Brainscape's Knowledge GenomeTM

Browse over 1 million classes created by top students, professors, publishers, and experts.


See full index

WSI > CPRP > Flashcards

CPRP Flashcards

1
Q

Stand-alone piece of the plan. Summarize entire plan

A

Executive Summary

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

Evaluates the internal & external environment in which the agency is operating

A

Situational Analysis

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

Identifies market segments within the community and establishes target markets for key programs & facilities

A

Customers Analysis

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

Established based on the data collected in the previous steps of a marketing plan and provides a general direction

A

Goals & Strategies

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

Mini story to garner positive publicity

A

News Release

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

Sent Direct mail or distributed through schools or local businesses

A

Printed Materials

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

Digitally provide program offerings, parks, maps, volunteer opportunities, job posting, registration, and more

A

Websites & Apps

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

Digital campaigns utilizing the “snowball” capabilities as a medium

A

Social Media

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

High-level commitments that share authority & decision making

A

Alliances

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

Group of organized volunteers purposes to support parks & recreation in fundraising, volunteering, & working on projects

A

Friends Group

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

Two or more organizations come together to form an entirely new entity

A

Partnerships

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

Short term relationships to solve problems

A

Collaborations

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

Forward-thinking direction for the agency

A

Vision

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

Definition of what an agency does

A

Mission

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q 
target market demo characterisitics
current program particpation data 
attitudes towards current programming 
issues or constraints restricting program participation 
future program needs and interests
A

Program Needs Assessment

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

derive from agency mission or vision

provide a rationale for program offering

A

Program Mission

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q

Management
-clinic to vball for disabled adults 30-45 age, 100 part
-secure sponsorship so the program is free
-increase the drop-in rate of courts
Behavioral
-improve participants serving skills
-improve participants knowledge of the game
-increase ability to set shots

A

Program Goals

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
18
Q

Audience- who is involved
Behavior- what will be accomplished
Condition- how it will be accomplished
Degree- when it will be accomplished

A

Program Objective

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
19
Q

psychomotor, cognitive, affective

A

Age Groups 3 domains of learning

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
20
Q

developed indicator of goal accomplishment

A

Objective

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
21
Q

the overall rationale for agency’s involvement in programming

A

statement of agency or unit program phiosphy

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
22
Q

assessment, planning, implementation, & evaluation

A

APIE (therapeutic)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
23
Q

problems & needs
strengths & abilities
clients expectations

A

therapeutic rec assessment

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
24
Q

Primary resource parks and rec profs should evaluate before creating a program

A

fiscal, physical, staff, and technology

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
25
Q

a concept that drives a program’s design and marketing

A

Theme

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
26
Q

Agency is hosting a weeklong tournament of a program?

A

Format

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
27
Q

obtaining info about relationships among variables with the purpose of explaining, predicting, and or controlling phenomena

A

Quantitative evaluation

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
28
Q

head counts

surveys

A

Quan Eval Examples

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
29
Q

used to answer complex questions about the phenomena, with the purpose of describing and understanding the participant pov

A

Qualitative Evaluation

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
30
Q 
observations
interviews
focus groups 
public meetings
review of documents/and or records
A

Qual Examples

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
31
Q

conducted while the program is occurring

A

Formative Eval

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
32
Q

conducted at the end of a program

A

Summative Eval

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
33
Q

allows for anyone to be selected

A

Random Collection

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
34
Q

when every “nth” person is evaluated

A

Systematic Collection

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
35
Q

only specific group of individuals or selected group

A

Purposive Data

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
36
Q

Done at the ease of the person

A

Convivence Data

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
37
Q

Job, Position, Task, Domain

A

Elements of Job Description

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
38
Q

15

A

Number of Appropriate applicants

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
39
Q

Best way to communicate rules & policies

A

In service

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
40
Q

The first step to training an employee

A

Conduct a needs assessment

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
41
Q

needs analysis > ensure readiness > create learning environment > ensure transfer of training > develop an eval plan > select training method > monitor and eval

