Consumer Law Flashcards
What is puffery?
Puffery is statements that are consumer law “let the buyer beware” applies to anyone stupid enough to but the said product for the sole reason eg: red bull- growing wings.
What does the fair trading act cover?
Covers all advertising and selling of goods and services by people in the trade
What does the trading act not cover?
It does not cover private sales
What does the fair trading act prohibit?
- Misleading and deceptive conduct.
- false representations.
- Unfair practices.
What is misleading or deceptive conduct?
You have been mislead in the information you receive about goods or services gives you a false impression.
What s false representation?
You have false representation made to you when information you receive about goods (or services) is not true.
What is unfair practices?
An unfair practice is selling method which is misleading or unfair.
What is rain check?
A retailer can offer you a rain check this means the shop will get more of the product they ran out of a product of similar quality and value and sell it to you at the special price. It’s a good idea to ask for a rain check.
What does Cavet Emptor mean?
Let the buyer beware. The consumer has the responsibility to be wise and careful when choosing to buy a good or service.
3 examples of misleading or deceptive conduct?
- Advertisements mislead you eg brass bed heads that are only brass plated.
- A salesmen not telling you about a good or service when you ask a question or statement. Eg: does the car burn oil?
- A false impression about a job you’re applying for.
3 examples of false representation?
-Advertising 1 price but charging a higher one.
-Products labelled incorrectly
made in France label but made in Korea
-No refunds signs in shops
Failing to provide the service the service you state eg city wide repairs.
Unfair trading act examples
Offering prizes without intending to supply as stated.
Bait advertising
pyramidal selling
taking money without intending to supply a good or service
