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ECBA > Chapter 1 - 3 > Flashcards

Chapter 1 - 3 Flashcards

1
Q

What is Business Analysis?

A

Business analysis is the practice of enabling change in an enterprise by defining needs and recommending solutions that deliver value to stakeholders

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2
Q

What are the various initiatives that BA work are done on

A

strategic, tactical, or operational

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3
Q

Who is a Business Analyst?

A

business analyst is any person who performs business analysis tasks described in
the BABOK® Guide
Business
analysts are responsible for discovering, synthesizing, and analyzing information

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4
Q

What are the activities that a BA perform?

A
  • understanding enterprise problems and goals,
  • analyzing needs and solutions,
  • devising strategies,
  • driving change, and
  • facilitating stakeholder collaboration.
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5
Q

Where is business analysis performed ?

A. Only at the strategic level
B. Normally at the lower levels
C. Generally at the Middle management level
D. At all levels statetegic, tactical and operational

A

D. At all levels statetegic, tactical and operational

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6
Q

Which of these the business analyst is normally NOT Involved ?

A. Manage the project quality
B. Manage the stakeholder expectations
C. Manage stakeholder interactions
D. Manage the developement of domain

A

Manage the project quality

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7
Q

What is TRUE about business analysis ?

A. It is about geting the most competitive solution
B. It is about being efficent in developing solutions
C. It is about selecting the right technology solution
D. It is the practice of enabling change in an enterprise

A

It is the practice of enabling change in an enterprise

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8
Q

Which of these is/are key role of business analyst ?

A. They are also domain experts
B. They are responsible for discovering ,synthesizing and analyzing information
C. They have the title of business analyst
D. They cannot be project managers also

A

They are responsible for discovering ,synthesizing and analyzing information

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9
Q

The business analysis role is responsible for

A. Aligning and designing and delivering solutions
B. Developing cutting edge solutions that is compatible with clients needs
C. Ensuring there is optimum resource utilization
D. Developing the solutions that the client is looking for

A

Aligning and designing and delivering solutions

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10
Q

What can be a best explanation regarding techniques ?

A. They are most commonly used by business analysts
B. They are part of the BA process methodology
C. They can be safely ignored by BA or are optional.
D. They are to be known by all business analysts

A

They r most commonly used by BA

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11
Q

Which of the statements best explains perespective as explained in BABOK ?

A. There can be 5 perespective only and not more
B. Only the IT perespective is important
C. They are views from various points
D. All business analyst needs to have mastery of the 5 prespectives

A

They are views from various points

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12
Q

Which of these statements best explains the IIBA BA core concept model ?

A. This is the UML domain model of business analysis
B. This is the business analysis core concept model which is a domain model
C. This model is the Business analysis process model
D. This is the BA strategic analysis model

A

This is the business analysis core concept model which is a domain model

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13
Q

What are the 6 core concepts in the BACCM (business analyst core concepts model)

A 
Change
Need
Solution
Stakeholders
Value
Context
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14
Q

Which of these statements best explains the requirements classification of BABOK ?

A. They are different names for the same core business need
B. They identify if the requirements are genuine or not
C. They identify levels and types of requirements
D. They identify if the requirement will be part of the final solution or not

A

They identify levels and types of requirements

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15
Q

Which of this is the highest class of requirement as per the requirements classification ?

A. Solution requirements
B. Business needs
C. Business goals
D. Stakeholder needs

A

Business needs

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16
Q

Which of these requirement is sub ordinate to the business requirements

A. Stakeholder requirements
B. Business strategy
C.Business goals
D. Business rules

A

Stakeholders requirements

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17
Q

Which of these requirements explain the capabilities of a solution ?

A. Stakeholder requirements
B. Transition requirements
C. Non Functional requirements
D. Functional requirements

A

Functional requirements

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18
Q

These requirements are needed when there is new and old solution ? Select the correct choice ?

A. Business rules
B. Transition requirements
C. Non functional requirements
D. Requirements design

A

Transition requirements

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19
Q

What is context in the BACCM (Business Analysis Core Concepts model)

A

The circumstances that influence, are influenced by and provide understanding of the change

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20
Q

What is a design?