A

Conducting Training order

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
42
Q

Compensation, development, disciplinary reaction, & promotion

A

Performance Appraisals

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
43
Q

Attitude

A

Performance Appraisals Can’t measure

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
44
Q

inability to do something successfully

A

Incompetence

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
45
Q

conduct that is awful but inappropriate

A

misfeasance

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
46
Q

staff development activities are most successful when

A

staff is involved in establishing goals

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
47
Q

intentionally doing something illegal

A

malfeasance

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
48
Q

failure to act where there was a duty to act

A

nonfeasance

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
49
Q

most important reason to document a need for disciplinary action

A

provide factual details

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
50
Q

vendor agress to provide supply for an event in exchange for branding recognition

A

Sponsorship

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
51
Q

day pass, month pass, year pass, student, adult

A

differential pricing

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
52
Q

a person lists the agency as a beneficiary

A

donation

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
53
Q

a form of income provided by a foundation that requires an application

A

grant

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
54
Q

generated from taxes

real property, personal property sales, excise

A

compulsory income

55
Q

agencies have ability to contract w/private agencies & individuals to sell merchandise or provide services
should
>require cash or security bond, liability policy, give parks approval

A

contractual receipts

56
Q

revenue received without expectation of return, including grants, gifts, donations, planned giving, and sponsorships

A

gratuitous income

57
Q

includes admission and entrance fees, rental fees, user fees such as surcharges, and license and permit fees

A

earned income

58
Q

derived from interest gained from investment agencies

> money markets, stocks, & mutual funds

A

investment income

59
Q

disbursement, expense, or cost related to doing business

>personal, utilities, supplies, & equipment

A

budget expenditures

60
Q

the item of financial cost such as personnel, supplies, & equipment

A

expenditure: object

61
Q

a unit in which all financial transactions are organized separately

A

expenditure: cost control center

62
Q

uniform method of grouping like items together

> youth, adult, aquatics

A

expenditure: classification

63
Q

dollars which have been budgeted and approved

A

allocated monies

64
Q

dollars which have been spent to date

A

expended monies

65
Q

majority of revenue comes from this

land tax

A

real property tax

66
Q

tax household, businesses, and tangible property such as cars and furniture. Also intangible property such as stocks and bonds

A

personnel property tax

67
Q

assed on the sale of many tangible goods

A

sales tax

68
Q

imposed on specific goods and services

>used to build stadiums and projects

A

excise

69
Q

assed on income earned

A

income taxes

70
Q

agreement that agency will pay for goods and services ordered

A

purchase order

71
Q

small continuous purchases, billed once a month

A

blanket purchase order

72
Q

one time purchase, paid once delivered

A

standard purchase order

73
Q

works like a credit card, has limited spending, must be paid each month

A

p card

74
Q

can carry over a balance

A

credit card

75
Q

actual cash kept on hand for small purchases

A

petty cash

76
Q

request for proposal

A

rfp

77
Q

help to demonstrate capacity of a facility and use patterns

A

room counts

78
Q

do not change with the # of participants and remain constant for the duration of the program

A

fixed costs

79
Q

result of conducting a specific program

A

direct fixed costs

80
Q

(overhead costs) administrative expenses, utilities, maintenance

A

indirect fixed costs

81
Q

change by volume but not by individual participants

A

changing fixed costs

82
Q

cost that result from actual operation of the program and change directly and proportionally to the number enrolled

A

variable costs

83
Q 
P= (F + V) /N 
P= price, f = all fixed cost, v = variable cost, n = need for demand
A

break even price formula

84
Q

P = unit cost x (1-S)

A

cost recovery rate formula

85
Q

demonstrate the profitability of a facility or cost center during a period of time

A

income statements

86
Q

depicts whether cash flow is positive or negative
>important because many programs are seasonal
>monthly basis

