CSR Commercial Property Flashcards

1
Q

Insurable Interest

A

those who have a financial stake or equity in a property. there are four types of people/parties that may have an insurable interest in commercial property:

1) owner- this party may lose their investment for the property and any income it may generate
2) Mortgage/Lien Holder- this party may still be collecting loan payments from the owner for the property
3) Lessees/Tenants- this party may have the rights to occupy the property for a set length of time
4) Signers of Contractual Agreements- this party may have a contractual arrangement with the user (often the lessee( of the property

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2
Q

The three primary types of overages for Property Coverage:

A
  1. Building
  2. Business Personal Property (BPP)
  3. Business Income
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3
Q

Building Coverage

A

a commercial property policy provides coverage for building property. Property included in the coverage:
buildings
structures
fixtures (man-made objects attached to land in some manner- but not including the buildings or structures)
Permanently installed Machinery and Equipment
Improvements and Betterments- any permanent alterations or repairs to buildings or structures including the addition, alteration, or repair of fixtures or permanently installed machinery or equipment.

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4
Q

Business Personal Property

A

a commercial property policy provides coverage for the insured’s personal property. covered while it is within 100 feet of the described location. Includes:
furniture and fixtures
machinery
office equipment/supplies
labor, materials, or services the insured provides for the property of others
the insured’s interest as a tenant in the improvements and betterments
any leased personal property the insured has a contractual responsibility to insure.

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5
Q

Additional Coverage

A
As an attachment to BOTH building and business personal property coverage, almost all commercial property policies will automatically include the following additional coverages:
debris removal
preservation of property
fire dept service charge
pollutant clean up and removal
increased cost of construction
electronic data (up to $2500)
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6
Q

Coverage Extensions

A
As an attachment TO BOTH building and personal property coverage, almost all commercial property policies will automatically include the following coverage extensions:
newly acquired or constructed property
personal effects and property of others
valuable papers and records
property off-premises
outdoor property
non-owned detached trailers
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7
Q

Business Income

A

this coverage applied when there is a suspension of operations to restore or replace lost or damaged property. under this coverage, the insurance carrier will pay the insured for the loss of business income incurred during this period.
Applies to two different types of business income:
Net Income that would have been earned
Continuing Operating Expenses (such as payroll)

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8
Q

Extra Expense

A

This is optional sub-coverage that can be included with the business income.all applies when there is a suspension of operations to restore or replace lost or damaged property. Under this coverage, the carrier will pay the insured for the increases expenses incurred during the restoration or replacement period.
applies to three different extra expenses incurred:
extra expenses to avoid the suspension of operations
extra expenses to minimize the suspension of operations
extra expenses to repair or replace property to reduce the business income loss

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9
Q

Rental Value

A

another optional sub-coverage that could be included with business income. also applies when there is a suspension of operations to restore or replace lost or damaged building property. if the property is rented out to others, the insurance carrier will pay the insured for the loss of rental income incurred during the restoration or replacement period. If the insured is the one renting the building property, the carrier will cover the fair rental value for their portion of the occupied property.

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10
Q

Coverage Limits: What is looked at when setting the coverage limits for a commercial property policy

A
  1. Calculate Property Values
  2. Choose a Coinsurance Provision Percentage
  3. Write the Coverage Limits

Additionally, if you take the coverage limits found here that are included in a blanket coverage form found above, add them together for each location, and then multiply the result by the coinsurance percentage, the answer should reflect the blanket limits found above.

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11
Q

Calculate Property Values

A

two primary valuation methods in commercial property:

  1. Actual Cash Value- the cost to replace the property minus depreciation
  2. Replacement Cost- the cost to replace the property with like kind and quality without taking depreciation into account

Note: For almost all insureds, the customer service rep should choose replacement cost as the valuation method for commercial property policies. It is only in rare situations that actual cost value should be chosen.

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12
Q

Calculate the Property’s Replacement Cost involves three main replacement costs that need to be calculated:

A
  1. Building Replacement Cost
  2. Business Personal Property Replacement Cost
  3. Business Income

The best approach is to first have the insured create a list of the property that falls under building coverage and another list for property that falls under business personal property coverage. then have the insured determine how much it would cost to replace each item of property. Afterwards add all items replacement costs together and separate them by coverage.
Example:
Building $500,000
Business Personal Property- 750,000

For Business Income- this one is more difficult to calculate as an insured has to make two different predictions:

1) the amount of income they expect to generate over the policy period and
2) the amount of time they will need to repair or replace property after a covered cause of loss.

