Chapter 1 - 3 Flashcards by Joan W

What is Business Analysis?

Business analysis is the practice of enabling change in an enterprise by defining needs and recommending solutions that deliver value to stakeholders

How well did you know this?

Not at all

Perfectly

What are the various initiatives that BA work are done on

strategic, tactical, or operational

How well did you know this?

Not at all

Perfectly

Who is a Business Analyst?

business analyst is any person who performs business analysis tasks described in
the BABOK® Guide
Business
analysts are responsible for discovering, synthesizing, and analyzing information

How well did you know this?

Not at all

Perfectly

What are the activities that a BA perform?

understanding enterprise problems and goals,
analyzing needs and solutions,
devising strategies,
driving change, and
facilitating stakeholder collaboration.

How well did you know this?

Not at all

Perfectly

Where is business analysis performed ?

A. Only at the strategic level
B. Normally at the lower levels
C. Generally at the Middle management level
D. At all levels statetegic, tactical and operational

D. At all levels statetegic, tactical and operational

How well did you know this?

Not at all

Perfectly

Which of these the business analyst is normally NOT Involved ?

A. Manage the project quality
B. Manage the stakeholder expectations
C. Manage stakeholder interactions
D. Manage the developement of domain

Manage the project quality

How well did you know this?

Not at all

Perfectly

What is TRUE about business analysis ?

A. It is about geting the most competitive solution
B. It is about being efficent in developing solutions
C. It is about selecting the right technology solution
D. It is the practice of enabling change in an enterprise

It is the practice of enabling change in an enterprise

How well did you know this?

Not at all

Perfectly

Which of these is/are key role of business analyst ?

A. They are also domain experts
B. They are responsible for discovering ,synthesizing and analyzing information
C. They have the title of business analyst
D. They cannot be project managers also

They are responsible for discovering ,synthesizing and analyzing information

How well did you know this?

Not at all

Perfectly

The business analysis role is responsible for

A. Aligning and designing and delivering solutions
B. Developing cutting edge solutions that is compatible with clients needs
C. Ensuring there is optimum resource utilization
D. Developing the solutions that the client is looking for

Aligning and designing and delivering solutions

How well did you know this?

Not at all

Perfectly

What can be a best explanation regarding techniques ?

A. They are most commonly used by business analysts
B. They are part of the BA process methodology
C. They can be safely ignored by BA or are optional.
D. They are to be known by all business analysts

They r most commonly used by BA

How well did you know this?

Not at all

Perfectly

Which of the statements best explains perespective as explained in BABOK ?

A. There can be 5 perespective only and not more
B. Only the IT perespective is important
C. They are views from various points
D. All business analyst needs to have mastery of the 5 prespectives

They are views from various points

How well did you know this?

Not at all

Perfectly

Which of these statements best explains the IIBA BA core concept model ?

A. This is the UML domain model of business analysis
B. This is the business analysis core concept model which is a domain model
C. This model is the Business analysis process model
D. This is the BA strategic analysis model

This is the business analysis core concept model which is a domain model

How well did you know this?

Not at all

Perfectly

What are the 6 core concepts in the BACCM (business analyst core concepts model)

Change
Need
Solution
Stakeholders
Value
Context

How well did you know this?

Not at all

Perfectly

Which of these statements best explains the requirements classification of BABOK ?

A. They are different names for the same core business need
B. They identify if the requirements are genuine or not
C. They identify levels and types of requirements
D. They identify if the requirement will be part of the final solution or not

They identify levels and types of requirements

How well did you know this?

Not at all

Perfectly

Which of this is the highest class of requirement as per the requirements classification ?

A. Solution requirements
B. Business needs
C. Business goals
D. Stakeholder needs

Business needs

How well did you know this?

Not at all

Perfectly

Which of these requirement is sub ordinate to the business requirements

A. Stakeholder requirements
B. Business strategy
C.Business goals
D. Business rules

Stakeholders requirements

How well did you know this?

Not at all

Perfectly

Which of these requirements explain the capabilities of a solution ?

A. Stakeholder requirements
B. Transition requirements
C. Non Functional requirements
D. Functional requirements

Functional requirements

How well did you know this?

Not at all

Perfectly

These requirements are needed when there is new and old solution ? Select the correct choice ?

A. Business rules
B. Transition requirements
C. Non functional requirements
D. Requirements design

Transition requirements

How well did you know this?

Not at all

Perfectly

What is context in the BACCM (Business Analysis Core Concepts model)

The circumstances that influence, are influenced by and provide understanding of the change

How well did you know this?

Not at all

Perfectly

What is a design?

A usable representation of a solution.

How well did you know this?

Not at all

Perfectly

What is an Enterprise?