A

cash flow statements

87
Q

shows what it owns and owes to others

assets, liabilities, equity

A

balance sheets

88
Q

outlines the programs financial status
used for evaluations
may include weather for events or pools for higher registration

A

project or program reports

89
Q

particapants are provided with a stress ball this is example of what cost

A

variable cost

90
Q

cost of pool maintenance for overseeing aquatics for programming is an example of

A

overhead costs or indirect fixed costs

91
Q

the hours of operation or expected participants of a program is an _ cost

A

demand

92
Q

cost of renting a stage and lightening for the annual concert series is an example of

A

direct fixed costs

93
Q

show workflow, productivity, and help determine variable costs

A

maintenance reports

94
Q

help to justify revenue vs. expenses

A

cash reports

95
Q

demonstrate the profitability of a facility or cost center during a period of time

A

income statement

96
Q

help predict the future program participants and staff needs

A

attendance reports

97
Q

details rules, policies, and procedures to enhance safety

A

operations manuals

98
Q

direct people to act in a prescribed manner

A

rules

99
Q

absolutely no flying shall be behind the zero line

A

example of rule

100
Q

broad and interpretive

set direction

A

policies

101
Q

chronological sequences of required actions

A

procedures

102
Q

short & long term priorities
includes goals & policies
developed standards, assessment data, inventories

A

comprehensive plan

103
Q

focus on physical resources and development

updated less frequently

A

master plan

104
Q

development or revision of mission and vision
based on data analysis
priorities, goals, and objectives developed in this plan
plan for achieving goal and objectives

A

strategic plan

105
Q

cleaning and mopping floors is an example of what

A

routine maintenance

106
Q

this agency provides policy for the handling of hazardous materials

A

epa

107
Q

serving mowing equipment is an example of

A

preventative maintenance

108
Q

planting shrubbery to obscure visibility of maintenance areas

A

landscape maintenance

109
Q

agency that provides regulations and polices regarding employment

A

osha

110
Q

ability to put things right for the customer

A

service recovery

111
Q

waivers should be created by

A

lawyers

112
Q

report for a vandalized sign is

A

incident report

113
Q

the agency may not be for negligent practices by an independent contractor

A

true

114
Q

no aerobatics or high-speed passes are to be performed over the runway

A

example of rule

115
Q

no flying outside of the flight boundaries specified on attachments to this permit app

A

example of rule

116
Q

model aircraft/boats shall be allowed only upon the issuance of a permit by the director

A

example of a policy

117
Q

pay an established permit fee

A

example of prodecure

118
Q

affix a metropolitan permit number on each model. aircraft

A

example of procedure

119
Q

file an application provided by the staff of a metro parks board

A

example of procedure

120
Q

monitors and enforces pollution-related standards and policies

A

EPA

121
Q

enforces laws against job candidate and employee discrimination

A

EEOC

122
Q

enforces public health laws

A

FDA

123
Q

safeguards employees rights to organize

A

NLRB

124
Q

ensures safe working conditions

A

OSHA

125
Q

preserve or improve the appearance

A

Routine Maintenance

126
Q

waxing floors, painting walls, cleaning fixtures

A

examples of routine maintenance

127
Q

enhances attractiveness, channel traffic, invite users, hide unattractive areas

A

landscape maintenance

128
Q

prolong the life of the equipment and improve org. efficiency

A

preventative maintenance

129
Q

construction, renovations, and repairs that require external contractors often require

A

Personal Request Forms

130
Q

an agreement with the local school district and local org. to share facilities for recreation and community programs is

A

intergovernmental joint use

131
Q

agencies provide policies related to the handling of hazardous materials

A

epa

132
Q

you have a break-even price of $20. What is of the program if it is 100% subsidized

A

0 100% sub means covered from another source

133
Q

a park and recreation professional wants to expand a program to the new target market. They should consider

A

accessibility, size, and measurability

WSI (3 decks)

Brainscape helps you reach your goals faster, through stronger study habits.
© 2024 Bold Learning Solutions. Terms and Conditions