Conflict Flashcards
What is conflict?
Conflict is a clash of interests,ideas or objectives between one or more individuals within an organization.
What is industrial relations?
Industrial relation refers to management between managers and workers, and the way in which both sides express and handle these relationships.
Source of conflict
Poor working conditions/environment-workers would have conflict with managers if they don’t have proper tools or resources to work with.
Source of conflict
Unfair treatment- When managers treat employees differently because of their skin, background etc.
Source of conflict
Poor communication- this leads to misunderstanding which causes work not being done or done correctly.
Source of conflict
Unfair payment- employees feel as if they’re not being paid fairly.