A

A usable representation of a solution.

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21
Q

What is an Enterprise?

A

A system of one or more organizations and the solutions they use to pursue a shared set of common goals

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22
Q

What are the classification schemas that describes requirements?

A

Business requirements
Stakeholders requirements
Solution requirements ( functional/ non-functional or quality of service requirements)
Transition requirements

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23
Q

Give the difference between a design and a requirement

A

Requirements are focused on the need, designs are focused on a solution

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24
Q

What are the BA knowledge areas?

A

Business Analysis planning and monitoring
Elicitation and collaboration
Requirements life cycle management
Strategy analysis
Requirements analysis and design definition
Solution evaluation

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25
Q

A problem, opportunity or constraint with potential value to a stakeholder. What is discussed?

A

Need

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26
Q 
The BACCMM framework is a \_\_\_\_\_\_ model
Business 
Project 
Domain 
Concept
A

Concept model

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27
Q 
This is a usable representation of a solution. What is discussed here?
A. Design
B. Solution
C. Requirements
D. Business needs
A

Design

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28
Q 
Something that affects the value of the change or the final solution is a .....
A. Design
B The code
C. Risk
D. Impact
A

Risk

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29
Q

Which of these stakeholder is responsible for the success of the project ?

A. Implementation subject matter expert
B. Project manager
C. Sponsor
D. Business analysts

A

Project Manager

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30
Q

Which of these is TRUE regarding design as explained as a core concept ?

A. This is the same as business requirement
B. It is about the GUI design options
C. It is a usable representation of a solution
D. It is about the solution architecture

A

Usable representation of a solution

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31
Q

The difference between requirements and design are as follows

Requirements end up with design components
It depends on the technological solution used
There is no such distinction between requirements and design
Requirements are focused on needs ,design is focussed on the solution

A

Requirements are focused on needs ,design is focussed on the solution

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32
Q

What is the key purpose of the business analysis approach ?

It is about defining an appropriate method to conduct business analysis activities
If we dont plan things will only fail
It is aboout the six sigma and lean process
It is about the project planning
If we dont plan things will only fail
It is aboout the six sigma and lean process
It is about the project planning

A

It is about defining an appropriate method to conduct business analysis activities

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33
Q 
These stakeholders are responsible for enforcement of standards
Regulators
Sponsor
BA
project manager
A

Regulator

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34
Q 
This stakeholder has control over the budget and scope of the project or initiative
Project manager
BA
Implementation SME
The sponsor
A

The sponsor

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35
Q

True or false

The BA planning and monitoring knowledge area tasks organize and coordinate the efforts of BA and stakeholders

A

True

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36
Q

List the tasks of the BA planning and monitoring knowledge area

A

Plan BA approach
Plan stakeholders engagement
Plan Business Analysis governance
Plan Business Analysis information management
Identify business Analysis performance improvements

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37
Q

What are the 2 types of planning approaches to be considered by the BA?

A

Predictive and adaptive approach

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38
Q

Explain the predictive approach.

A

Focus on minimizing upfront uncertainty and ensuring that the solution is defined before implementation begins inorder to maximize control and minimizing risk

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39
Q

What is the adaptive approach?

A

Focus on rapid delivery of business value in short iterations in return for acceptance of a higher degree of uncertainty regarding the overall delivery of the solution

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40
Q

List some factors that affect the risk level of BAs

A

Experience of the BA
Domain knowledge of the BA
Ability of the stakeholders to communicate their needs
Stakeholders attitude
Time allotted
Pre selected framework, methodology, tools or techniques

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41
Q

True or false

Stakeholder Analysis is done once

A

False it’s ongoing

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42
Q

What can be used as an initial source when conducting stakeholders Analysis?

A

Organization chart

Business process

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43
Q

What is the RACI matrix used for

A

Responsibility fixing of stakeholders

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44
Q

What are the inputs to planned stakeholder engagement

A

Needs

Business Analysis approach

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45
Q

What is the output of plan stakeholder engagement?

