Consumers Guarantes Act

Question 1

Difference between the fair trade act and the consumer guarantees act.

Answer 1

The fair trade act covers claims about products and services before they are brought. The consumers guarantees act covers the quality of those products and services after they have been purchased

Question 2

What the consumer guarantees act covers

Answer 2

New and second hand goods and services purchased for personal domestic or household use

Question 3

What the consumer guarantees act dosent cover

Answer 3

Private sales houses good and services that are brought for commercial use

Question 4

Good guarantee covers

Answer 4

Acceptable quality, fit for purpose, matches description, spare parts/repair facilities available

Question 5

Service guarantee covers

Answer 5

Performance with reasonable care and skill, fit for particular purpose, completed within a reasonable time

Question 6

Acceptable quality standards

Answer 6

Do what they are made to do, acceptable in appearance and finish, have no minor defects, are safe and durable