Crises Management Flashcards
It is the process by which an organization deals with a major event that threatens to harm the organization or the general public. It deals with threats after they have occurred.
Crisis Management
Crises management is occasionally referred as _______________________.
incident management
Crisis came from the Greek word _______ which means __________.
“crisis,” “separate”
It is a turning point in the progress of an affair. It is any event that is expected to lead to an unstable and dangerous situation affecting an individual, group, community, or society.
Crisis
It refers to sudden unplanned events which causes major disturbances in the organization - any event that can seriously harm the people, reputation, or financial conditions of an organization.
Crisis
It is a sudden condition or state of affairs calling for immediate action.
Emergency
Emergency came from the Greek word
___________ which means ________________.
“emergentia,” “dipping or plunging”
It is a serious disruption of the functioning of a community or a society involving widespread human, material, economic or environmental losses and impacts, which exceeds the ability of the affected community or society to cope using its own resources.
Disaster
Its impacts may include loss of life, injury, disease and other negative effects on human, physical, mental, and social well-being, together with damage to property, destruction of assets, loss of services, Social and economic disruption, and environmental degradation.
Disaster
Types of Crisis/Disaster
- Natural Crisis/Disaster
- Man-made Crisis/Disaster
It is also referred to as natural hazards are extreme, sudden events caused by environmental factors such as storms, floods, droughts, fires, and heatwaves.
Natural Crisis/Disaster
This includes extreme hazardous events that are caused by human beings.
Man-made Crisis/Disaster
It is known as the “Philippine Disaster Risk Reduction and Management Act of 2010.”
RA 10121
R.A. 10121 is known as the ______________________________.
“Philippine Disaster Risk Reduction and Management Act of 2010”
It is the national disaster focal point body responsible for coordinating preparedness, response, prevention and mitigation, and rehabilitation and recovery.
National Disaster Risk Reduction Management Council (NDRRMC)
It is the lead agency for disaster response. It is responsible for planning, coordinating, and leading immediate disaster relief efforts, as well as ongoing monitoring Office of Civil Defense (OCD).
Department Of Social Welfare and Development (DSWD)
It is the executive arm and secretariat of the NDRRMC.
Office of Civil Defense (OCD)
Its primary is to administer the national civil defense and disaster risk reduction and management programs.
Office of Civil Defense (OCD)
It is responsible for guarding the nation against internal and external threats and providing public safety, and security. They have executive supervision over the AFP and OCD.
Department of National Defense
It is tasked to supervise and evaluate the activities within the region.
Regional Risk-Reduction Management Council (RDRRMC)
It is tasked by RA 10121 to take the lead on response and recovery.
Local Disaster Risk Reduction and Management Council (LDRRMC)
Vice-Chairperson of Disaster Prevention and Mitigation
Secretary of DOST
Vice-Chairperson of Disaster Preparedness
Secretary of DILG
Vice-Chairperson of Disaster Response
Secretary of DSWD
Vice-Chairperson of Disaster Rehabilitation and Recovery
Director General of NEDA
These are under the National Disaster Risk Reduction and Management Plan (NDRRMP) which serve as the roadmap on how DRRMs should contribute to sustainable development.
Thematic Areas
This refers to the advance action to avoid the adverse impact of disaster (e.g. construction of dam).
Prevention
This includes actions that limit the adverse impact of disaster.
Mitigation
It is also known as Disaster Relief because it only provides the immediate and short-term needs of victims.
Disaster Response
This includes prevention and mitigation.
Disaster Prevention and Mitigation
This includes knowledge and capacity developed by the government, professional response and recovery organizations, community, and individuals to effectively anticipate, respond and recover form disaster or emergency.
Disaster Preparedness
This provides emergency service and public assistance during and immediately after a disaster to save lives, reduce damage to property, and ensure public safety.
Disaster Response
This includes measures to determine the ability of the community to go back to their normal level of functioning.
Rehabilitation
This holds on the principle “Build Back Better” which means rebuilding includes improvement of facilities, livelihood and life condition as an effort to reduce disaster risk factors.
Recovery
This includes rehabilitation and recovery.
Disaster Rehabilitation and Recovery
It is a set of personnel, policies, procedures, facilities, and equipment, integrated into a common organizational structure designed to improve emergency response operations of all types and complexities.
Incident Command System (ICS)
It serves as the secretariat of the Sub-Committee which monitors events, situations, and developments of various human-induced and natural disaster critical incidents. It shall be the primary monitoring, coordination, and communications center for the PNP during crisis or emergency.
Critical Incident Monitoring Action Team (CIMAT)
It is a place where the incident commander and staff control and organize their resources and exercise command
Advance Command Post (ACP)
It refers to Critical Emergency Response Exercises
CEREX
It is a forward planning process in a state or uncertainty, in which scenarios and objectives are agreed upon, managerial and technical actions defined, and potential response systems are put in place in order to prevent or better respond to an emergency or critical situation.
Contingency Planning
It is the size and number of people conducting public assembly that cannot be normally suppressed by Civil Disturbance Management (CDM) security forces that may escalate into bloody violence and general chaos.
Critical Mass Rally
It refers to the Police Regional Office (PRO) where the critical incident or planned event happened. The PRO ensures appropriate deployment of force and resources.
Site Task Group
These refer to offices/units capable of rapidly responding to developing situations, to assist lower units in need.
