Compliance management Flashcards

1
Q

2 ways in which comp-man and risk-man are linked

A
  • In many countries/sectors there are laws and regs that are related to the practice of risk-man in orgs (which need to be complied with)
  • Due to laws and regs, there is a risk of sanctions for non-compliance (compliance risk). Risk-man tools and techniques manage this risk
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2
Q

3 examples of laws and regs relating to risk-man:

A
  • Company-law and governance regs
  • H&S laws and regs
  • Environment laws and regs
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3
Q

Comp-man ensures that: (2)

A
  • all applicable laws and regs are identified
  • implications of laws and regs are assessed and understood
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4
Q

Comp-man includes: (2)

A
  • putting mechanisms in place to assess whether risk-man policies, procedures and practices are compliance with laws and regs
  • designing and implementing controls which monitor and maintain compliance
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5
Q

4 potential compliance risk events (categories of):

A
  • Not realising a law or reg applies
  • Misunderstanding a law or reg
  • Consciously not complying with law or reg
  • Mistakenly breaching law or reg
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6
Q

Groups/individuals/functions with key roles and responsibilities to comp-man: (9)

A
  • Board
  • Audit committee
  • CoSec and other gov. profs
  • Compliance function
  • Risk-man function
  • Internal audit function
  • Other specialist functions (eg. H&S)
  • Line managers across the org
  • Staff members
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7
Q

Role of board in compliance management (2)

A
  • Board has ultimate responsibility for ensuring compliance
  • Boards rely on variety of assurance mechanisms for this oversight, including internal audit reports and reviews, compliance monitoring reports, etc.
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8
Q

Role of audit committee in compliance management (3)

A
  • When present, usually existing exclusively of NEDs
  • Specific comp-man role to ensure compliance with fin. reporting laws and regs
  • May have additional compliance responsibilities as delegated by the board, such as in initially receiving audit reports and compliance reviews
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9
Q

Role of CoSec and gov. profs. in compliance management (2)

A
  • May take role of compliance function / manager in a smaller org
  • Where there is a separate compliance function, certain responsibilities may still sit with CoSec, including governance compliance
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10
Q

Role of compliance function in compliance management

A

Primary responsibility for day-to-day comp-man activities of an org

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11
Q

Compliance function’s day-to-day responsibilities may include: (5)

A
  • Keeping up to date with new or changes to laws and regs
  • Performing compliance reviews of processes, procedures, etc.
  • Identification, assessment and monitoring of comp risks
  • Designing and implementing controls
  • Providing compliance advice to other functions
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12
Q

Role of risk-man function in compliance management (2)

A
  • May have responsibility for overseeing management of comp-risks relating to risk-man
  • May support other functions by providing advice on managing comp-risks
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13
Q

Role of internal audit function in compliance management (2)

A
  • Internal audit will usually assess comp-man-related controls and monitoring tools
  • May assist compliance function in completion of compliance reviews
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14
Q

Role of other specialist functions (H&S, information security, etc.) in compliance management (2)

A
  • Where present, have central role in control of relevant compliance risks
  • May provide technical advice to compliance function, CoSec, etc. on management of specific risks
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15
Q

Role of line managers across the org in compliance management (2)

A
  • Responsible for ensuring their direct reports comply with applicable laws and regs, including ensuring they have necessary skills and training to be compliant
  • Responsible for ensuring decisions within their line do not expose org to compliance risks
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16
Q

Role of staff members in compliance management (2)

A
  • All are responsibly for making sure they conduct duties in a way that is compliant, or not-knowingly non-compliant
  • Follow instructions of compliance function and other specialists
17
Q

What might it be common for orgs to not be fully compliant with?

A

Guidance, principles and codes, where non-compliance is usually not penalised (or minimally penalised)

18
Q

Costs of compliance: (3)

A
  • Requires a lot of human resource and time
  • Can be disruptive to operations
  • Costly to invest in comp-man experts, create policies and implement tools
19
Q

What is risk-based compliance monitoring?

A

Allocating the greatest amount of resource to the largest compliance risk, and less resource to smaller compliance risk

20
Q

Why would an org implement risk-based compliance monitoring?

