csr Flashcards
1
Q
what is a stakeholder
A
these are individuals and/or groups who are affected by or affect the performance of the organisationin which they have an interest
2
Q
non-social stakeholder example (2)
A
animals, environment
3
Q
what is CSR
A
self-regulating business model that helps a company be socially accountable —to itself, its stakeholders, and the public
4
Q
what does CSR stand for
A
corporate social responsibilities
5
Q
benefits of CSR (4)
A
more customers satisfied
brand protection
the right thing to do
brand differentiation
6
Q
what are the shareholder rights (5)
A
sell stock information about company sue managers for misconduct vote in general meeting residual rights if company goes in liquidation
7
Q
stakeholder management job? (3)
A
identify the stakeholder
create a communication management plan
influencing and engaging stakeholder
