Critical Thinking

Question 1

What is critical thinking?

Answer 1

1. manual thinking
2. purposeful, a reason for doing it!
3. aware of the biases attached to thinking.
4. tool set.

More analytical, thoughtful, questioning, probing, non-emotional, organised, innovative, logical, methodical,

Question 2

What are some Automatic Thinking examples?

Answer 2

Breathing
Driving on Auto-pilot
playing sports

Question 3

What are the benefits of Critical thinking?

Answer 3

1. clear understanding of problems/situations
2. make better decisions
3. innovate new ideas
4. faster and accurate conclusions / quality decisions
5. Can avoid making mistakes

Question 4

What is the Critical Thinking Framework?

Answer 4

Clarity, Conclusions, Decisions

Question 5

Explain Clarity in critical thinking?

Answer 5

defining the issue, problem or goal is?

Question 6

Explain Conclusions in critical thinking?

Answer 6

nailing down the issue, defining solutions and actions

Question 7

Asking ‘WHY’ in critical thinking is important how?

Answer 7

provides us with knowledge we may not know
To be able to distinguish this from that
To drill down to get to the root cause.

Question 8

What is a head-scratcher?

Answer 8

a problem or issue without a ready solution.

Question 9

Explain Decisions in critical thinking?

Answer 9

taking actions on your conclusions.

Question 10

3 Business function that can benefit from Critical Thinking?

Answer 10

1. Contracts
2. Development processes
3. Project management

Question 11

Provide an example of a Business Issues for which

Critical thinking could be used?

Answer 11

1. Customer care call volume has significantly changed for no apparent reason.
   2 . A series of manufacturing errors has occurred without an explanation.

Question 12

What are primary sources?

Answer 12

1. Government Document
2. Interview
3. photograph