Counseling Flashcards
What are some techniques leaders may use during the directive approach to counseling?
Corrective Training
Commanding
(FM 6-22 Oct 2006 / B-40 / PDF 164)
What Field Manual covers counseling?
FM 6-22 Appendix B
What are the characteristics of effective counseling
Purpose: Clearly define the purpose of the counseling.
Flexibility: Fit the counseling style to the character of each subordinate and to the
relationship desired.
Respect: View subordinates as unique, complex individuals, each with a distinct set of
values, beliefs, and attitudes.
Communication: Establish open, two-way communication with subordinates using
spoken language, nonverbal actions, gestures, and body language. Effective counselors
listen more than they speak.
Support: Encourage subordinates through actions while guiding them through their
problems.
What are the three approaches to counseling?
Directive
Non-directive
Combined
(FM 6-22 Oct 2006 / B-38 / PDF 164)
Explain the advantages and disadvantages of Directive counseling.
Advantages:
Quickest method.
Good for people who need clear, concise direction.
Allows counselors to actively use their experience.
Disadvantages:
Doesn’t encourage subordinates to be part of the solution.
Tends to treat symptoms, not problems.
Tends to discourage subordinates from talking freely.
Solution is the counselor’s, not the subordinate’s.
(FM 6-22 Oct 2006 / B-38 / PDF 164)
Explain the advantages and disadvantages of Non-Directive counseling.
Advantages:
Encourages maturity.
Encourages open communication.
Develops personal responsibility.
Disadvantages:
More time-consuming
Requires greatest counselor skill.
(FM 6-22 Oct 2006 / B-38 / PDF 164)
Explain the advantages and disadvantages of Combined counseling.
Advantages: Moderately quick. Encourages maturity. Encourages open communication. Allows counselors to actively use their experience.
Disadvantages:
May take too much time for some situations.
(FM 6-22 Oct 2006 / B-38 / PDF 164)
What are the three major categories of developmental counseling?
Event counseling
Performance counseling
Professional growth counseling
(FM 6-22 Oct 2006 / B-3 / PDF 157)
What are some examples of Event counseling?
Instances of superior or substandard performance. Reception and Integration Counseling. Crisis Counseling Referral Counseling Promotion Counseling Separation Counseling
(FM 6-22 Oct 2006 / B-4 / PDF 157)
What areas would you cover in a reception and integration counseling?
Chain of command familiarization.
Organizational standards.
Security and safety issues.
Noncommissioned officer (NCO) support channel (who is in it and how it is used).
On- and off-duty conduct.
Personnel/personal affairs/initial and special clothing issue.
Organizational history, structure, and mission.
Soldier programs within the organization, such as Soldier of the Month/Quarter/Year, and
educational and training opportunities.
Off limits and danger areas.
Functions and locations of support activities.
On- and off-post recreational, educational, cultural, and historical opportunities.
Foreign nation or host nation orientation.
Other areas the individual should be aware of as determined by the leader.
(FM 6-22 Oct 2006 / B-9 / PDF 158)
What are the 4 stages of the Counseling Process?
Identify the need for counseling. Prepare for counseling. Conduct counseling. Follow up. (FM 6-22 Oct 2006 / B-41 / PDF 165)
What are the steps required to prepare for counseling?
Select a suitable place. Schedule the time. Notify the subordinate well in advance. Organize information. Outline the counseling session components. Plan your counseling strategy. Establish the right atmosphere. (FM 6-22 Oct 2006 / B-43 / PDF 165)
A counseling session consists of what 4 basic components?
Opening the session. Discussing the issues. Developing the plan of action. Recording and closing the session. (FM 6-22 Oct 2006 / B-52 / PDF 168)
What is counseling?
Counseling is the process used by leaders to review with a subordinate the subordinate’s
demonstrated performance and potential.(FM 6-22 Oct 2006 / B-1 / PDF 157)
What are some counseling techniques leaders may explore during the nondirective or
combined counseling approaches?
Suggesting Alternatives Recommending Persuading Advising (FM 6-22 Oct 2006 / B-39 / PDF 164)
How many human needs are there?
4 (Physical, Social, Security and Higher (Religious))
What is tact?
A keen sense of what to do or say in order to maintain good relations with others and to
avoid offense
What is the objective of counseling?
For one person to help another
What are the 7 steps to problem solving?
ID the problem Gather information Develop criteria Generate possible solutions Analyze possible solutions Compare possible solutions Make and implement the decision
(FM 5-0 Jan 2005 / 2-23 / PDF 46)
What is communications?
Communications is the flow or exchange of information and ideas from one person to
another.
Faulty communications causes most problems. True or false?
True
Leaders should seek to develop and improve what three leader counseling skills?
Active Listening
Responding
Questioning
(FM 6-22 Oct 2006 / B-27 / PDF 160)
To insure that they understand the message sent to them, the receiver should send what
back to the transmitter?
Feedback
What are the qualities of an effective counselor?
Respect for subordinates Self-awareness Cultural awareness Empathy Credibility (FM 6-22 Oct 2006 / 8-75 / PDF 92)
In communications, your exchange of information has three important parts. What are
they?
Message
Content
Context
Name some good conditions that make for good discipline
High performance standards Loyalty to superiors and subordinates Competitive activities Tough training Open channel of communications
What course of action should a supervisor take when a subordinate has been performing
below his/her usual standards?
Counsel about substandard performance.
Attempt to define the problem with the soldier.
Afford opportunity and time to solve the problem.
Make a written statement of counseling
What are the stresses that influence behavior?
Fear Hunger Illness Anxiety Fatigue
By neglecting the welfare of your Soldiers, you will probably do what?
Lose their respect and loyal cooperation
What form is used for counseling?
DA Form 4856 E
FM 6-22 Oct 2006 / B-63 / PDF 170
When is the directive approach in counseling most likely to be used?
When time is short, when the LEADER knows what to do, when the counseled soldier
has limited problem-solving abilities.
(FM 6-22 Oct 2006 / B-38 / PDF 164)
Is it a requirement that a leader counsel his/her subordinates?
Yes. A leader who neglects to counsel his subordinates is negligent in his performance of
duty
Is performance counseling limited to bad performance?
No. Counseling may also be for good performance
