Consumer Ed Final Review 2024 Flashcards
What does FTC stand for?
Federal Trade Commission
What does the FTC do?
Responsible for protecting consumers from unfair, deceptive, or fraudulent business practices
What does FDA stand for?
Food and Drug Administration
What does the FDA do?
Responsible for protecting the public health by ensuring the safety of our food, drugs, and cosmetics
What does BBB stand for?
Better Business Bureau
What does the BBB do?
Files public complaints against local businesses/merchants
What does UL stand for?
Underwriter Laboratories
What does the UL do?
Checks products for fire and electrical safety standards
What does the Consumer’s Union do?
Tests products and rates them based on quality
What does CPSC stand for?
Consumer Product Safety Commission
What does the CPSC do?
Works to reduce the risk of injuries and death by developing industry standards and recalling products
What does the CPSC NOT oversee, and what organization DOES?
Food, drugs, and cosmetics; FDA
What does EPA stand for?
Environmental Protection Agency
What does the EPA do?
Responsible for creating standards and laws promoting the health of individuals and the environment
What do the state and local governments do for consumers?
State attorney’s office handles frauds and misleading ad claims
What is the order of complaining about consumer problems?
Store/manager -> manufacturer/corporate -> consumer group/agency -> lawsuit
What is an implied warranty?
An unwritten guarantee that a product or service should work as expected
What is an expressed warranty?
A specific quality or performance promise made by a seller to a buyer, either orally or in writing
What does “as-is” mean?
No warranty; product is being sold in its current condition, with no promises
What is puffery? Is it legal?
Exaggerated or false praise; yes
What is a bait-and-switch? Is it legal?
Luring customers in with specific claims about an unavailable product in order to upsell a similar item; no
What is a loss leader? Is it legal?
Pricing products lower than the production cost to attract new customers or sell additional products; no, but it must be intentional
Why should you open a checking account? (4)
Provides security, protect your purchasing power, earn interest, banks are regulated
What are two factors of a for-profit bank?
Interest rates are competitive, and the FDIC covers up to $250,000
How do banks make money? (4)
Interest, loans, investments, fees
What are two factors of a non-profit bank?
Members can borrow money from pooled deposits at low interest rates, and the NCUA covers up to $250,000
What does FDIC stand for?
Federal Deposit Insurance Corporation
What does the FDIC do?
Insures your deposits up to $250,000 per depositor, per insured bank, for each account ownership category
What types of identification can you use to open an account?
(Choose two) Drivers’ license, state ID, passport, birth certificate
a check which cannot be deposited by the payee because of insufficient funds in the drawer’s account
bounced check
What is an outstanding check?
A check that has been written but not yet paid by the bank
What is the most common but least safe form of endorsement, and how is it written?
Blank endorsement; “name”
What type of endorsement cannot be redeemed for cash, and how is it written?
Restrictive endorsement; “for deposit only, name”
What is the most secure form of endorsement and how is it written?
Endorsement in full; “pay to the order of name”
a summary you receive once a month of what the bank believes is in your account
bank statement
a booklet that keeps track of all your transactions
register
What do you do during a reconciliation?
Comparing the records in your register to the bank statement
What are some reasons for saving?
Save for emergencies, college, a house, traveling/vacations, etc.
What does a traditional savings account do?
A bank account that allows you to keep money safe and withdraw and deposit funds, all while earning interest
What is a credit union?
A member’s only, not-for-profit business owned by its members
What is a certificate of deposit?
Agree to leave a certain amount of money in for a set time with a set interest rate, with fees for withdraw
What are the two types of retirement accounts?
401K and 403B
What is simple interest?
Calculated on the original balance
What is compound interest?
Calculated on original balance with interest added
What is investing?
Allocating resources (usually money) to generate a profit
The higher the risk, the ___ the return. Conversely, the lower the risk, the ___ the return.
higher; lower
What is diversification?
Spreading investments out to avoid losing all your money and limit risk
how quickly you can convert investments/assets into cash
liquidity
Rank the assets by most liquid to least liquid: CDs, real estate, cash deposits (savings account), stocks and mutual funds
3, 4, 1, 2
buying part ownership in a company
stocks
loans made by investors to a borrower
bonds
operated by professional money managers who allocate money into portfolios of a variety of securities
mutual funds
buying and selling homes for profit
real estate
purchasing something of value in hopes that the value will grow over time
collectibles
a type of stock with voting rights, more volatile price, and no guaranteed dividends
common stock
a type of stock with no voting rights, less volatile price, and guaranteed dividends
preferred stock
What is the stock market?
A collection of “markets” and “exchanges” where investors buy and sell shares of publicly traded companies
this is largely determined by its supply and demand
stock price
What does NYSE stand for and what is it?
New York Stock Exchange; a physical space for trading, the biggest and oldest
What is NASDAQ?
An online stock market with more volatile stocks and fast-growing tech companies
a distribution of corporate earnings to eligible shareholders determined by the company’s board of directors
dividends