cultur bc Flashcards
What is a key characteristic of high-context cultures?
a. Direct communication
b. Use of non-verbal cues and context
c. Focus on individualism
d. Clear and concise messages
b. Use of non-verbal cues and context
In which culture is communication more direct and explicit?
a. High-context cultures
b. Low-context cultures
b. Low-context cultures
What does the Iceberg Model of culture emphasize?
a. Only visible cultural features matter
b. Surface behaviors and underlying values shape culture
c. Non-verbal communication is irrelevant
d. Cultures are static and unchanging
b. Surface behaviors and underlying values shape culture
Non-verbal communication is universal and understood the same way across cultures.
false
In relationship-oriented cultures, the main idea is presented at the beginning of the message.
false
What are some examples of non-verbal communication?
Eye contact, gestures, body language, tone of voice, personal space
What is the main difference between high-context and low-context cultures?
High-context cultures rely on implicit communication and non-verbal cues, while low-context cultures focus on direct and explicit communication.
Which of the following is NOT a characteristic of culture?
a. Culture is dynamic
b. Culture is static and unchanging
c. Culture influences behavior and attitudes
d. Culture is learned and shared
b. Culture is static and unchanging
Which study demonstrated differences between holistic and analytical reasoning in Eastern and Western cultures?
a. Hofstede’s Pyramid
b. Nisbett’s Study (2003)
c. The Iceberg Model
d. Varner & Beamer’s Research
b. Nisbett’s Study (2003)
What does “proxemics” refer to in non-verbal communication?
a. The use of personal space
b. The tone of voice used in speech
c. The meaning of hand gestures
d. The style of dressing
a. The use of personal space
In relationship-oriented cultures, why is ambiguity often used in messages?
a. To avoid misunderstandings
b. To be less face-threatening and more polite
c. To highlight clarity and precision
d. To eliminate unnecessary details
b. To be less face-threatening and more polite
What is one common cultural value in Western cultures?
a. Harmony and group orientation
b. Adherence to traditions
c. Focus on individuality and logical reasoning
d. Avoiding direct confrontation
c. Focus on individuality and logical reasoning
Eye contact is interpreted the same way across all cultures.
false
In high-context cultures, communication often depends on shared understanding and non-verbal cues.
true
Hofstede’s Pyramid highlights surface behaviors as the primary influence on culture.
False – It emphasizes underlying values
Western cultures are typically more results-oriented, focusing on concise and direct communication.
true
The placement of furniture in a business setting can be a form of non-verbal communication.
true
What does the Iceberg Model of culture suggest about visible and invisible cultural elements?
Visible elements (surface behaviors) are influenced by deeper, invisible values and beliefs.
What are two examples of high-context cultures?
Japan and South Korea.
How does Eastern reasoning differ from Western reasoning according to Nisbett’s study?
Eastern reasoning is relational and holistic, focusing on the environment and relationships, while Western reasoning is analytical, focusing on individual elements.
List three types of non-verbal communication.
Eye contact, body language, tone of voice.
Why is intercultural competence important in business communication?
It helps prevent misunderstandings, builds strong relationships, and ensures effective communication across cultures.
You are working with a colleague from a high-context culture. How should you adapt your communication style?
Be mindful of non-verbal cues, avoid being overly direct, and focus on building rapport.
In a results-oriented culture like the USA, how should you organize your email?
State the main point clearly and directly at the beginning of the message.
