Conflict Flashcards

1
Q

What is conflict?

A

Conflict is a clash of interests,ideas or objectives between one or more individuals within an organization.

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2
Q

What is industrial relations?

A

Industrial relation refers to management between managers and workers, and the way in which both sides express and handle these relationships.

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3
Q

Source of conflict

A

Poor working conditions/environment-workers would have conflict with managers if they don’t have proper tools or resources to work with.

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4
Q

Source of conflict

A

Unfair treatment- When managers treat employees differently because of their skin, background etc.

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5
Q

Source of conflict

A

Poor communication- this leads to misunderstanding which causes work not being done or done correctly.

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6
Q

Source of conflict

A

Unfair payment- employees feel as if they’re not being paid fairly.

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