A

In recognition of limited resource available to be put towards comp-man, so that this can be more efficiently allocated

21
Q

How would an org implementing risk-based compliance monitoring determine what are large and small compliance risks?

A

By measuring the probability and impact of non-compliance (ie. receiving the sanction), and assessing these against a risk matrix

Each section of risk matrix has a score (if impact = 3 and probability = 2 then exposure = 6), and then resource can be allocated accordingly

22
Q

9 tools which can support comp-man activities of an org:

A
  • Comp policies and procedures
  • Comp codes of conduct
  • Comp reviews and audits
  • Comp impact analysis
  • Gap analysis and action planning
  • Comp reporting
  • HR related controls
  • Whistleblowing procedures
  • Establishing an appropriate compliance culture
23
Q

Tool to support comp-man - comp policies and procedures

A
  • Org will either have policies focussed on comp-man, or this will be covered by other policies such as re. risk-man
  • These will specify how comp-risks are identified, assessed, monitored and controlled
24
Q

Tool to support comp-man - comp codes of conduct (2)

A
  • Codes of conduct of org, and of relevant professional associations specify the type of conduct expected of staff members/directors/members of prof. ass.
  • Breaches may lead to disciplinary action
25
Codes of conduct may cover: (4)
- General principles such as behaving lawfully, ethically and honestly - Declaring and managing CoIs - Dealing with customers, including handling of complaints - Reporting concerns about conduct of staff members and other stakeholders
26
Tool to support comp-man - comp reviews and audits (3)
- Report on effectiveness of comp-related controls - Investigate controls to ascertain whether any additional controls are required - Actions will be agreed with relevant managers to ensure weaknesses are addressed
27
Tool to support comp-man - comp impact analysis (2)
- Form of risk assessment investigating the impact of a compliance breach, and analysing the direct and indirect financial costs - Usually assess in financial terms, but ordinal scale (1-3 or 1-5) may also be used
28
Direct financial costs of compliance breach are:
Any fines or costs incurred in event of breach, including legal and court costs
29
Indirect financial costs of compliance breach are:
Costs associated with managing effects of breach, including cost of staff time devoted to aftermath, such as dealing with regulators, lawyers & media
30
Completion of effective compliance impact analysis requires: (3)
- Input from cross-functional range of experts - Analysis of existing information, such as on historical breaches - Regular updates as new information becomes available, such as on breached perpetrated by similar orgs
31
Tool to support comp-man - gap analysis and action planning
- Helps assess whether existing policies, procedures and controls are sufficient for compliance - Each law or ref is broken down by article/subsection/paragraph, and an assessment is made as to whether existing policies, procedures, processes and controls are sufficient to ensure compliance - Action plans may be included where gaps are identified - Works best when completed by small team of relevant experts from within org
32
Tool to support comp-man - comp reporting (4)
- May include output from risk-based comp assessments, comp impact analyses, and comp gap analyses - Include summary of new or changes to laws and regs - Provide range of metrics used to monitor and assess effectiveness of comp controls - Usually produced by the comp function (and failing that often the CoSec) - Provided to board and audit committee to help provide assurance of compliance
33
Tool to support comp-man - HR-related controls - 3 examples
- Recruitment controls to ensure fit and proper employees and recruited - Performance management and personal development planning processes to ensure necessary skills and training to support comp-man activities - Disciplinary procedures for breaches
34
Tool to support comp-man - whistleblowing procedures
- Outline how staff members should report any concerns, inc. on criminal activity, breaches of policy - Should explain where and how staff members are expected to report concerns, such as by email to a compliance manager, and how whistleblower will be protected
35
Tool to support comp-man - establishing an appropriate compliance culture
- Compliance culture is the general attitudes and behaviours of staff members in relation to compliance and comp-management - Compliance culture will affect conduct of staff members and their willingness to support effective implementation of comp-related policies, procedures and controls
36
There are various ways to ensure an appropriate compliance culture: (5)
- Having clear values and codes of conduct - Performance management and bonus arrangements related that reinforce the above - Commitment from the top of maintaining a compliant org - Providing training on importance and benefits of effective comp-man - Encouragement of reporting potential or actual breaches without fear of reprisal