Counseling Flashcards
what field manual covers counseling?
FM 6-22 Appendix B
what are some techniques leaders may use during the directive approach to counseling?
- Corrective training
2. Commanding
what are the characteristics of effective counseling?
- Purpose
- Flexibility
- Respect
- Communication
- Support
what are the three approaches of counseling?
- directive
- non-directive
- combined
explain the advantage and disadvantages of Directive counseling
advantage:
quick, good for people who need direction, counselors can use their experience.
disadvantage:
- doesnt encourage subordinates to be part of the solution.
- treats symptoms, not problems
- discourage subordinates from talkin freely
- solution is the counselors, not the subordinates.
explain the advantages and disadvantages of Non-directive counseling?
advantages:
encourage maturity, open communication, and develops personal responsibility
disadvantages:
more time-consuming, requires great counselor skill
explain the advantages and disadvantages of combined counseling.
advantages:
quick, encourages maturity, open communication, and allows the counselor to use their experience.
disadvantes: takes too long in some situations.
what are the three major categories of developmental counseling?
event counseling
performance counseling
professional growth counseling
what are some examples of event counseling?
- instances of superior or substandard performance
- reception and integration
- crisis
- referral
- promotion
- separation
what are the 4 stages of the counseling process?
identify the need for counseling
prepare for counseling
conduct counseling
follow up
what are the steps required to prepare for counseling?
select a suitable place schedule time notify subordinate well in advance organize information outline the counseling session components plan your counseling strategy establish the right atmosphere.
a counseling session consists of what 4 basic components?
opening the session
discussing the issues
developing the plan of action
recording and closing session
what is counseling?
the process used by leaders to review with a subordinate the subordinate’s demonstrated performance and potential
what are some counseling techniques leaders may explore during the nondirective or combined counseling approaches?
suggesting alternatives
recommending
persuading
advising
how many human needs are there?
4 (physical, social, security and higher)
what is tact?
a keen sense of what to do or say in order to maintain good relations with others and to avoid offense
what is objective of counseling?
for one person to help another
what are the 7 steps of problem solving?
- ID the problem
- gather information
- develop criteria
- generate possible solutions
- Analyze possible solutions
- compare possible solutions
- make and implement the decision
what is communications?
communications is the flow or exchange of information and ideas from one person to another.
faulty communications causes most problems. True or false?
true
leaders should seek to develop and improve what three leader counseling skills?
- active listening
- responding
- questioning
to ensure that they understand the message sent to them, the receiver should send what back to the transmitter?
feedback
what are the qualities of an effective counselor?
respect for subordinates self-awareness cultural awareness empathy credibility
in communication, your exchange of information has three important parts. what are they?
- message
- content
- context
name some good conditions that make for good discipline
high performance standards loyalty to superiors and subordinates competitive activities tough training open channel of communications
what course of action should a supervisor take when a subordinate has been performing below his/her usual standards?
- counseling about substandard performance
- attempt to define the problem with the soldier
- afford opportunity and time to solve the problem
- make a written statement of counseling.
what are the stresses that influence behavior?
fear hunger illness anxiety fatigue
by neglecting the welfare of you soldiers, you will probably do what?
lose their respect and loyal cooperation
what form is used for counseling?
DA Form 4856 E
when is the directive approach in counseling most likely to be used?
when time is short, when the LEADER knows what to do, when the counseled soldier has limited problem-solving abilities.
it is a requirement that a leader counsel his/her subordinates?
yes. a leader who neglects to counsel his subordinates is negligent in his performance of duty.
is performance counseling limited to bad performance?
no, counseling limited to bad performance
