COURSE PACKET 3

Question 1

comprises of a series of steps that needs to be followed
systematically to have an efficient training programmer.

Answer 1

TRAINING PROCESS

Question 2

The first step in the training process is to assess the need for training the employees. The need for training could be identified through a diagnosis of present and future challenges and through a gap between the employee’s actual performance and the standard performance.

Answer 2

Needs assessment

Question 3

Once the needs are identified, the objectives for
which the training is to be conducted are established. The objectives could be based on the gaps seen in the training programmers conducted earlier and the skill
sets developed by the employees.

Answer 3

Deriving Instructional Objectives

Question 4

The next step is to design the training programmed in line with the set objectives.

Answer 4

Designing Training Programmed

Question 5

Once the designing of the training
programmed is completed, the next step is to put it into the action. The foremost decision that needs to be made is where the training will be conducted either in-
house or outside the organization.

Answer 5

Implementation of the Training Programmed

Question 6

After the training is done, the employees are asked to give their feedback on the training session and whether they felt useful or not

Answer 6

Evaluation of the Training Programmed

Question 7

Types of Training and Instructional Methods

Answer 7

a. Instructor-led training
b. ELearning
c. Simulation employee training.
d. Hands-on training.
e. Coaching or mentoring
f. Lecture-style training
g. Group discussions and activities.
h. Role-playing.
i. Management-specific activities.
j. Case studies or other required reading.

Question 8

the traditional type of employee training that occurs in a classroom, with a teacher presenting the material. This
can be a highly effective method of employee training, especially for complex topics. Instructors can answer specific employee questions or direct them to further resources

Answer 8

Instructor-led training

Question 9

relies on online videos, tests, and courses to deliver employee training. Employees can do their training right in the palm of their hand with a smartphone or on their company computers.

Answer 9

ELearning

Question 10

most often provided through a computer, augmented, or virtual reality devic

Answer 10

Simulation employee training

Question 11

includes any experiential training that’s focused on the individual needs of the employee. It’s conducted directly on the job. ____ training can help employees fit perfectly into their upcoming or current role, while enhancing their current skills.

Answer 11

Hands-on training.

Question 12

can share similar qualities to hands-on training, but in this type of employee training, the focus is on the relationship between an employee and a more experienced professional, such as their supervisor, a coach, or a veteran employee.

Answer 12

Coaching or mentoring

Question 13

Important for getting big chunks of information to a large employee population, lecture-style training can be an invaluable resource for communicating required information quickly.

“It has been said to be the least effective of all training methods.”

Answer 13

Lecture-style training

Question 14

It allows multiple employees to train at once, in an environment that better fits their current departments or groups.

Answer 14

Group discussions and activities

Question 15

Similar to group discussions, role-playing specifically asks employees to work through one aspect of their jobs in a controlled scenario. They’ll be asked to consider different points-of-view and think on their feet as they work through the role-playing activity.

Answer 15

Role-playing

Question 16

are just that—
employee training that’s focused on the needs of managers. They may include simulations, brainstorming activities, team-building exercises, role-playing, or focused eLearning on management best practices.

Answer 16

Management-specific activities

Question 17

some employee training topics are readily accessible through required readings. Case studies, in particular, can provide a quick way for employees to learn about real workplace issues. Employees can read through these at their own pace, or while working in a team-building session with other employees.

Answer 17

Case studies or other required reading

Question 18

____ can be a major investment for many organizations, no matter their size. this type of training is important and in the changing business world, having well-trained managers can be critical to success.

Answer 18

Management training

Question 19

helps a company to ensure that it integrates technological advancements at the right time.
This involves equipping the managers with up-to-date skills and techniques which are very crucial in ensuring that the business remains relevant especially given the issue of globalization

Answer 19

Management development

Question 20

Management Development Techniques

Answer 20

Coaching
Understudy
Committee assignments
Selective readings
Role playing
In-basket method
Conference

Question 21

on-the-job training of individual by the supervisor
in the area of specifically defined tasks. This technique is more appropriate for orientation of new employee and for helping disadvantaged employees to learn specific jobs.

Answer 21

Coaching

Question 22

Also known as attachment method, under this system, a person is picked up and subjected to training so that he in future, assumes the full duties and responsibilities of the position currently held by is superior.

Answer 22

Understudy

Question 23

This is similar to the special project method. Here the
trainee executives become members of special committees designed to solve specific problems. Through committee assignments solve different problems; they may now be effective in bringing rapid executive development.

Answer 23

Committee asignments

Question 24

Some organizations maintain huge libraries involving a large collection of useful material on the subjects of interest to the enterprise. The executives go through the books, journals, articles, notes, and magazines and assimilate knowledge. The executives, during their leisure hours, try to exchange their views with others and in this process learn new ways to looking at things

Answer 24

Selective readings

Question 25

used in helping trainees to diagnose human relations
problems, to develop insight through in-depth analysis of problems relating to human interaction and to acquire skills in interpersonal communication with particular emphasis on empathy and listening.

Answer 25

Role playing

Question 26

involves simulation of a series of decisions a trainee might have to make in real life. The trainee is presented with pack of papers and files in a tray containing administrative problems and is asked to take decisions within specified time limit.

Answer 26

IN-basket method

Question 27

_____ is used to help employees develop problem-
solving skills. Group discussions and Meetings are the two common techniques often made use of in organizations. The chairman or the t trainer leads discussion,involves trainees in attempting to solve problems and in arriving at decisions.

Answer 27

Conference

Question 28

It’s a type of associative learning which focuses on consequences that follow a response or behavior that we make (anything we do, say, or think/feel) and whether it makes a behavior more or less likely to occur.

Answer 28

Principles of Operant Conditioning

Question 29

If something good is given or added, then the behavior
is more likely to occur in the future. If you study hard and earn, or are given, an A on your exam, you will be more likely to study hard in the future.

Answer 29

Positive Reinforcement (PR)

Question 30

This is a tough one for students to comprehend
because the terms don’t seem to go together and are counterintuitive. But it is really simple, and you experience NR all the time. This is when something bad or aversive is taken away or subtracted due to your actions, making it that you will be more likely to make the same behavior in the future when some stimuli presents itself

Answer 30

Negative Reinforcement (NR)

Question 31

sometimes referred to as MTs, are often hired to work and train alongside managers and executives with the intention that one day they will become a manager within the organization.

Answer 31

Management trainees