Contenet Organization Flashcards
What does an Organizational structure determine?
*the relationships between the groups
What is an Organizational scheme?
*a classification system that groups similar things together
How do groups relate to each other?
- hierarchy
* hyperlinks
What are examples of Organizational schemes
- Phone book
- Appointment Book
- Shopping mall diagram with store locations
What are the 3 types of Exact organizational groups?
- Alphabetical ( Dictionaries)
- Chronological ( Appointment books)
- Geographical ( Weather maps)
What are the 4 types of Ambiguous organizational schemes?
- Topical ( content by subject)
- Task-oriented ( content by collection of functions, services, tasks)
- Audience-specific ( two or more distinct user groups)
- Metaphor-driven ( shows group by a visual metaphor)
Describe a Hybrid organizational scheme
- Combines multiple organizational schemes
* Schemes must be separated to avid confusion
What are the 3 types or Organizational structures?
- Hierarchy (rank or level)
- Hypertext ( items of information and the links that connect them)
- Database ( bottom-up view)
What is a Breadth of a hierarchy?
*the # of links available at each level
What is Depth of hierarchy?
*the number of levels
What are Broad shallow hierarchies?
*offer many choices at each level
What are Narrow deep hierarchies?
*require many clicks to get to the bottom level
What hierarchy do users prefer?
*Broad shallow hierarchies
Describe Controlled vocabulary
- Predetermined set of terms that describe a specific domain
- There are no synonyms
- Only 1 term describes a concept
- Can help combat the ambiguity of English
Describe a Thesaurus
- Contains:
- Synonyms
- Broader terms
- Narrower terms
- Varients
Describe the Analyze Documents for Objects and Actions technique
- technique to gather content
- examine website for objects (nouns) and actions (verbs)
- examine related paper documents ( manuals, info sheets, brochures)
What are the benefits of card sorting?
- it can reveal how users carry around content in their heads
- cheap to use
- quick
- draws out how people organize topics without asking them questions directly
How does Card sorting work?
- list of 40 user questions
- questions on card; number written on back
- users sort the cards into piles where the cards in each pile seem related to each other
- User gives name to each pile
- Do with 10 or more users
- Do statistical analysis of the clustering in the groups
