Counseling Flashcards

0
Q

what field manual covers counseling?

A

FM 6-22 Appendix B

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1
Q

what are some techniques leaders may use during the directive approach to counseling?

A
  1. Corrective training

2. Commanding

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2
Q

what are the characteristics of effective counseling?

A
  1. Purpose
  2. Flexibility
  3. Respect
  4. Communication
  5. Support
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3
Q

what are the three approaches of counseling?

A
  1. directive
  2. non-directive
  3. combined
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4
Q

explain the advantage and disadvantages of Directive counseling

A

advantage:
quick, good for people who need direction, counselors can use their experience.

disadvantage:

  • doesnt encourage subordinates to be part of the solution.
  • treats symptoms, not problems
  • discourage subordinates from talkin freely
  • solution is the counselors, not the subordinates.
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5
Q

explain the advantages and disadvantages of Non-directive counseling?

A

advantages:
encourage maturity, open communication, and develops personal responsibility

disadvantages:
more time-consuming, requires great counselor skill

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6
Q

explain the advantages and disadvantages of combined counseling.

A

advantages:
quick, encourages maturity, open communication, and allows the counselor to use their experience.

disadvantes: takes too long in some situations.

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7
Q

what are the three major categories of developmental counseling?

A

event counseling
performance counseling
professional growth counseling

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8
Q

what are some examples of event counseling?

A
  • instances of superior or substandard performance
  • reception and integration
  • crisis
  • referral
  • promotion
  • separation
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9
Q

what are the 4 stages of the counseling process?

A

identify the need for counseling
prepare for counseling
conduct counseling
follow up

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10
Q

what are the steps required to prepare for counseling?

A
select a suitable place
schedule time
notify subordinate well in advance
organize information
outline the counseling session components
plan your counseling strategy
establish the right atmosphere.
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11
Q

a counseling session consists of what 4 basic components?

A

opening the session
discussing the issues
developing the plan of action
recording and closing session

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12
Q

what is counseling?

A

the process used by leaders to review with a subordinate the subordinate’s demonstrated performance and potential

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13
Q

what are some counseling techniques leaders may explore during the nondirective or combined counseling approaches?

A

suggesting alternatives
recommending
persuading
advising

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14
Q

how many human needs are there?

A

4 (physical, social, security and higher)

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15
Q

what is tact?

A

a keen sense of what to do or say in order to maintain good relations with others and to avoid offense

16
Q

what is objective of counseling?

A

for one person to help another

17
Q

what are the 7 steps of problem solving?

A
  1. ID the problem
  2. gather information
  3. develop criteria
  4. generate possible solutions
  5. Analyze possible solutions
  6. compare possible solutions
  7. make and implement the decision
18
Q

what is communications?

A

communications is the flow or exchange of information and ideas from one person to another.

19
Q

faulty communications causes most problems. True or false?

A

true

20
Q

leaders should seek to develop and improve what three leader counseling skills?

A
  1. active listening
  2. responding
  3. questioning
21
Q

to ensure that they understand the message sent to them, the receiver should send what back to the transmitter?

A

feedback

22
Q

what are the qualities of an effective counselor?

A
respect for subordinates
self-awareness
cultural awareness
empathy
credibility
23
Q

in communication, your exchange of information has three important parts. what are they?

A
  1. message
  2. content
  3. context
24
Q

name some good conditions that make for good discipline

A
high performance standards
loyalty to superiors and subordinates
competitive activities
tough training
open channel of communications
25
Q

what course of action should a supervisor take when a subordinate has been performing below his/her usual standards?

A
  1. counseling about substandard performance
  2. attempt to define the problem with the soldier
  3. afford opportunity and time to solve the problem
  4. make a written statement of counseling.
26
Q

what are the stresses that influence behavior?

A
fear
hunger
illness
anxiety
fatigue
27
Q

by neglecting the welfare of you soldiers, you will probably do what?

A

lose their respect and loyal cooperation

28
Q

what form is used for counseling?

A

DA Form 4856 E

29
Q

when is the directive approach in counseling most likely to be used?

A

when time is short, when the LEADER knows what to do, when the counseled soldier has limited problem-solving abilities.

30
Q

it is a requirement that a leader counsel his/her subordinates?

A

yes. a leader who neglects to counsel his subordinates is negligent in his performance of duty.

31
Q

is performance counseling limited to bad performance?

A

no, counseling limited to bad performance