A

Stakeholder engagement approach

46
Q

What tasks use the output of the plan stakeholder engagement

A 
Plan BA approach
Plan BA governance
Plan BA information management
Prepare for elicitation
Conduct Elicitation
Communicate BA info
Manage stakeholder collaboration
Asses risks
Define change strategy
47
Q

What are the Guidelines and tools for Plan stakeholder engagement?

A

BA performance assessment
Change strategy
Current state description

48
Q

What are the elements involved in Plan stakeholder engagement?

A

Perform stakeholder Analysis
Define stakeholder collaboration
Stakeholder communication needs

49
Q

What can the BA look at when performing stakeholder Analysis?

A

Roles
Attitude
Decision making authority
Level of power or influence

50
Q

What does the stakeholder engagement approach contains?

A

List of stakeholders
Their characteristics
Listing of roles and responsibilities
Collaboration and communication approaches to be used by the BA

51
Q

What is the decision making process?

A

The is the process that defines what happens when teams cannot reach consensus by identifying escalation paths and key stakeholders who hold final decision making authority

52
Q

What are the inputs to the Plan Business Analysis governance?

A

Business Analysis approach

Stakeholder engagement approach

53
Q

What are the tasks that use the output from the Plan Business Analysis governance

A

Plan Business Analysis information management
Prioritize requirements
Assess requirements changes
Approve requirements

54
Q

What are the Guidelines and tools in the plan Business Analysis governance

A

BA performance assessment
Business policies
Current state description
Legal/regulatory info

55
Q

What are the techniques used in the plan Business Analysis governance process?

A 
Brainstorming
Document Analysis
Interviews
Item tracking
Lesson learned
Mind mapping
Organizational modeling
Process modeling
Reviews
Survey and questionnaire
Workshops
56
Q

Give the 4 stakeholders that are usually involved in the plan BA governance process

A

Domain SME
Project Manager
Regulator
Sponsor

57
Q

What are the elements of the plan Business Analysis governance process?

A

Decision making
Change control process
Plan prioritization process
Plan for approvals

58
Q

What does the governance approach do?

A

Identified the stakeholders who will have the responsibility and authority to make decisions about business Analysis work including who will approve changes to business Analysis information

59
Q

What is the purpose of Plan Business Analysis information management?

A

To develop an approach for how ba information will be stored and accessed

60
Q

What are the inputs to the plan Business Analysis information management process?

A

BA approach
Governance approach
Stakeholder engagement approach

61
Q

What are the commonly used attributes in the BA information management process?

A 
Absolute reference-unique identifier
Author
Complexity- how difficult the requirement will be to implement
Ownership
Priority
62
Q

What are the 6 elements of the BA information management process

A 
Organization of business Analysis information
Level of abstraction
Plan traceability approach
Plan for requirement reuse
Storage and access
Requirements attributes
63
Q

What are the Guidelines and tools of the ba information management process?

A

BA performance assessment
Business policies
Information management tools
Legal/regulatory info

64
Q

What techniques are used in the ba information management process?

A

Brainstorming to determine info management needs
Interviews
Item tracking- to track issues with current information management processes
Lesson learned
Mind mapping- to identify and classify the types of information that need to be managed
Process modeling- used to document the process or method for managing ba info
Survey or questionnaire
Workshops

65
Q

Who are the stakeholders in the BA information management process?

A

Domain subject matter expert
Regulator
Sponsor - review, comment and approve ba info

66
Q

What is the purpose of the identify BA performance improvements process

A

To assess ba work and to plan to improve process where required

67
Q

What are the inputs to the identify BA performance improvements process?

A

Performance objectives

BA approach

68
Q

What are the 5 tasks using the output of the BA performance assessment?

A 
Plan BA approach
Plan stakeholder engagement
Plan BA governance
Plan BA info management
Manage stakeholder collaboration
69
Q

What are the elements of the BA performance improvement process?

A

Performance Analysis
Assessment measures
Analyze results
Recommend actions for improvement

70
Q

List some measures used to assess the BA’s performance

A 
Accuracy and completeness
Knowledge
Effectiveness
Organizational support
Significance
Strategic- where the business objectives met, problems solved, improvements achieved
Timelines
71
Q

Once the Analysis of performance results is complete the ba engages the stakeholders to identify what actions?

