Counseling

Question 0

What are the characteristics of effective counseling?

Answer 0

Purpose, flexibility, respect, communication and support

Question 1

Explain the advantages and disadvantages of non-directive counseling.

Answer 1

Advantages- encourages maturity, encourages open communication, develops personal responsibility

Disadvantages- more time consuming, requires greatest counselor skill

Question 2

What are three approaches to counseling?

Answer 2

Directive, non-directive and combined

Question 3

What FM covers counseling?

Answer 3

FM 6-22 appendix B

Question 4

What are some techniques leaders may use during the directive approach to counseling?

Answer 4

Corrective training and commanding

Question 5

Explain the advantages and disadvantages of directive counseling.

Answer 5

Advantages- quickest method, good for people who need clear concise direction, allows counselors to actively use their experience

Disadvantages- treats symptoms, discourages subordinates from talking freely, solution is counselors - not subordinates

Question 6

Explain the advantages and disadvantages of non-directive counseling.

Answer 6

Advantages- encourages maturity, encourages open communication, develops personal responsibility

Disadvantages- more time consuming, requires greatest counselor skill

Question 7

What are the characteristics of effective counseling?

Answer 7

Purpose, flexibility, respect, communication and support

Question 8

What are three approaches to counseling?

Answer 8

Directive, non-directive and combined

Question 9

What FM covers counseling?

Answer 9

FM 6-22 appendix B

Question 10

What are some techniques leaders may use during the directive approach to counseling?

Answer 10

Corrective training and commanding

Question 11

Explain the advantages and disadvantages of directive counseling.

Answer 11

Advantages- quickest method, good for people who need clear concise direction, allows counselors to actively use their experience

Disadvantages- treats symptoms, discourages subordinates from talking freely, solution is counselors - not subordinates

Question 12

Explain the advantages and disadvantages of combined counseling.

Answer 12

Advantages- moderately quick, encourages maturity, encourages open communication, allows counselors to actively use their experience

Disadvantages- may take too much time for some situations

Question 13

What are the three major categories of developmental counseling?

Answer 13

Event counseling, performance counseling, professional growth counseling

Question 14

What are three examples of event counselings?

Answer 14

Substandard performance counseling, reception counseling and promotion counseling

Question 15

What are three areas you would cover in a reception counseling?

Answer 15

Organizational standards, off limits areas, security and safety issues

Question 16

What are the four stages of the counseling process?

Answer 16

Identify the need for counseling, prepare for counseling, conduct counseling and follow up

Question 17

What steps are required to prepare for counseling?

Answer 17

Select a suitable place, schedule the time, notify the subordinate in advance, organize information, outline counseling session components, plan your counseling strategy and establish the right atmosphere

Question 18

A counseling session consists of what four basic components?

Answer 18

Opening the session, discussing the issues, developing the plan of action and recording and closing the session

Question 19

What is counseling?

Answer 19

The process used by leaders to review with a subordinate the subordinate’s demonstrated performance and potential.

Question 20

What are some counseling techniques leaders may explore during the non-directive or combined counseling approaches?

Answer 20

Suggesting alternatives, recommending, persuading and advising

Question 21

What are the four human needs?

Answer 21

Physical, social, security and religious

Question 22

What is tact?

Answer 22

A keen sense of what to do or say in order to maintain good relations with others and to avoid offense

Question 23

What is the objective of counseling?

Answer 23

For one person to help another

Question 24

What are the seven steps to problem solving?

Answer 24

Identify the problem, gather information, develop criteria, generate solutions, analyze solutions, compare solutions and make and implement the decision

Question 25

What is communication?

Answer 25

The flow or exchange of information and ideas from one person to another

Question 26

Does faulty communication cause most problems?

Answer 26

Yes

Question 27

What three counseling skills should leaders seek to improve?

Answer 27

Active listening, responding and questioning

Question 28

To ensure understanding receivers should send what back to the transmitter?

Answer 28

Feedback

Question 29

What are the qualities of an effective counselor?

Answer 29

Respect for subordinates, self awareness, cultural awareness, empathy, credibility

Question 30

What are the three important parts of communication?

Answer 30

Message, content and context

Question 31

Name some conditions that make for good discipline

Answer 31

High performance standards, loyalty to superiors and subordinates, competitive activities, tough training and an open channel of communication

Question 32

What course of action should a supervisor take when a subordinate has been performing below their usual standards?

Answer 32

Counsel about substandard performance, attempt to define the problem with the soldier, afford opportunity and time to solve the problem, make a written statement of counseling