b Flashcards

1
Q

Define market segmentation by giving examples

A

Classification of potential customers

Identifies groups of customers, which have similar needs and demand similar products

Organisations exploit these segments by creating product differentiation strategies -this is positioning (e.g. First class, Business Class, Economy

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2
Q

what are market segments

A

A market segment is a group of people who share one or more similar characteristics.

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3
Q

4 key elements of the marketing mix

A

Product, Place, Price, Promotion

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4
Q

Describe the key elements of Michael Porter’s Five forces analysis with examples

A
Barriers to Entry
Competition
Power of suppliers
Power of buyers
Power of substitutes
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5
Q

quantitative

A

investment qualities in investment decision making

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6
Q

qualitative

A

technical qualities, like language of country, exchange rate

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7
Q

what does pestle stand for

A
political
economic
social
technological
legal 
environmental
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8
Q

what is Micheal poter

A
barrier to entry
competition
power of suppliers 
power of buyers
power of substitutes
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9
Q

6 p’s for ssutianability

A

purpose - whats the business
perspective - whats the plan
partnership - working with who
procurement - what we need to buy (materials)
process - operation, method
presentation - reporting stakeholder earnings

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10
Q

6 p’s for sustainability

A

purpose - whats the business
perspective - whats the plan
partnership - working with who
procurement - what we need to buy (materials)
process - operation, method
presentation - reporting stakeholder earnings

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11
Q

CSR stand for

A

corporate, social responsibilities

which is regarding the society, the economics and the environment

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12
Q

what is stakeholder and examples of it

A

anyone who can be affected by the business

for example staff working, government via tax,

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13
Q

what is shareholder

A

anyone who owns stock/shares in a business

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