Conduct Elicitation (4) 20% Flashcards
What is the purpose of the conduct elicitation process?
To draw out, explore and identify info relevant to the change
What are the 3 common types of elicitation?
Collaborative
Research
Experiments
Do stakeholders contribute in the research process?
They may
What is the input to the elicitation process?
Elicitation activity plan
Which task uses the output of the conducted elicitation?
Confirm elicitation results
What are the Guidelines and tools used in the conduct Elicitation process?
Business Analysis approach
Existing business Analysis information
Stakeholder engagement approach
Supporting materials
What are the elements in the conduct Elicitation process?
Guide Elicitation activity
Capture elicitation outcomes
What does the BA consider during the guide Elicitation activity?
Goals and agenda
Scope of the change
What forms of output the activity will generate
How the output integrates into what is already known
Who provides the information
Who will use the information
How the information will be used
What techniques are used in the conduct Elicitation process?
Benchmarking and market analysis Brainstorming, focus groups Business rules Analysis, interviews Collaborative games, observation Concept modelling, prototyping Data mining, interface Analysis Data modeling, mind mapping Document Analysis, work shops Survey and questionnaire
Who are the stakeholders in the elicitation conduct Elicitation process
Customers, domain subject matter experts, end user, implementation subject matter expert, sponsor, any other stakeholder
What is the purpose of the confirm elicitation results process?
To check the information gathered during the elicitation session for accuracy and consistency with other information.
What are the elements of the confirm elicitation results process?
Compare elicitation results against source information
Compare elicitation results against other Elicitation results
What are the Guidelines and tools used in the confirm elicitation results process?
Elicitation activity plan
Existing BA information
What are the techniques used in the confirm elicitation results process?
Document Analysis
Interviews
Reviews
Workshops
The stakeholders in the confirm elicitation results process are?
Domain subject matter experts
Any stakeholder
What is the purpose of the communicate BA information process?
To ensure stakeholders have a shared understanding of ba information