Computer Network and Maintenance/Troubleshooting Flashcards
Which is NOT a basic function of antivirus programs?
Scanning.
Who centrally manages the Air Force server updates that keep your workstation antivirus
software current?
Air Force Network Operation Center.
What item is a means by which Windows products are updated and kept current?
Security packs.
Which Air Force Instruction governs software use?
33–114.
With a software license agreement, who has the full rights to the software and its further
distribution and reproduction?
Publisher.
What is an essential tool for any Client Systems Technician to find software approved for
use on an AF network?
Evaluated/Approved Product List.
What is one of the best habits a Client Systems Technician can form in order to save time,
effort and prevent mistakes?
Getting organized.
Which logical troubleshooting step would include classifying the problem as hardware or
software related?
Isolate the problem.
The most common hardware diagnostic tool is the
loopback plug.
In network troubleshooting, any event that has a negative effect on the service of the
network is referred to as a
fault.
The action that involves localization and identification of irregularities that cause a fault to
be registered is referred to as fault
diagnosis.
Which item is not a good practice in helping with future troubleshooting?
Remembering every step taken.
Within how many bytes of a transmission should a network interface card sense a collision?
64 bytes.
What function enables the higher layer protocol data units to fit into the lower layer PDU
for transmission across the network?
Fragmentation.
Which is not a way in which round trip delay can be determined?
Maximum delay.
Which alarm category in the network management system indicates a warning?
Cyan.
Which type of network is often called the GigE network?
1000 BaseT.
What percentage of all network problems occur at the data link and physical layers of the
open systems interconnect reference model?
60 percent.
What piece of test equipment can help verify connectivity and identify shorts, reversed,
crossed or split pairs on a network?
Local-area network tester.
What tool can launch individual troubleshooting/configuration programs and other utilities
having to do with networking, video display, printers, sound, and email configuration on an
operating system?
Control Panel.
Use which tool to list all installed device drivers and their status, find hardware components
that are not functioning properly or two devices that are in conflict on an operating system (OS)?
Device Manager.
This operating system tool allows the viewing of the number of sent packets, status, total
connection time, and speed of a network.
Network Connections.
Which fault isolation technique may entail checking the cable connections as well as
reseating devices and checking all switches and settings for devices?
Check hardware devices.
When troubleshooting after a system failure, this step is a last resort effort when all other
avenues have been exhausted.
Remove and replace the operating system.
