Crisis Counseling Flashcards
Definition of Crisis
1
“is the perception or experiencing of an event or situation as an intolerable difficulty that exceeds the person’s current resources and coping mechanisms.”
Crisis Characteristics
1
Danger and Opportunity; no panacea
Types of Crisis
1
DEVELOPMENTAL - part of “normal life”
SITUATIONAL - unexpected
EXISTENTIAL - loss of hope - imp in the world
ECOSYSTEM/ENVIRONMENTAL - natural or human disasters
transcrisis states
1
effects of a crisis situation that persist well beyond the time frame of the original crisis and lead to changes in the person’s competence in dealing with life events
characteristics of effective crisis workers
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Poise - self-control, calmness Creativity & Flexibility - adaptation Energy, stamina, resiliency - perseverance when tired/frustrated Quick mental reflexes Assertiveness Optimism Ability to tolerate criticism Objectiveness
Six-step model of Crisis Intervention
3
Listening -
Task 1 - Predisposition/engaging/initiating contact
Task 2 -Define Crisis
Task 3 - Providing support
Acting -
Task 4 - Examine activities
Task 5 - Planning in Order to Reestablish
Control
Task 6 - Obtaining Commitment
Acute vs chronic state
3
acute: One-time situational crisis
chronic: ongoing crisis-oriented hx and lifestyle
Action Strategies for Crisis Workers
4
1) Recognize indiv differences
2) Assess yourself
3) Regard for clients safety
4) Provide client support
5) Define the prob clearly
6) Consider alternatives
7) Plan action steps
8) Identify and use the clients strengths
9) Attend to immediate needs
10) Referrals/resources
11) Dev and use networks
12) Get a commitment
Multicultural Perspectives
4
Self-knowledge of own biases, knowledge about dif groups, skills to intervene effectively, experience in working with diverse pop.’s understanding and acceptance of different worldviews
