Counseling

Question 1

What are some techniques leaders may use during the directive approach to counseling?

Answer 1

Corrective Training
Commanding
(FM 6-22 Oct 2006 / B-40 / PDF 164)

Question 2

What Field Manual covers counseling?

Answer 2

FM 6-22 Appendix B

Question 3

What are the characteristics of effective counseling

Answer 3

Purpose: Clearly define the purpose of the counseling.
Flexibility: Fit the counseling style to the character of each subordinate and to the
relationship desired.
Respect: View subordinates as unique, complex individuals, each with a distinct set of
values, beliefs, and attitudes.
Communication: Establish open, two-way communication with subordinates using
spoken language, nonverbal actions, gestures, and body language. Effective counselors
listen more than they speak.
Support: Encourage subordinates through actions while guiding them through their
problems.

Question 4

What are the three approaches to counseling?

Answer 4

Directive
Non-directive
Combined
(FM 6-22 Oct 2006 / B-38 / PDF 164)

Question 5

Explain the advantages and disadvantages of Directive counseling.

Answer 5

Advantages:
Quickest method.
Good for people who need clear, concise direction.
Allows counselors to actively use their experience.

Disadvantages:
Doesn’t encourage subordinates to be part of the solution.
Tends to treat symptoms, not problems.
Tends to discourage subordinates from talking freely.
Solution is the counselor’s, not the subordinate’s.

(FM 6-22 Oct 2006 / B-38 / PDF 164)

Question 6

Explain the advantages and disadvantages of Non-Directive counseling.

Answer 6

Advantages:
Encourages maturity.
Encourages open communication.
Develops personal responsibility.

Disadvantages:
More time-consuming
Requires greatest counselor skill.
(FM 6-22 Oct 2006 / B-38 / PDF 164)

Question 7

Explain the advantages and disadvantages of Combined counseling.

Answer 7

Advantages:
Moderately quick.
Encourages maturity.
Encourages open communication.
Allows counselors to actively use their experience.

Disadvantages:
May take too much time for some situations.

(FM 6-22 Oct 2006 / B-38 / PDF 164)

Question 8

What are the three major categories of developmental counseling?

Answer 8

Event counseling
Performance counseling
Professional growth counseling

(FM 6-22 Oct 2006 / B-3 / PDF 157)

Question 9

What are some examples of Event counseling?

Answer 9

Instances of superior or substandard performance.
Reception and Integration Counseling.
Crisis Counseling
Referral Counseling
Promotion Counseling
Separation Counseling

(FM 6-22 Oct 2006 / B-4 / PDF 157)

Question 10

What areas would you cover in a reception and integration counseling?

Answer 10

Chain of command familiarization.
Organizational standards.
Security and safety issues.
Noncommissioned officer (NCO) support channel (who is in it and how it is used).
On- and off-duty conduct.
Personnel/personal affairs/initial and special clothing issue.
Organizational history, structure, and mission.
Soldier programs within the organization, such as Soldier of the Month/Quarter/Year, and
educational and training opportunities.
Off limits and danger areas.
Functions and locations of support activities.
On- and off-post recreational, educational, cultural, and historical opportunities.
Foreign nation or host nation orientation.
Other areas the individual should be aware of as determined by the leader.
(FM 6-22 Oct 2006 / B-9 / PDF 158)

Question 11

What are the 4 stages of the Counseling Process?

Answer 11

Identify the need for counseling.
Prepare for counseling.
Conduct counseling.
Follow up.
(FM 6-22 Oct 2006 / B-41 / PDF 165)

Question 12

What are the steps required to prepare for counseling?

Answer 12

Select a suitable place.
Schedule the time.
Notify the subordinate well in advance.
Organize information.
Outline the counseling session components.
Plan your counseling strategy.
Establish the right atmosphere.
(FM 6-22 Oct 2006 / B-43 / PDF 165)

Question 13

A counseling session consists of what 4 basic components?

Answer 13

Opening the session.
Discussing the issues.
Developing the plan of action.
Recording and closing the session.
(FM 6-22 Oct 2006 / B-52 / PDF 168)

Question 14

What is counseling?

Answer 14

Counseling is the process used by leaders to review with a subordinate the subordinate’s
demonstrated performance and potential.(FM 6-22 Oct 2006 / B-1 / PDF 157)

Question 15

What are some counseling techniques leaders may explore during the nondirective or
combined counseling approaches?

Answer 15

Suggesting Alternatives
Recommending
Persuading
Advising
(FM 6-22 Oct 2006 / B-39 / PDF 164)

Question 16

How many human needs are there?

Answer 16

4 (Physical, Social, Security and Higher (Religious))

Question 17

What is tact?

Answer 17

A keen sense of what to do or say in order to maintain good relations with others and to
avoid offense

Question 18

What is the objective of counseling?

Answer 18

For one person to help another

Question 19

What are the 7 steps to problem solving?

Answer 19

ID the problem
Gather information
Develop criteria
Generate possible solutions
Analyze possible solutions
Compare possible solutions
Make and implement the decision

(FM 5-0 Jan 2005 / 2-23 / PDF 46)

Question 20

What is communications?

Answer 20

Communications is the flow or exchange of information and ideas from one person to
another.

Question 21

Faulty communications causes most problems. True or false?

Answer 21

True

Question 22

Leaders should seek to develop and improve what three leader counseling skills?

Answer 22

Active Listening
Responding
Questioning
(FM 6-22 Oct 2006 / B-27 / PDF 160)

Question 23

To insure that they understand the message sent to them, the receiver should send what
back to the transmitter?

Answer 23

Feedback

Question 24

What are the qualities of an effective counselor?

Answer 24

Respect for subordinates
Self-awareness
Cultural awareness
Empathy
Credibility
(FM 6-22 Oct 2006 / 8-75 / PDF 92)

Question 25

In communications, your exchange of information has three important parts. What are
they?

Answer 25

Message
Content
Context

Question 26

Name some good conditions that make for good discipline

Answer 26

High performance standards
Loyalty to superiors and subordinates
Competitive activities
Tough training
Open channel of communications

Question 27

What course of action should a supervisor take when a subordinate has been performing
below his/her usual standards?

Answer 27

Counsel about substandard performance.
Attempt to define the problem with the soldier.
Afford opportunity and time to solve the problem.
Make a written statement of counseling

Question 28

What are the stresses that influence behavior?

Answer 28

Fear
Hunger
Illness
Anxiety
Fatigue

Question 29

By neglecting the welfare of your Soldiers, you will probably do what?

Answer 29

Lose their respect and loyal cooperation

Question 30

What form is used for counseling?

Answer 30

DA Form 4856 E

FM 6-22 Oct 2006 / B-63 / PDF 170

Question 31

When is the directive approach in counseling most likely to be used?

Answer 31

When time is short, when the LEADER knows what to do, when the counseled soldier
has limited problem-solving abilities.
(FM 6-22 Oct 2006 / B-38 / PDF 164)

Question 32

Is it a requirement that a leader counsel his/her subordinates?

Answer 32

Yes. A leader who neglects to counsel his subordinates is negligent in his performance of
duty

Question 33

Is performance counseling limited to bad performance?

Answer 33

No. Counseling may also be for good performance