CTC NIS Flashcards
your attending checks your dictation for errors and accuracy. this is an example of:
quality control
lateral wrist xrays are terribly positioned, and you get more and more annoyed and finally call your tech to tell them do to a better job positioning. this is an example of:
quality control
they audit your reports and notice that you keep leaving out the “IVC” section of a complete abdominal ultrasound report. They tell you to start including this section. this is an example of:
quality control.
which is product oriented, QC or QA?
QC
focus = identification
which is process oriented, QC or QA?
QA
focus = prevention
sharps box is all the way on the other side of the room glued to the wall and you need to walk across the room to dispose of your sharps. Accidentally you stick a tech in the crowded room trying to get to the sharps container. What is this an example of?
latent error
error in the system
nurse administered the wrong dose. this is an example of:
active error
what type of errors occur on the “blunt end”
latent errors
what type of errors occur on the “sharp end”
active errors
What is a mechanism to prospectively identify an error in a process?
FMEA - failure mode effects analysis
what is a mechanism to RETROSPECTIVELY identify errors in a process?
Root cause analysis
you are being watched so you shut up and play by the rules
Hawthorne effect
what is the weber effect?
AKA the “talking shit about the new guy effect” reporting adverse events is highest in the first year then tapers off
