Crew Resource Management Flashcards
***Threat and Error Management is broken down into three components. What are they?
Threat Management, Error Management, and Undesired Aircraft States
An error is the mistake that is made when a threat is _______________.
mismanaged
How can a threat be defined?
A situation or event that has the potential to have a negative impact on the safety of a flight.
A threat that is mismanaged can lead to an error. What can a pilot do to recover from the threat and not cause an Undesired Aircraft State (UAS)?
If appropriate action is taken to manage the UAS, the adverse outcome may still be avoided.
A key trait of effective communications is the use of ______________.
feedback
Which of the following best describes the Halo Effect?
Hesitancy to speak up when the erring pilot is known to be an expert or has more experience than yourself.
Which part of the assertiveness statement is missing from the following command?
“Jack, there is a thunderstorm 5 miles in front of us and we need to avoid it. Do you agree?”
Offer a solution
***Which of the following techniques can keep the door open to effective communication?
Incorporate into your crew briefings a statement of personal fallibility and request for communication and assistance.
***Which one of the following is an active listening skill?
Maintaining eye contact
***What is the highest level of situational awareness?
Projection of future status
***Which of the following can increase situational awareness?
Ask a direct question.
***Which of the following are ways to improve the shared mental model of a flight crew?
Crew briefings, prior planning, positive crew environment
***Which of the following is a good technique a designated leader can use when making a decision?
Asks others what they think you should do without initially declaring your intent on an issue.
***Skipping a required briefing has what effect?
Can leave the crew wondering what other regulations, policies, and procedures are going to be ignored.
Highly effective captains brief three things?
- The importance of safety
- Effective communication
- Cooperation