Quick Reaction Forces/Teams (QRF/T)
It is a single person who commands the incident response and is the final decision-making authority on the ground. It is the Incident Commander’s role to efficiently and effectively integrate the people and resources to contain the current crisis.
Incident Commander (IC)
This shall be applied when incident occurs within a single jurisdiction and there is no jurisdictional or functional agency overlap. Overall incident management rests on the appropriate jurisdictional authority.
Single Incident Command
This shall be applied when a disaster or emergency affects several areas or jurisdictions or requires multi- agency engagement.
Unified Command
He is a person designated to command on larger incidents, usually when multiple agencies are involved.
Unified Commander (UC)
He provides technical advice to the IC.
Command Staff (CS)
He monitors safety conditions and develops measures for assuring the safety of all assigned personnel.
Safety Officer (SO)
He serves as the conduit for information to internal and external stakeholders, including other organizations directly seeking information on the incident or event.
Public Information Officer (PIO)
He serves as the primary contact for supporting agencies assisting at the incident.
Liaison Officer (LO)
It serves as the lead team in communicating/negotiating with the suspects or perpetrators of the crisis incident. It will be included only when the critical incident requires it.
Negotiation Team (NT)
This provides planning and operations direction and supervision, resources procurement and allocation, and support services.
General Staff (GS)
It is tasked with directing actions to meet the incident objectives.
Operations Staff
It is tasked with the collection and display of incident information, primarily consisting of the status of all resources and overall status of the incident.
Planning Staff
It is tasked with tracking incident-related costs, personnel records, requisitions, and administrating procurement contracts required by logistics.
Budget and Logistics Staff
It is tasked with supervising all human resources and other administrative services and support required by the incident.
Administrative Staff
In compliance with Executive Order No. 320, as amended, the National Peace and Order Council (NPOC) has constituted _______________________________ at all levels specifically to take decisive action in emergency situations.
Crisis Management Committees (CMCs)
These are primarily concerned with the formulation of crisis management procedures, integration and orchestration of government, military/police, and public efforts towards the prevention and control of crisis incidents.
Crisis Management Committees (CMCs)
It is the policy-making committee body that addresses human induced and natural disaster at the national level. It is primarily concerned with the formulation of crisis management procedures, integration, and orchestration of concerned offices/units towards the prevention and control of critical incidents.
Philippine National Police - Critical Incident Management Committee
It shall take cognizance an act/s or omission/s against public law/s which tend to prejudice the community and is punishable by the court of justice.
Sub-Committee on Criminality
It shall take cognizance of threats posed by the stabilizers which include demonstrations rallies sabotage of key installations etc., or a combination thereof undertaken separately or jointly by anti-government forces from the left and right of the political spectrum this critical incident but often times by politicians with vested interest are undertaken primarily to undermine the present leadership thereby rendering with unstable and incapable of effective governance or surviving with the end in view of everything the status quo to replace the government.
Sub-Committee on Destabilization, Public Disturbance, and Planned Events
It shall take cognizance of act punishable under any of the following provisions of the revised penal code: article 122 (piracy in general and mutiny on the high seas or in the Philippine waters) article 134 (rebellion or insurrection) article 134a (Coup d’état) including acts committed by private persons: Article 248 (murder) thereby sowing and creating a condition of widespread and extraordinary fear and panic among the populace. In order to coerce the government to give in to an unlawful demand, the SCTC shall also take cognizance of any cyber security threats to air, land, rail, maritime transport system, public health, and chemical biological radiological nuclear explosive-related incidents accidents, and threats.
Sub-Committee on Terrorism and CBRNE
It shall take cognizance of all kinds of health hazards except tourism-related health hazards which likely occur as major epidemics or pandemics and shelly strictly monitor and supervise lower units on the PNP response to avoid and or mitigate this risk.
Sub-Committee on Public Health Hazards
It shall take cognizance of acts of nature or natural disaster incidents and shall conduct disaster risk reduction and management activities through the three stages of proton disaster management (pre-disaster, disaster response and post-disaster operations).
Sub-Committee on Natural Disaster
DIDM
Directorate for Investigation and Detective Management
5Ps of Crisis Management
Predict, Prevent, Prepare, Perform, and Post Action and Assessment
Three Phases of 5Ps
Proactive Phase (Predict, Prevent, and Prepare), Reactive Phase (Perform), and Post Conflict Phase (Post-Action and Assessment)
It is designed to predict or prevent the probability of occurrence of crises at the same time prepare to handle them when such occur.
Proactive Phase
It attempts to remove uncertainty from the future.
Predict
It is a deliberate action aimed at avoiding future harm by addressing its causes. It is closely related to mitigation, which accepts that a potentially harmful incident cannot be prevented, but harmful consequences arising from it can be minimized by precautionary measures.
Prevent
It is essential for effective response. It covers six essential activities: Plan, Organize, Train, Equip, Exercise, and Evaluate and Improve.
Prepare
It is the institution of passive and active security measures, remedy or solution to destabilizing factors or security flaws to such crisis, or emergency, vigilance and alertness to signs or manifestations of developing crisis, or emergency and establishment of alert systems.
Reactive Phase
It is the actual implementation of contingency plans when a crisis occurs, despite the proactive measures undertaken.
Perform
It is the situation when the proactive and reactive phases were all done, and plans for post action and recovery are the focus and put into full implementation.
Post Conflict Phase
It is a component that begins when the crisis has been addressed and the situation is deemed clear. It is in this phase that the organization is returning to business as usual.
Post-Action and Assessment