition in life (reshaping behavior)

Question 21

what is culture

Answer 21

anything not genetically transmitted but is socially transmitted

Question 22

what is cultural norms

Answer 22

the established standards of behavior maintained by a society

Question 23

what is a formal norm

Answer 23

written down

Question 24

what is an informal norm

Answer 24

socially accepted rules

Question 25

what is ethnocentrism

Answer 25

the tendency to assume that one’s culture and way of life represents the norm or is superior to others

Question 26

what is a subculture

Answer 26

culture within a culture
still maintains main values of higher society

Question 27

what is a counter culture

Answer 27

a subculture that consciously and deliberately opposes certain aspects of the larger culture

Question 28

relate diversity, inclusion, and belonging

Answer 28

diversity is having a seat at the table
inclusion is having a voice
and belonging is having that voice be heard

Question 29

what are 3 responses to social influence

Answer 29

conformity
compliance
obedience

Question 30

what is conformity

Answer 30

changing ones behavior to match the responses of others

Question 31

what is compliance

Answer 31

responding to a specific request to behave a certain way

Question 32

what is obedience

Answer 32

involves a direct request from someone of authority to influence our behavior and decision making

Question 33

French and Raven’s 6 bases of power

Answer 33

reward power - use of rewards
coercive power - punishment
legitimate power - position/role
expert power - knowledge
referent power - relationships
informal power - control of valuable information

Question 34

personal values vs cultural values

Answer 34

personal - your own beliefs
cultural - beliefs set by other people

Question 35

What are the 3 stages of the values development proccess

Answer 35

1. acceptance/prizing
   -what do I know?
   -rely on external influence
2. preference/choosing
   -based on what i know, what is true?
   -shift from external to internal influence
3. commitment/acting
   -what am i willing to stand for
   -clear and ingrained; act consistently

Question 36

What is stephen carter’s definition of civility?

Answer 36

“civility is the sum of many sacrifices we are called to make for the sake of living together.”

Question 37

what are stephen carter’s 5 tenets of civility?

Answer 37

1. civil duty doesn’t conform to our basis of a person
2. sacrifice for everyone, including strangers
3. 2 parts: generosity even at the expense of yourself, and trust even at the expense of risk
4. listen to others; be open to the idea that you’re wrong and they’re right
5. express ourselves in a way that demonstrates respect for others

Question 38

what is an intellectual vs. judgment problem?

Answer 38

intellectual - has a correct answer
judgment - have multiple solutions; looking for a consensus