Consultations Flashcards
Stott and davies
4 opportunities
Neighbour
5 checkpoints
Byrne and long
6 phases/ stages
Pendleton and tate
7 tasks
Berne
Transactional analysis
Balint
The doctor, his patient and the illness
Petrioni
Non verbal behaviour
Helman
Anthropological model
The inner consultation
Neighbour
5 stages of the inner consultation
Connecting
Summarising
Safety netting
Handover
Housekeeping
Byrne and long: doctors talking to patients
Relating to patients
Dysfunctional consultations
Terminating consultations
Pendleton D, Tate P
The consultation
Define reason for attendance
Consider other problems
Choose action with patient
Shared understanding
Use time and resources well
Establish and maintain relationships
Peter Tate
The doctors communication handbook
Reasons for attendance
Define clinical problem
Explain problem
Manage problem
Make effective use of consultation
Transactional analysis- games people play
Byrne
Parent
Child
Adult
Calgary Cambridge
Initiating
Gathering
Building relationship
Explanation and planning
Closing