A system of one or more organizations and the solutions they use to pursue a shared set of common goals

How well did you know this?

Not at all

Perfectly

What are the classification schemas that describes requirements?

Business requirements
Stakeholders requirements
Solution requirements ( functional/ non-functional or quality of service requirements)
Transition requirements

How well did you know this?

Not at all

Perfectly

Give the difference between a design and a requirement

Requirements are focused on the need, designs are focused on a solution

How well did you know this?

Not at all

Perfectly

What are the BA knowledge areas?

Business Analysis planning and monitoring
Elicitation and collaboration
Requirements life cycle management
Strategy analysis
Requirements analysis and design definition
Solution evaluation

How well did you know this?

Not at all

Perfectly

A problem, opportunity or constraint with potential value to a stakeholder. What is discussed?

Need

``` The BACCMM framework is a ______ model Business Project Domain Concept ```

Concept model

``` This is a usable representation of a solution. What is discussed here? A. Design B. Solution C. Requirements D. Business needs ```

Design

``` Something that affects the value of the change or the final solution is a ..... A. Design B The code C. Risk D. Impact ```

Risk

Which of these stakeholder is responsible for the success of the project ? A. Implementation subject matter expert B. Project manager C. Sponsor D. Business analysts

Project Manager

Which of these is TRUE regarding design as explained as a core concept ? A. This is the same as business requirement B. It is about the GUI design options C. It is a usable representation of a solution D. It is about the solution architecture

Usable representation of a solution

The difference between requirements and design are as follows Requirements end up with design components It depends on the technological solution used There is no such distinction between requirements and design Requirements are focused on needs ,design is focussed on the solution

Requirements are focused on needs ,design is focussed on the solution

What is the key purpose of the business analysis approach ? It is about defining an appropriate method to conduct business analysis activities If we dont plan things will only fail It is aboout the six sigma and lean process It is about the project planning If we dont plan things will only fail It is aboout the six sigma and lean process It is about the project planning

It is about defining an appropriate method to conduct business analysis activities

``` These stakeholders are responsible for enforcement of standards Regulators Sponsor BA project manager ```

Regulator

``` This stakeholder has control over the budget and scope of the project or initiative Project manager BA Implementation SME The sponsor ```

The sponsor

True or false | The BA planning and monitoring knowledge area tasks organize and coordinate the efforts of BA and stakeholders

True

List the tasks of the BA planning and monitoring knowledge area

Plan BA approach Plan stakeholders engagement Plan Business Analysis governance Plan Business Analysis information management Identify business Analysis performance improvements

What are the 2 types of planning approaches to be considered by the BA?

Predictive and adaptive approach

Explain the predictive approach.

Focus on minimizing upfront uncertainty and ensuring that the solution is defined before implementation begins inorder to maximize control and minimizing risk

What is the adaptive approach?

Focus on rapid delivery of business value in short iterations in return for acceptance of a higher degree of uncertainty regarding the overall delivery of the solution

List some factors that affect the risk level of BAs

Experience of the BA Domain knowledge of the BA Ability of the stakeholders to communicate their needs Stakeholders attitude Time allotted Pre selected framework, methodology, tools or techniques

True or false | Stakeholder Analysis is done once

False it's ongoing

What can be used as an initial source when conducting stakeholders Analysis?

Organization chart | Business process

What is the RACI matrix used for

Responsibility fixing of stakeholders

What are the inputs to planned stakeholder engagement

Needs | Business Analysis approach

What is the output of plan stakeholder engagement?

Stakeholder engagement approach

What tasks use the output of the plan stakeholder engagement

``` Plan BA approach Plan BA governance Plan BA information management Prepare for elicitation Conduct Elicitation Communicate BA info Manage stakeholder collaboration Asses risks Define change strategy ```

What are the Guidelines and tools for Plan stakeholder engagement?

BA performance assessment Change strategy Current state description

What are the elements involved in Plan stakeholder engagement?

Perform stakeholder Analysis Define stakeholder collaboration Stakeholder communication needs

What can the BA look at when performing stakeholder Analysis?

Roles Attitude Decision making authority Level of power or influence

What does the stakeholder engagement approach contains?

List of stakeholders Their characteristics Listing of roles and responsibilities Collaboration and communication approaches to be used by the BA

What is the decision making process?

The is the process that defines what happens when teams cannot reach consensus by identifying escalation paths and key stakeholders who hold final decision making authority

What are the inputs to the Plan Business Analysis governance?

