Conflict avoidance, Management & Dispute resolution Procedures

Question 1

what are the three main processes in resolving a dispute?

Answer 1

1 - Negotiation - promblem solving of the parties themselves
2 - Mediation - third party intervention - does not bind the parties to a decision but assists in resolving.
3 Adjudicative process - outcome determined by a third party litigation and arbitration

Question 2

what are the advantages of Alternative dispute resolution?

Answer 2

1 - Speed - Less time than lengthy court proceedings
2 - Informality - outside the court.
3 - Greater opportunity for negotiation
4 - Cost - less cost spend on litigation fees.
5 - Quality of decision - outcome or award is by a surveyor rather than a judge.