Consumer guarentees act Flashcards

1
Q

Name a right of a consumer

A

They have the right to receive the product or service they pay for and have the right to be treated honestly and fairly.

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2
Q

Name a right of a producer

A

They have the right to be payed for the product they sell and have the right to be treated honestly and fairly.

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3
Q

Name three obligations of a consumer

A

To be wise or careful in their buying.
To act honestly and fairly.
To pay for the product they buy.

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4
Q

Name two obligation of a producer.

A

To supply the product or service bought.

To act honestly and fairly.

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5
Q

What does the term caveat emptor mean

A

The consumers obligation to be wise or careful in their buying.

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6
Q

What does the CGA cover

A

goods and sevices

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7
Q

What does the CGA not cover

A

Goods and services bought at auction, by tender or by private sale.

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8
Q

What are four things goods must be

A

Goods must be of acceptable quality
Goods must do what was discussed with supplier.
Goods must be the same as description given or sample shown to you
You should expect the goods to e able to be repaired.

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9
Q

What does acceptable quality mean.

A
Do what they were meant to do.
Be safe.  
Last well.
No small faults.
Acceptable look and finish.
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10
Q

If you buy a good that is faulty you can ask for what.

A

Repair replace or refund.

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