Business Analysis approach | Stakeholder engagement approach

What are the tasks that use the output from the Plan Business Analysis governance

Plan Business Analysis information management Prioritize requirements Assess requirements changes Approve requirements

What are the Guidelines and tools in the plan Business Analysis governance

BA performance assessment Business policies Current state description Legal/regulatory info

What are the techniques used in the plan Business Analysis governance process?

``` Brainstorming Document Analysis Interviews Item tracking Lesson learned Mind mapping Organizational modeling Process modeling Reviews Survey and questionnaire Workshops ```

Give the 4 stakeholders that are usually involved in the plan BA governance process

Domain SME Project Manager Regulator Sponsor

What are the elements of the plan Business Analysis governance process?

Decision making Change control process Plan prioritization process Plan for approvals

What does the governance approach do?

Identified the stakeholders who will have the responsibility and authority to make decisions about business Analysis work including who will approve changes to business Analysis information

What is the purpose of Plan Business Analysis information management?

To develop an approach for how ba information will be stored and accessed

What are the inputs to the plan Business Analysis information management process?

BA approach Governance approach Stakeholder engagement approach

What are the commonly used attributes in the BA information management process?

``` Absolute reference-unique identifier Author Complexity- how difficult the requirement will be to implement Ownership Priority ```

What are the 6 elements of the BA information management process

``` Organization of business Analysis information Level of abstraction Plan traceability approach Plan for requirement reuse Storage and access Requirements attributes ```

What are the Guidelines and tools of the ba information management process?

BA performance assessment Business policies Information management tools Legal/regulatory info

What techniques are used in the ba information management process?

Brainstorming to determine info management needs Interviews Item tracking- to track issues with current information management processes Lesson learned Mind mapping- to identify and classify the types of information that need to be managed Process modeling- used to document the process or method for managing ba info Survey or questionnaire Workshops

Who are the stakeholders in the BA information management process?

Domain subject matter expert Regulator Sponsor - review, comment and approve ba info

What is the purpose of the identify BA performance improvements process

To assess ba work and to plan to improve process where required

What are the inputs to the identify BA performance improvements process?

Performance objectives | BA approach

What are the 5 tasks using the output of the BA performance assessment?

``` Plan BA approach Plan stakeholder engagement Plan BA governance Plan BA info management Manage stakeholder collaboration ```

What are the elements of the BA performance improvement process?

Performance Analysis Assessment measures Analyze results Recommend actions for improvement

List some measures used to assess the BA's performance

``` Accuracy and completeness Knowledge Effectiveness Organizational support Significance Strategic- where the business objectives met, problems solved, improvements achieved Timelines ```

Once the Analysis of performance results is complete the ba engages the stakeholders to identify what actions?

Preventive - reduce the probability of an event with a negative action Corrective Improvement

What is the key purpose of the Plan Business approach?

Describe the overall approach that will be followed for the project or initiative

In traditional waterfall approach most of the business Analysis activities are conducted Mostly at the end of the DDLC Mostly upfront and at the beginning of the project During the entire pre and post project activity Anytime the sponsor feels is proper

Mostly upfront and at the beginning of the project

Which of the following is not a factor affecting the business Analysis approach? Geographical and cultural factors Complexity-in Technology Whether it is in-house or not The kind of vendor in the project implementation

The kind of vendor in the project implementation

``` Which of these techniques is used in the plan Business Analysis approach? Domain modeling Brainstorming Business capability model Bcg matrix ```

Brainstorming

The sponsor was questioning how long will the BA tasks last? Which of the techniques in the plan BA approach might use? Process modeling Lesson learned process Workshops Estimation

Estimation

What is the end reason that a BA should focus on stakeholder Analysis? To ensure that the project succeeds To ensure that resources are optimally utilized To ensure they don't disagree To maintain effective working relationships

To maintain effective working relationships

One of the main tasks that a ba undertakes is to conduct stakeholder Analysis. Why is this done? To plan for stakeholder risk To make sure that the right people are always available To manage resources better To make sure the project is always managed by high quality human resources

To plan for stakeholder risk

Which of these increases the degree of complexity in stakeholder collobration ? The number of stakeholders involved Whether there is a qualified CBAP on the project The skill level of the project manager The size of the budget

The number of stakeholders involved

Which of these factors is NOT part of the stakeholder analysis ? The skills of the SME s The level of power and Influence The decision making authority of each stakeholder The amount of risk stakeholders are willing to take

The skills of the SME s

Plan stakeholder engagement -PQ 5 Techniques used in stakeholder engagement Which of these techniques is used in the task Plan stakeholder engagements ? Interface analysis Process Modelling Domain Modelling Use case modelling

Process Modelling

Why is the technique of organizational modelling used in the Task -Plan stakeholder engagement ? They are used to understand the interface between systems They are used to manage organizational risks The are used to understand the span of control They describe roles and functions in a organization

They describe roles and functions in a organization

Which of these is an important aspect of plan business analysis governance ? It is about IT governence issues It is about how requirement changes are changed It is a how differences between stakeholders conflicts are managed. It is about what standards of governence are involved

It is about how requirement changes are changed

One of the purpose of the task - Plan business analysis governence is to identify Whether COBIT 5 or ITIL will be used ? Who will fund the project ? Who is be the Project SPOC ? Who will propose and approve the changes ?

