Counseling

Question 1

What regulation covers counseling?

Answer 1

ATP 6-22.1

Question 2

What are three major categories of developmental counselings?

Answer 2

1. Event counseling
2. Performance counseling
3. Professional growth counseling

Question 3

What are specific instances for an event oriented counseling?

Answer 3

1. Specific instances of superior or substandard performance.
2. Reception and integration counseling.
3. Crisis counseling.
4. Referral counseling.
5. Promotion counseling.
6. Transition counseling.
7. Adverse separation counseling

Question 4

What are effective counseling skills?

Answer 4

Active listening, responding, appropriate questioning

Question 5

What are key elements of active listening?

Answer 5

Eye contact, body posture, head nods, natural and relaxed facial expressions, verbal
expressions, and checking for understanding

Question 6

What are qualities of an effective counselor?

Answer 6

Respect for subordinates, self-awareness, cultural awareness, empathy, and credibility

Question 7

What is method to preempt potential resistance during a counseling?

Answer 7

A discussion of the purpose of the session, expectations of the session, and how they
relate to the subordinate’s short- and long-term goals

Question 8

What are some methods to overcome resistance in a counseling?

Answer 8

1. Reconfirm the specifics of the purpose of the counseling session, but refrain from personal attacks on subordinate.
2. Keep discussion professional and balanced in tone - no arguing or placing blame.
3. Discuss suspected resistance openly and respect the subordinates response.
4. Slow the tempo of the session by relying on open-ended questions in order to give the subordinate the opportunity to reveal information and be an active participant in their counseling session.
5. Focus on one specific behavior, its effect, and the consequences to minimize overwhelming the subordinate. May need to have multiple sessions to address each adequately, but prioritize based on needs of the individual and unit.

Question 9

What are the 4 stages of the counseling process?

Answer 9

1. Identify the need for counseling.
2. Prepare for counseling.
3. Conduct the counseling session.
4. Follow-up.