Creative Thinking And Problem Solving 3

Question 1

Mind mapping

Answer 1

Good way to organise thoughts
Evaluates one central problem against broken down solutions
Points can be broken down into sub- points

Question 2

Brainstorming

Answer 2

Involves a group of people who build on each others’ ideas

Usually involves a facilitator who ensures that each person has an opportunity to speak

Question 3

Force- field analysis

Answer 3

• Many people in the organisation participate and point out what speaks for or against change
• Points are giving a rating out of 5 and are totalled. Managers decide best strategy

Question 4

The empty chair technique

Answer 4

• Used when trying to solve a problem on your own
• imagine a person you respect in the empty chair and outline the solution verbally
• describe all angles of the problem

Question 5

The nominal group technique

Answer 5

• divide the group into smaller groups and define the problem clearly
• each member writes down their solution and shares them with the group
• the solutions are rated and the solutions are put forward to everyone in the main group in order. IT IS USED FOR QUIET PEOPLE

Question 6

Forced combinations

Answer 6

• brainstorm key words that relate to the problem and combine these to try and come up with innovative ideas to solve the problem
• define and understand problems in your group

Question 7

Scamper

Answer 7

Substitute, combine, adapt, modify, put to other uses, eliminate, rearrange

Question 8

Important questions after the fact

Answer 8

1. Is solution successful
2. Is solution cost effective
3. Is solution clear (SMART)
4. Is solution original