A

Preventive - reduce the probability of an event with a negative action
Corrective
Improvement

72
Q

What is the key purpose of the Plan Business approach?

A

Describe the overall approach that will be followed for the project or initiative

73
Q

In traditional waterfall approach most of the business Analysis activities are conducted
Mostly at the end of the DDLC
Mostly upfront and at the beginning of the project
During the entire pre and post project activity
Anytime the sponsor feels is proper

A

Mostly upfront and at the beginning of the project

74
Q

Which of the following is not a factor affecting the business Analysis approach?
Geographical and cultural factors
Complexity-in Technology
Whether it is in-house or not
The kind of vendor in the project implementation

A

The kind of vendor in the project implementation

75
Q 
Which of these techniques is used in the plan Business Analysis approach?
Domain modeling
Brainstorming
Business capability model
Bcg matrix
A

Brainstorming

76
Q

The sponsor was questioning how long will the BA tasks last?
Which of the techniques in the plan BA approach might use?
Process modeling
Lesson learned process
Workshops
Estimation

A

Estimation

77
Q

What is the end reason that a BA should focus on stakeholder Analysis?

To ensure that the project succeeds
To ensure that resources are optimally utilized
To ensure they don’t disagree
To maintain effective working relationships

A

To maintain effective working relationships

78
Q

One of the main tasks that a ba undertakes is to conduct stakeholder Analysis. Why is this done?
To plan for stakeholder risk
To make sure that the right people are always available
To manage resources better
To make sure the project is always managed by high quality human resources

A

To plan for stakeholder risk

79
Q

Which of these increases the degree of complexity in stakeholder collobration ?

The number of stakeholders involved

Whether there is a qualified CBAP on the project

The skill level of the project manager

The size of the budget

A

The number of stakeholders involved

80
Q

Which of these factors is NOT part of the stakeholder analysis ?

The skills of the SME s

The level of power and Influence

The decision making authority of each stakeholder

The amount of risk stakeholders are willing to take

A

The skills of the SME s

81
Q

Plan stakeholder engagement -PQ 5

Techniques used in stakeholder engagement

Which of these techniques is used in the task Plan stakeholder engagements ?

Interface analysis

Process Modelling

Domain Modelling

Use case modelling

A

Process Modelling

82
Q

Why is the technique of organizational modelling used in the Task -Plan stakeholder engagement ?

They are used to understand the interface between systems

They are used to manage organizational risks

The are used to understand the span of control

They describe roles and functions in a organization

A

They describe roles and functions in a organization

83
Q

Which of these is an important aspect of plan business analysis governance ?

It is about IT governence issues

It is about how requirement changes are changed

It is a how differences between stakeholders conflicts are managed.

It is about what standards of governence are involved

A

It is about how requirement changes are changed

84
Q

One of the purpose of the task - Plan business analysis governence is to identify

Whether COBIT 5 or ITIL will be used ?

Who will fund the project ?

Who is be the Project SPOC ?

Who will propose and approve the changes ?

A

Who will propose and approve the changes ?

85
Q

An another important role of the task -Plan BA governence is ?

How do we model changes ?

How do we approve project charters

An another important role of the task -Plan BA governence is ?

How do we model changes ?

How do we approve project charters

How do we document and communicate change ?

What kinds of domain and UML models will be used

How do we document and communicate change ?

What kinds of domain and UML models will be used

A

How do we document and communicate change ?

86
Q

Why does the BA plan for prioritization ?

To plan for line of business allocation of components

To decide which ones should be implemented first and which ones later

Which vendor to call for a discussion ?

How much cost is to be allocated to each of the requirements

A

To decide which ones should be implemented first and which ones later

87
Q

Which one of these is a technique used in the task plan BA governence ?

Workshops

Mind mapping

Use case modeling

SWOT analysis

A

Workshops

88
Q

Whcih of these statememts best explains the purpose of the task - Plan business analysis information management ?

