Counseling Process (ATP6-22.1)

Question 1

What are some techniques leaders may use with the directive approach to counseling?

Answer 1

1. Corrective training. Teach and assist the subordinate in attaining and maintaining the required
   standard. A subordinate completes corrective training once consistently meeting standards.
2. Commanding. Order the subordinate to take a given course of action in clear, precise words. The subordinate will face consequences for failing to execute.

Question 2

What are the key characteristics that will

enhance a leader’s personal effectiveness as a counselor?

Answer 2

1. Purpose: Clearly define the purpose of the counseling.
2. Flexibility: Adapt the counseling approach to each subordinate, situation, and relationship.
3. Respect: View subordinates as unique, complex individuals with distinct values, beliefs, and
   attitudes.
4. Communication: Establish open, two-way communication with subordinates using verbal and
   nonverbal actions (such as body language or gestures). Effective counselors listen more than
   they speak.
5. Support: Encourage subordinates through direction, guidance, and supportive actions.

Question 3

What are the three approaches to counseling?

Answer 3

Directive, non-directive, and combined.

Question 4

What are the three major categories of developmental counseling?

Answer 4

Event-oriented, performance, and professional growth.

Question 5

What are the steps to prepare for a counseling session?

Answer 5

 Select a suitable place.
 Schedule the time.
 Notify the subordinate well in advance.
 Outline the components of the counseling session.
 Organize information and draft a plan of action.
 Plan the counseling strategy.
 Establish the right atmosphere.

Question 6

What are the 4 stages of the counseling process?

Answer 6

1. Identify the need for counseling.
2. Prepare for counseling.
3. Conduct counseling.
4. Follow up.