creative thinking

Question 1

What is creative thinking

Answer 1

A process of generating innovative and imaginative ideas

The ability to see something in a new way

Question 2

List five advantages of creative thinking

Answer 2

New innovative ideas are made
Complex business problems are solved
Increased productivity in the business
creativity is key to stay ahead of the competitors
Improves motivation amoungst staff members

Question 3

What are ways that businesess can use creative thinking to generate entrepreneural ideas

Answer 3

Design environments that stimulate creative thinking
Encourage staff to come up with new ideas
Encourage alternative ways of doing things

Question 4

What is problem solving

Answer 4

It is a process that requires creative thinking
Alternative solutions are identified and critically evaluated
Problems can be solved in a group/team or an individual

Question 5

What is the difference between decision making and problem solving

Answer 5

Decision making
process of choosing from several alternatives
The part of problem solving where a solution is chosen
Decisions are usually made by one person

Problem solving
process of finding a solution to a problem
involves analysing the problem to identify solutions
usually involves a group or team

Question 6

Name the 7 problem solving cycle

Answer 6

Identify the problem
define the problem
formulate a strategy
implement the strategy
Allocate resoures
Monitor problem solving
Evaluate the problem solving process

Question 7

what are the problem solving techniques

Answer 7

Brainstorming
Mindmapping
Scamper
Nominal group technique
forced combination
empty chair technique
force field analysis
delphi technique

Question 8

What is social Responsibility

Answer 8

Social responsibility is when each person is responsible for the effects their behaviour and lifestyle has on the environment and others

Question 9

Difference between CSR and CSI

Answer 9

**CSI

• Any social development activity that is not undertenken for the purpose of generating business income

**CSR

• How companies manage the business process to produce an overall positive impact on the community

1

Question 10

Initiatives businesses can take to address gambling

Answer 10

• Offer financial literacy education
• Businesses could conduct awareness programmes on dangers of gambling for thier employees

Question 11

Intiatives businesses can take to address inclusitivity

Answer 11

• Businesses should educate managers and employees on the benefits of diversity in the workplace
• Businesses can also create mentorship programmes to ensure that every employee has the opportunity to advance

Question 12

Initiatives businesses can take to address violence

Answer 12

Businesses could also provide counselling facillities or refer employees to private counsellors

Question 13

Ways in which businesses can use creative thinking to generating entrepreneural opportunities

Answer 13

• Design environments that that stimulate creative thinking
• Encourage staff to come up with new ideas and solutions
• Encourage alternative ways of doings

Question 14

Benefits of CSR

Answer 14

• Investors are more willing to invest
• Recruiting is easier

Question 15

Types of personal working relationships

Answer 15

Peer relationship
Group relationship
Authority relationships
External relationships

Question 16

Criteria for successful team performances

Answer 16

Clear objectives and agreed goals

• Team members must agree on goals and clear objectives
• Clear goals for direction
• Team members should know what they want to acheive

Question 17

Communication

Answer 17

• Efficient communication between team members may result in quick decisions
• Quality feedback from team members will improve the morale of the team

Question 18

Co-operation

Answer 18

• All team members should actively participate in the decision-making process
• co-operate with management to acheive team/business objectives

Question 19

Stages of team development

Answer 19

Forming

• People focus on being busy with routines

Storming

• Teams go through a period of unease /conflict after formation

Norming

• processes<working style and respect develops

performing
* leaders delegate and oversee the processes and procedures

mourning /adjourning

• All tasks need to be completed before the team finally dissolves