Who will propose and approve the changes ?

An another important role of the task -Plan BA governence is ? How do we model changes ? How do we approve project charters An another important role of the task -Plan BA governence is ? How do we model changes ? How do we approve project charters How do we document and communicate change ? What kinds of domain and UML models will be used How do we document and communicate change ? What kinds of domain and UML models will be used

How do we document and communicate change ?

Why does the BA plan for prioritization ? To plan for line of business allocation of components To decide which ones should be implemented first and which ones later Which vendor to call for a discussion ? How much cost is to be allocated to each of the requirements

To decide which ones should be implemented first and which ones later

Which one of these is a technique used in the task plan BA governence ? Workshops Mind mapping Use case modeling SWOT analysis

Workshops

Whcih of these statememts best explains the purpose of the task - Plan business analysis information management ? It is about how BA inormation is stored and accessed It is about how IT infrastructure will be managed It is about tracing requirements It is about how changes will be managed

It is about how BA inormation is stored and accessed

Which of these is NOT a purpose of Plan BA information management ? How is the information related to each other ? Who will be the key stakeholders who can propose change ? The level of detail required How is the information accessed ?

Who will be the key stakeholders who can propose change ?

Which of these is a technique used in the task - Plan BA information management ? Data Modeling analysis Interface analysis Use case modeling Interviews

Interviews

What is the core purpose of the task manage stakeholder collobration ? Ensure stakeholders work towards common goals. Ensure the right technology is used . Ensure the process is lean and efficent . Ensure there are no defects in the application.

Ensure stakeholders work towards common goals.

Which of these statements is TRUE regarding the task manage stakeholder collabration ? The BA is the final authority on BA tasks and is binding on others. There should be no conflict among stakeholders Stakeholders have various degree of influence and authority over the approval of the work product. The BA and the PM will decide all issues unilaterally

Stakeholders have various degree of influence and authority over the approval of the work product.

What happens when there is poor relationship with stakeholders ? It could result in poor quality of information from stakeholders. There could be rich communication with stakeholders There could be scope change . There could be cost escalation due to this

It could result in poor quality of information from stakeholders

Which of these techniques is used in the task manage stakeholder collobration ? Domain Modeling Root cause analysis User stories Collobrative games

Collobrative games

Which of these is the output from the task manage stakeholder collabration ? Stakeholder Lists and responsibilities Engagement matrix Stakeholder engagement Stakeholder Maps

Stakeholder engagement

What happens in the Elicitation and collaboration knowledge area?

This area describes the tasks that BAs perform to obtain information from stakeholders and confirm results also it describes the communication with stakeholders once the BA info is assembled

True or false | Elicitation and collaboration is an ongoing process?

True

True or false | Elicitation and collaboration can be planned, unplanned or both

True

True or false Elicitation of BA info is an isolated activity.

False

What are the 5 tasks in the Elicitation and collaboration knowledge area

``` Prepare for Elicitation Conduct Elicitation Confirm elicitation results Communicate BA information Manage stakeholder collaboration ```

What are the tasks in the Elicitation and collaboration process?

``` Prepare for Elicitation Conduct Elicitation Confirm elicitation results Communicate BA information Manage stakeholder collaboration ```

What is the purpose of the prepare for elicitation process?

To understand the scope of the elicitation activity, select appropriate techniques and plan for appropriate supporting materials and resources.

What are the inputs of the prepare for Elicitation process?

Needs | Stakeholder engagement approach

What are the Guidelines and tools used during the prepare elicitation process?

Ba approach Business objectives Existing BA information Potential value

List the tasks that use the outcome of the prepare for Elicitation process?

Conduct Elicitation | Confirm elicitation

What are the elements in the prepare for Elicitation process?

``` Understand the scope of elicitation Select the elicitation techniques Setup logistics Secure supporting material Prepare stakeholders ```

What are the techniques used in the prepare for Elicitation process?

``` Brainstorming Data mining Document Analysis Estimation Interviews Mind mapping Risk Analysis and management Stakeholder list, map or personas ```

Who are the stakeholders involved in the prepare for Elicitation process?

Domain subject matter expert Project manager Sponsor

What is the purpose of the conduct Elicitation process?

To draw out, explore and identify info relevant to the change

What are the 3 common types of elicitation?

Collaborative Research Experiment

What are the elements of the conduct Elicitation technique?

Guide Elicitation activity | Capture elicitation outcomes