Conversion, Training etc Flashcards

1
Q

What is Direct Changeover in system conversion?

A

Old system is immediately replaced with new system on a specified date.

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2
Q

Advantages of Direct Changeover

A

Avoids extra work/cost of parallel operations, useful when dual operation is difficult.

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3
Q

Disadvantages of Direct Changeover

A

High risk, potential delays if errors occur, user resistance, no comparison method.

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4
Q

What is Parallel Conversion in system implementation?

A

Both old and new systems operate simultaneously for one or more business cycles.

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5
Q

Advantages of Parallel Conversion

A

Safe approach with backup available, provides security.

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6
Q

Disadvantages of Parallel Conversion

A

Extra workload for staff, costly, requires output comparison.

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7
Q

What is Gradual Changeover in system implementation?

A

Introduces new system in phases, increasing transaction volume gradually.

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8
Q

Advantages of Gradual Changeover

A

Tests system with limited disruption, allows gradual user adaptation.

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9
Q

Disadvantages of Gradual Changeover

A

Long implementation timeline, not suitable for small systems.

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10
Q

What is Modular Prototype Conversion?

A

Implements modules individually as they’re completed and accepted.

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11
Q

Advantages of Modular Prototype Conversion

A

Good for large systems, thorough testing of each module, gradual user familiarization.

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12
Q

Disadvantages of Modular Prototype Conversion

A

Time-consuming, requires interface programming between old/new components.

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13
Q

What is Distributed Conversion?

A

Implements complete system at one site before expanding to others.

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14
Q

Advantages of Distributed Conversion

A

Gain experience, resolve issues before company-wide implementation.

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15
Q

Disadvantages of Distributed Conversion

A

Each site has unique challenges requiring adaptation.

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16
Q

What is Agile Conversion?

A

Iterative development with incremental releases based on customer priorities.

17
Q

Advantages of Agile Conversion

A

Continuous delivery, emphasis on people over process, adaptability to change.

18
Q

Disadvantages of Agile Conversion

A

Difficult effort estimation, limited documentation, requires experienced programmers.

19
Q

What is a User Manual?

A

Instructions for installation and usage organized around tasks; focuses on step-by-step usage.

20
Q

What is an Operations Manual?

A

Detailed instructions for equipment operation, installation, and troubleshooting; for engineers or technicians.

21
Q

What is a Training Manual?

A

Teaches new skills, may be self-paced or instructor-led; builds from basic to advanced.

22
Q

Who should be trained in training strategies?

A

All primary and secondary system users.

23
Q

How should users be segmented for training?

A

By skill level and job interests.

24
Q

What training methods should be used?

A

Lectures, demonstrations, hands-on practice, and self-study; customized to user needs.

25
What factors influence training site selection?
Training objectives, cost, availability, and site type (vendor, in-house, rented).
26
What are examples of understandable training materials?
Operating manuals, case studies, equipment prototypes, sample outputs, online tutorials.
27
What are the benefits of software maintenance?
Reduced feature cost, time savings, adaptability, improved security, focus on growth.
28
What does Corrective Maintenance involve?
Fixing faults; common in the first 6 months.
29
What does Adaptive Maintenance involve?
Making changes due to external/internal changes in the environment.
30
What are the 4 maintenance activities?
Corrective Adaptive Preventative Perfective
31
What does Perfective Maintenance involve?
Improving system aspects even without faults.
32
What does Preventative Maintenance involve?
Making changes to prevent potential failures.
33
What are responsibilities of a maintenance team?
Understand system, manage docs, extend functions, diagnose issues, answer questions, refactor code, manage changes.
34
What are common staff-related maintenance challenges?
Limited understanding, shifting priorities, morale issues.
35
What are technical problems in software maintenance?
Legacy equipment, poor design, testing difficulty, costly maintenance, compromises.
36
What are key challenges in software maintenance?
High costs (60-80% of lifecycle), impact analysis, locating bugs, adapting to tech, program comprehension time.