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13
Q

Coinsurance Provision

A

this is one of the most confusing concepts involved in a commercial property policy. it is essentially an agreement that requires an insured to purchase adequate insurance coverage limits for their property. Ideally, the coverage limits should reflect the total replacement cost of the property. the closer the insured’s coverage limits are to 100% of the property’s replacement cost, the cost of insurance decreases via premium credits (rate reductions)

Most Common Coinsurance Percentages:
80% of the property’s total replacement cost
90% of the property’s total replace cost (5% premium credit)
100% of the property’s total replacement cost (10% premium credit)

Example: kelly has property under building coverage, determined replacement cost of $100,000. She has also opted for an 80% coinsurance percentage for her building prop. Kelly’s building coverage limit will then be set by the carrier for $80,000.

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14
Q

Schedule Coverage

A

this method of writing commercial property coverage limits involves limits that are scheduled (specific) to each type of property coverage.at the time of a loss, this method makes the limit for building coverage separate from the limit for business personal property coverage, as well as, separate from the limit for business income coverage.

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15
Q

Blanket Coverage

A

involves writing coverage limits that blanket (applies to) different types of property coverage. Limits can be written in such a way that they apply to:
more than one type of property coverage at the same location
the same type of property coverage at multiple locations
all types of property coverage at multiple locations

let’s say there was a business income loss where the coverage limit was not adequate to cover the loss. if the policy’s coverage limits were written as blanket coverage and in a certain way, the limit for building coverage AND the limit for business personal property coverage could be used to help cover the loss.

For the most part, it is better to write an insured’s limits with blanket coverage so that adequate coverage is provided at the time of a loss.

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16
Q

Covered Causes of Loss

A
Commercial property coverage is not provided for every type of loss a property may experience. whether or not a coverage is applied depends on the type of peril. three different covered causes loss forms can be written in a commercial property policy: 
Basic Form (involves specifying the perils that will be covered by the commercial property policy- fire, lightning, explosion, smoke, windstorm, hail, riot, civil commotion, aircraft, vehicles, vandalism, sprinkler leakage, sinkhole collapse, volcanic action)

Broad Form (involves specifying the perils that will be covered by the commercial property policy, in addition to basic form’s perils this one also covers: falling objects, weight of snow, ice, water damage, collapse from specified causes, sleet)

Special Form (also specifies perils, but instead of perils being covered, any specified perils will have coverage excluded from the policy. special form is also referred to as “all risks coverage” with coverage being provided for any peril not specified on the policy)

17
Q

Coinsurance Provision-Penalty

A

even if the cause of loss was covered, the insured’s coverage limits may not be adequate to cover the loss and the insured has essentially broken their commitment with the insurance carrier. if so, a penalty is applied
Coverage Limit / Coverage Limit Required)X Loss = Loss Amount Paid

18
Q

Common exclusions found in commercial property policies:

A
ordinance or law
earth movement
governmental action
nuclear hazard
utility services
war and miltary action
water
fungus, wet rot, dry rot and bacteria
artifically generated currents
delay or loss of market, war and tear
collapse
damage caused by a steam engine explosion
weather conditions
release of pollutants
19
Q

CSR Support Cycle

A
  1. obtain required submission info
  2. complete ACORD forms
  3. send submissions
  4. receive and review quotes
  5. create and present proposal
  6. bind coverage
  7. check policy
  8. support the insured
20
Q

Request Information

A

Supplemental applications are not used in commercial property to obtain the required info for submission. Most often, sending a few emails is enough to collect the info needed:
schedule of locations
building replacement cost amount
business personal property replacement cost amount
business income amount

21
Q

COPE

A

a set of risks to determine whether or not they will write an insurance policy for the insured. COPE stands for:
Construction- location, materials, age of building
Occupancy- who is in the building, usage
Protection- features reducing the risk to the property
Exposure- uncontrollable hazards surrounding the property

22
Q

ACORD Forms needed:

A

125- Foundation, Commercial Insurance Application
140- specific to placing commercial property insurance, details an insured’s business location/buildings, property values and other necessary property details

23
Q

Submission Documents

A

Two needed:
Los History
Completed ACORD Forms

24
Q

Special Form

A

also specifies perils, but instead of perils being covered, any specified perils will have coverage excluded from the policy. special form is also referred to as “all risks coverage” with coverage being provided for any peril not specified on the policy

25
Q

Broad Form

A

involves specifying the perils that will be covered by the commercial property policy, in addition to basic form’s perils this one also covers: falling objects, weight of snow, ice, water damage, collapse from specified causes, sleet

26
Q

Basic Form

A

involves specifying the perils that will be covered by the commercial property policy- fire, lightning, explosion, smoke, windstorm, hail, riot, civil commotion, aircraft, vehicles, vandalism, sprinkler leakage, sinkhole collapse, volcanic action