Confidentiality Flashcards
What is Confidentiality??
having another’s trust or confidence and entrusted with private matters
Unlawful to break with some exceptions
What is a Caldicott Guardian?
Senior person responsible for protecting confidentiality of patient information enabling appropriate sharing of information
NHS organisation MUST HAVE ONE
What is GDPR? and Key principles
Lawfulness and fairness
Data minimisation
Accurate and kept up to date
Storage limitation
Accountability
Integrity and Confidentiality
When can confidentiality be broken?/
- With patient’s consent
- Patient’s best interest, but consent can’t be gained
- Required by law-Traffic Offences
- National Security-Terrorism
- Statutory duty-births, deaths, communicable diseases
What is Risk Management??
To reduce risk of harm to patients, staff by improving safety and quality of care
How to minimise Risk???
Improve systems
Benefits of Risk management?
Patients-Improve QOC, Safety, Confidence in service
Professionals- Protection of reputation, Reduced complaints
Techniques to manage risk
Complaint Handling
Risk assessment
Staff awareness/Training
Incident reporting
Principles of Risk Management
1) Identify
2) Assess likelihood
3) Reduce/Eliminate risk
4) Cost
