Critique of Maximizing Behavior (HL) Flashcards

1
Q

what are the assumptions of consumer behaviour?

A
  • Consumer rationality
  • Utility maximization
  • Perfect information
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2
Q

what is consumer rationality?

A

Consumers always make the choices that are best for themselves.

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3
Q

what is utility maximization?

A

Consumers always want the goods and services that give them the most utility.

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4
Q

Perfect information

A

Consumers know everything about the market, including the quality and price of every product.

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5
Q

what are the 3 consumer biases?

A
  • rule of thumb
  • anchoring + framing
  • availability
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6
Q

w

A
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7
Q

What is the rule of thumb bias?

A

consumers make decisions based on experience + common sense rather than precise calculations

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8
Q
A
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9
Q

what is anchoring/framing bias?

A

consumers’ decisions are impacted by the good they see first

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10
Q

What is availability bias?

A

peopel overestimate the likelihood of an event and make decisions based on that.

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11
Q

what is bounded self-control?

A

Consumers often let other people influence their decisions

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12
Q

what is bounded selfishness?

A

Consumers are not always selfish, and will sometimes make economic decisions that help others more than themselves

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13
Q

what is choice architecture?

A

deliberate designs to influence the choices to consumers

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14
Q

what are methods of choice architecture?

A
  • default choices
  • restricted choices
  • mandated choices
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15
Q

explain default choices

using an example

A

If users are by default signed up to an email newsletter, for example, more users will remain than if users had to sign up themselves.

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16
Q

exaplain restricted choices

A

By providing fewer choices to consumers, the chance is higher they might pick your desired option.

17
Q

explain mandated choices

A

Sometimes consumers may be forced to make a choice to encourage active decsion making, opposite of default choices.

18
Q

what is the traditional business objective?

A

profit maximisation

19
Q

what are some alternative business objectives?

A
  • Corporate Social Responsibility (CSR)
  • Market share
  • Satisficing
  • Growth
20
Q

What is Corporate Social Responsibility?

A

When firms commit to ethical and environmental pledges to act responsibly for society

21
Q

what is the ‘market share’ business objective?

A

What percentage of a market the firm has. Firms want a larger market share, as this means they control more of the market

22
Q

what is the satisficing business objective?

A

just earn ‘enough’