Counseling Flashcards
What are the characteristics of effective counseling?
Purpose, flexibility, respect, communication and support
Explain the advantages and disadvantages of non-directive counseling.
Advantages- encourages maturity, encourages open communication, develops personal responsibility
Disadvantages- more time consuming, requires greatest counselor skill
What are three approaches to counseling?
Directive, non-directive and combined
What FM covers counseling?
FM 6-22 appendix B
What are some techniques leaders may use during the directive approach to counseling?
Corrective training and commanding
Explain the advantages and disadvantages of directive counseling.
Advantages- quickest method, good for people who need clear concise direction, allows counselors to actively use their experience
Disadvantages- treats symptoms, discourages subordinates from talking freely, solution is counselors - not subordinates
Explain the advantages and disadvantages of non-directive counseling.
Advantages- encourages maturity, encourages open communication, develops personal responsibility
Disadvantages- more time consuming, requires greatest counselor skill
What are the characteristics of effective counseling?
Purpose, flexibility, respect, communication and support
What are three approaches to counseling?
Directive, non-directive and combined
What FM covers counseling?
FM 6-22 appendix B
What are some techniques leaders may use during the directive approach to counseling?
Corrective training and commanding
Explain the advantages and disadvantages of directive counseling.
Advantages- quickest method, good for people who need clear concise direction, allows counselors to actively use their experience
Disadvantages- treats symptoms, discourages subordinates from talking freely, solution is counselors - not subordinates
Explain the advantages and disadvantages of combined counseling.
Advantages- moderately quick, encourages maturity, encourages open communication, allows counselors to actively use their experience
Disadvantages- may take too much time for some situations
What are the three major categories of developmental counseling?
Event counseling, performance counseling, professional growth counseling
What are three examples of event counselings?
Substandard performance counseling, reception counseling and promotion counseling
What are three areas you would cover in a reception counseling?
Organizational standards, off limits areas, security and safety issues
What are the four stages of the counseling process?
Identify the need for counseling, prepare for counseling, conduct counseling and follow up
What steps are required to prepare for counseling?
Select a suitable place, schedule the time, notify the subordinate in advance, organize information, outline counseling session components, plan your counseling strategy and establish the right atmosphere
A counseling session consists of what four basic components?
Opening the session, discussing the issues, developing the plan of action and recording and closing the session
What is counseling?
The process used by leaders to review with a subordinate the subordinate’s demonstrated performance and potential.
What are some counseling techniques leaders may explore during the non-directive or combined counseling approaches?
Suggesting alternatives, recommending, persuading and advising
What are the four human needs?
Physical, social, security and religious
What is tact?
A keen sense of what to do or say in order to maintain good relations with others and to avoid offense
What is the objective of counseling?
For one person to help another
What are the seven steps to problem solving?
Identify the problem, gather information, develop criteria, generate solutions, analyze solutions, compare solutions and make and implement the decision
What is communication?
The flow or exchange of information and ideas from one person to another
Does faulty communication cause most problems?
Yes
What three counseling skills should leaders seek to improve?
Active listening, responding and questioning
To ensure understanding receivers should send what back to the transmitter?
Feedback
What are the qualities of an effective counselor?
Respect for subordinates, self awareness, cultural awareness, empathy, credibility
What are the three important parts of communication?
Message, content and context
Name some conditions that make for good discipline
High performance standards, loyalty to superiors and subordinates, competitive activities, tough training and an open channel of communication
What course of action should a supervisor take when a subordinate has been performing below their usual standards?
Counsel about substandard performance, attempt to define the problem with the soldier, afford opportunity and time to solve the problem, make a written statement of counseling
