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Snow CSA > CSA-FlashCards-2 > Flashcards

CSA-FlashCards-2

1
Q

Delegated developers automatically get the permission for deployment.

A

t

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2
Q

Which of the following are the 3 key attributes for a field?

A

Name, Label, Value

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3
Q

Which of the following elements is used to store data in ServiceNow?

A

Tables

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4
Q

By default, what is the maximum number of activities displayed in the history tab of the application navigator?

A

30

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5
Q

The purpose of data policies is to enforce security in the system

A
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6
Q

You need to add a button to one of your forms. Which of the following should you use?

A

UI Action

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7
Q

A group can contain a nested group.

A

t

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8
Q

Which of the following should you use to search for information across applications and records?

A

Global Search

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9
Q

Which of the following is used to display a set of records?

A

List

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10
Q

Import Articles button can be used to import articles from Word documents into the knowledge base

A

t

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11
Q

Which module can be used to change the default date/time formatting?

A

System Properties > Basic Configuration UI16

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12
Q

Which of the following can be used to automate business logic for a particular process such as approvals, tasks, notifications, etc…

A

Flow Designer

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13
Q

Which module can be used to manage record numbers?

A

System Definition > Number Maintenance

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14
Q

Which of the following are valid data sources for import sets?

A

XML Files Excel files CSV Files JDBC HTTP

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15
Q

What does the wildcard “%abc” mean?

A

It will retrieve all results that end with “abc”

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16
Q

Which of the following can be useful if you want to restrict certain users from executing scripts on a tables?

A

ACL

17
Q

Which of the following is NOT a type of Visual Task Board?

A

Kanban boards

18
Q

Which of the following context menus can be used to create a quick pie chart report?

A

Column Context Menu

19
Q

If a session requests access to data in a certain table, what happens if the user passes the field ACL rule but fails the table rule?

A

The user is denied access to the entire table even the field that he has access to

20
Q

Which of the following content types are tracked by the history and appear in the history tab in the Application Navigator?

A

Records, Lists, Homepages

21
Q

You can approve/reject an approval request record by right clicking the approval request in the list and then selecting approve or reject

A

t

22
Q

You are importing data. Which of the following statements best describes what happens when a set of fields are coalesced?

A

If a match is found using the coalesce fields, no record is created but rather the existing record is updated with the information being imported

23
Q

Which of the following can be enforced by a data policy?

A

Making a field mandatory Making a field read-only

24
Q

If a table is extended but itself is not extending another table, it is called a ……….

A

base table

25
Q

Which of the following statements best describes the purpose of User Presence feature?

A

It allows you to see how many users are viewing a certain incident

26
Q

Which of the following can trigger a notification?

A

A script, Event is fired, Record inserted, Record updated

27
Q

Which of the following UI Actions is useful if you would like to apply the “Save As” functionality?

A

Insert

28
Q

Which of the following roles is the minimum role required to be able to access My Work and My Group Work modules?

A

itil

29
Q

Benchmarks provide comparative insights relative to industry averages.

A

t

30
Q

Which of the following tables is used to store knowledge articles?

A

kb_knowledge

31
Q

Which of the following is NOT a valid On Hold reason?

A

Awaiting Info

32
Q

Catalog item can appear only in one category.

A

Snow CSA (2 decks)

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