Concepts - Administrator Flashcards
Multitenant
Refers to the architectural principle where a single instance of the software runs on a vendor’s servers.
All users log in to that same instance, instead of maintaining separate software instances for individual users.
Multitenant applications are designed so that users share the same physical instance and version of the application.
Salesforce products
Sales Cloud Service Cloud Marketing Cloud Experience Cloud (formerly Community Cloud) Salesforce Platform (formerly Force.com) Field Service Slack Analytics Cloud Commerce Cloud Integration (MuleSoft) Industry Cloud (Vlocity) Einstein myTrailhead Work.com Net Zero Cloud Safety Cloud
Company Settings
A collection of information about your organization, most of witch is captured at start of contract: Business Hours, Calendar Settings, Company information, Data Protetion Privacy, Fiscal Year, Holidays, Language settings, Currencies, My Domain
Chatter features
Post content Like posts or comments. Share a post. View, filter, and sort your feed to view Search the feed. Bookmark a post Add topics to a post Access your people, groups, files, and topics lists. View or update your profile information. Read or send private messages. Access your favorites. View your recommendations. View trending topics. Invite people to join your Chatter network
Salesforce Mobile App.
This enterprise mobile experience gives you access to the same information you see in the office, but organized for getting work done between customer meetings.
The mobile app includes many of your org’s customizations, so it’s tailored to your business needs.
Salesforce for iOS is available from the App Store, and Salesforce for Android is available from Google Play.
The Salesforce mobile app is included with all Salesforce orgs.
Use cases for AppExchange applications
AppExchange is the leading enterprise cloud marketplace.
AppExchange also saves you time so you can solve business challenges quickly. Instead of building from scratch and investing in high-cost development, you can save time and resources by installing an app or using a certified Salesforce consultant.