It is about how BA inormation is stored and accessed

It is about how IT infrastructure will be managed

It is about tracing requirements

It is about how changes will be managed

A

It is about how BA inormation is stored and accessed

89
Q

Which of these is NOT a purpose of Plan BA information management ?

How is the information related to each other ?

Who will be the key stakeholders who can propose change ?

The level of detail required

How is the information accessed ?

A

Who will be the key stakeholders who can propose change ?

90
Q

Which of these is a technique used in the task - Plan BA information management ?

Data Modeling analysis

Interface analysis

Use case modeling

Interviews

A

Interviews

91
Q

What is the core purpose of the task manage stakeholder collobration ?

Ensure stakeholders work towards common goals.

Ensure the right technology is used .

Ensure the process is lean and efficent .

Ensure there are no defects in the application.

A

Ensure stakeholders work towards common goals.

92
Q

Which of these statements is TRUE regarding the task manage stakeholder collabration ?

The BA is the final authority on BA tasks and is binding on others.

There should be no conflict among stakeholders

Stakeholders have various degree of influence and authority over the approval of the work product.

The BA and the PM will decide all issues unilaterally

A

Stakeholders have various degree of influence and authority over the approval of the work product.

93
Q

What happens when there is poor relationship with stakeholders ?

It could result in poor quality of information from stakeholders.

There could be rich communication with stakeholders

There could be scope change .

There could be cost escalation due to this

A

It could result in poor quality of information from stakeholders

94
Q

Which of these techniques is used in the task manage stakeholder collobration ?

Domain Modeling

Root cause analysis

User stories

Collobrative games

A

Collobrative games

95
Q

Which of these is the output from the task manage stakeholder collabration ?

Stakeholder Lists and responsibilities

Engagement matrix

Stakeholder engagement

Stakeholder Maps

A

Stakeholder engagement

96
Q

What happens in the Elicitation and collaboration knowledge area?

A

This area describes the tasks that BAs perform to obtain information from stakeholders and confirm results also it describes the communication with stakeholders once the BA info is assembled

97
Q

True or false

Elicitation and collaboration is an ongoing process?

A

True

98
Q

True or false

Elicitation and collaboration can be planned, unplanned or both

A

True

99
Q

True or false

Elicitation of BA info is an isolated activity.

A

False

100
Q

What are the 5 tasks in the Elicitation and collaboration knowledge area

A 
Prepare for Elicitation
Conduct Elicitation
Confirm elicitation results
Communicate BA information 
Manage stakeholder collaboration
101
Q

What are the tasks in the Elicitation and collaboration process?

A 
Prepare for Elicitation
Conduct Elicitation
Confirm elicitation results
Communicate BA information 
Manage stakeholder collaboration
102
Q

What is the purpose of the prepare for elicitation process?

A

To understand the scope of the elicitation activity, select appropriate techniques and plan for appropriate supporting materials and resources.

103
Q

What are the inputs of the prepare for Elicitation process?

A

Needs

Stakeholder engagement approach

104
Q

What are the Guidelines and tools used during the prepare elicitation process?

A

Ba approach
Business objectives
Existing BA information
Potential value

105
Q

List the tasks that use the outcome of the prepare for Elicitation process?

A

Conduct Elicitation

Confirm elicitation

106
Q

What are the elements in the prepare for Elicitation process?

A 
Understand the scope of elicitation
Select the elicitation techniques
Setup logistics
Secure supporting material
Prepare stakeholders
107
Q

What are the techniques used in the prepare for Elicitation process?

A 
Brainstorming
Data mining
Document Analysis
Estimation
Interviews
Mind mapping
Risk Analysis and management
Stakeholder list, map or personas
108
Q

Who are the stakeholders involved in the prepare for Elicitation process?

A

Domain subject matter expert
Project manager
Sponsor

109
Q

What is the purpose of the conduct Elicitation process?

A

To draw out, explore and identify info relevant to the change

110
Q

What are the 3 common types of elicitation?

A

Collaborative
Research
Experiment

111
Q

What are the elements of the conduct Elicitation technique?

A

Guide Elicitation activity

Capture elicitation outcomes

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