Corporate Culture Flashcards

0
Q

What is the principal objective?

A

“We will exceed our customers’ expectations to maximize the long-term value of Cintas for it’s shareholders and working partners.”

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1
Q

What is Cintas’ union philosophy?

A

We have an open communication policy. We are able to go to management and ask any questions we may have. We have the right to say yes to unions and the freedom to say no

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2
Q

What are the elements of our corporate character?

A

We are professional, enthusiastic, we have a Spartan attitude, we cherish our partners, we live by the rules, we work hard, we have high standards, we are thorough, and we operate with a sense of positive discontent

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3
Q

Explain how the review process works at Cintas.

A

The review process is every six months for the first two years. Annually after that

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4
Q

What’s are the typical uniform customer buying motives?

A

Image, convenience, identity, security, promotes employee morale, sanitation, productivity, safety and soil protection

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5
Q

What does the phrase “competitive urgency” mean?

A

We will attend to every detail of our business as if not doing so would result in a lost customer or partner

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6
Q

What is Cintas’ open communication process?

A

Tell boss about problems using the chain of command. Supervisor, service manager, human resources, general manager, hotline

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